I have stayed at the Charmant several times in the past. It is wonderful each time. The staff, accommodations, and food are excellent.

Stayed in June 2024

If I must have something I didn’t like, it’s the single elevator. The stairs worked just fine.

The staff were top notch. The rooms were clean and cozy. The cost will give you pause but it was worth it.

Stayed in May 2024

The staff was very friendly.

Stayed in May 2024

Microwaves in room and the heavy front door

Staff was awesome, Rooms were nice

Stayed in May 2024

The Cafe service was hit or miss. I'm not finding fault. I'm sure everyone is trying their best. Maybe ideas for faster service are worth looking into.

The beautifully appointed facility and sumptuously comfortable bed. And the big walk in shower.

Stayed in May 2024

Nothing

It was a wonderful place to stay. And Meeting Don the owner was also a great experience..

Stayed in May 2024

Parking situation with limited time street parking is not good. Valet to costly if coming and going several times per day.

Stayed in April 2024

Price was high

Beds were very comfortable. Nice bathroom, the place was quiet. Very nice architecture/decor. Excellent food at the restaurant for Easter brunch.

Stayed in March 2024

Industrial chic ambience. Comfortable beds, modern bathrooms. Close to downtown restaurants and Riverside

Stayed in February 2024

Perhaps the elevator not working, but things like this happen. Your concierge put me on the second floor which was helpful for me. Thank you!

The entire hotel has an ambiance that captures you as first walk in. From the "candy store counter" at the front desk to the original building's wood plank floors, one knows they have entered a historical site. The old brick and hewn timbers seem to take one back in time, yet you feel the great comfort of a five star hotel. The bed was very comfortable giving a great night's restful sleep. The dining was excellent in both your restaurant and lounge ./ bar area. I would gladly stay at the Charmant again. My two day stay was delightful.

Stayed in February 2024

The restaurant was 12/10 is was some of the best food I’ve had - I travel a lot!

Old world urban feel- amazing! Decorating was exceptionally forward.

Stayed in January 2024

Our room was a little shabby—not unclean, just in need of a facelift: lumpy pillows, polyester bedsheets with loose threads. First time I’ve noticed that in all my visits.

Beautiful hotel with friendly staff, good restaurant.

Stayed in December 2023

The restaurant menu was boring and I thought it was overpriced.

I liked the staff and the gracious beauty of the hotel.

Stayed in December 2023

love the style and atmosphere

Stayed in October 2023

I thought that pricing for food and beverages was more in line with what I would expect to pay in a larger market like Milwaukee, but other than that there were no major drawbacks.

The rooms were spacious and comfortable. The architecture throughout the building was amazing. I really liked the old style elevator floor indicator! I had a mocha in the morning in the coffee at The Parlour and it was excellent!

Stayed in October 2023

Nothing.

It was great.Staff was wonderful.

Stayed in October 2023

Every aspect of the Charmont was excellent. The staff could not be better, the meals were excellent and the room was very clean and comfortable.

Stayed in September 2023

Add the balcony was reserved for a private event, and therefore could not eat on the rooftop terrace

Excellent atmosphere and wonderfully helpful and welcoming staff Ambience and decor were inspiring

Stayed in September 2023

Well, if I just missed a work-out center that was on me. I did not find evidence of a 'spa'.

Outstanding mix of well prepared veggies with the scrambled eggs. Actually, the young waiter was integral in our choosing. Room was a real groove. Very clean, hep and view over the park comfy.

Stayed in September 2023

Parking

Excellent

Stayed in September 2023

The care of the room was not what it has been in the past. Body wash and hair conditioner were very low/empty and not refilled. Ran out of tp and had to request from front desk. Room service menu was not replaced after using it the night before in order for us to place another order for the next morning. Did not refill the fridge with two more waters as they have in the past. Slow to refresh room. Left for a few hours and returned to the room to find it still not cleaned and because of our schedule being in the room on and off for the rest of the afternoon, it was not refreshed that day.

Love the location and roof top bar. Love the vibe at this hotel.

Stayed in September 2023

Nothing

The whole experience

Stayed in September 2023

Such a beautiful hotel, and the customer service is top notch.

Stayed in August 2023

all good.

rooms, coffee shop, location near the River. we didn’t have time to eat in the roof top or dining room. thinking both would be enjoyable.

Stayed in August 2023