Quite expensive.

The position of the hotel is very good: 10 minutes walk to the metro station and then one stop to Grand Central Station. The breakfast is very good and the room is big, nice and comfortable.

Stayed in June 2024

I did not get the right amount of washcloths each day. Dirty plates were left in my room after cleaning service. My biggest issue was thinking the bed would be larger.

Breakfast was good and staff very friendly and helpful.

Stayed in June 2024

The loud music

There must have been a wedding or something going on and the music was loud and repetitive, although it was late in the afternoon we had planned on napping when we arrived at the hotel and before we went out for the night. This loud music made that impossible.

Stayed in June 2024

Ticked all our boxes

The room and balcony were lovely. Staff were incredibly helpful. Loved the location, great local (and more affordable) restaurants, cafes and bars nearby. As a tourist felt like an area people live in and enjoyed getting a window into what that might be like. 10/15 min walk to the subway, easy access to Matthatten and Brooklyn For new york and only booking a couple of months out this properly balanced not being insanely expensive with good reviews and location.

Stayed in May 2024

No complaints.

The location was great, the balcony was a very appreciated feature, and the staff was amazing.

Stayed in June 2024

Everything

Stayed in June 2024

Paper products- one ply toilet paper, bathroom dispenser towels as napkins, coffee cups that are too flimsy to hold coffee without double cupping. Cheapens the experience of an otherwise boutique hotel.

Design, location.

Stayed in June 2024

Lovely atmosphere, comfortable lodgings, good location

Stayed in May 2024

Parking

Felt like home!

Stayed in May 2024

Nothing to dislike

Everything - Wow what a hotel and the staff were very helpful and friendly

Stayed in June 2024

The restaurant inside the hotel The Lantern, was great service, clean, cute and it was a great /idea option to have paid for the breakfast service and it was of substance and not just a junk food breakfast however... we ordered a steak from the restaurant and it gave me a lot of trouble and one of the others who was with me. One person didn't eat the food from The Lantern and the 2 who did (including myself) became violently ill and I will leave precise details out but unfortunately I came there for the premiere of my film that was nominated at the Brooklyn film festival and I missed most of the night from falling ill after eating the hanger steak before going to the party. It was a very expensive trip and stay all to get a food borne illness... this makes me sad and disappointed. It wont keep me from choosing The Box House Hotel again I just wouldn't eat at the restaurant if I come back. We reported this to the front desk and was not offered a discount on the room or even a refund on the meal. I am hoping a manager reaches out to right the wrong.

The staff was exceptional so helpful, and kind and fun. Rooms were clean, comfortable and the terrace was awesome. we were 3 people and our suite with a terrace was awesome for us.

Stayed in June 2024

room was very clean, and view of city.

Stayed in June 2024

The room was incredible - spacious and exactly what we needed. Loved the decor and patio. Clean and comfortable. Staff was very helpful and polite.

Stayed in June 2024

the main entrance door is very heavy an difficult to push open especially with luggage. There were also many staff members right inside the door way but it didn’t seem like anyone helped guests with holding the door or managing luggage through the difficult entrance.

The property was nice and comfortable the only thing that could be improved is the main entrance.

Stayed in June 2024

Loved the location, really nice, green street and neighbourghood, several groceries, coffee shops and food options nearby. Fairly well connected to public transport ( expect to walk a little bit for metro). The room itself was comfortable and big enough for 2 people. Welcoming staff. Would stay here again for sure!

Stayed in May 2024

If you are booking a weekend, check to see if there is a wedding scheduled. They have a large wedding business and it was very loud until past midnight making sleep difficult. Party guests do use a different elevator so security didn’t seem to be a problem. There is a beautiful roof top area which is only for weddings and cannot be accessed at other times by guests

The rooms were spacious, tastefully decorated and clean

Stayed in May 2024

They could charge the 5 dollars with the room instead of asking for cash each time. If you are a foreigner drawing cash could be expensive.

Clean and well maintained and ideally located. Staff are friendly. The loft rooms are better compared to the normal ones.

Stayed in May 2024

Rooms were dated but this was the 2nd of two rooms we booked and my adult daughters felt it was ok for them.

Gym. Breakfast. Reception area. Good for Le Guardia Airport.

Stayed in May 2024

The room itself felt dated. Light curtains didn’t keep out the light. Bed was comfy but linen not great and bed settee was requested to be made up but wasn’t. Took $250 per room on card security for 1 night which felt too high.

Location for Brooklyn was ok. Good for Le Gaurdia Airport. Breakfast was really good. Breakfast staff were nice. Gym was a bonus. Reception area nice. Felt safe.

Stayed in May 2024

My only compliant was they did not cater specifically for gluten free at breakfast despite advising before my trip. It was a case of eating what didn't contain gluten however the choice was quite good so I didn't go hungry.

The hotel is in a lovely tree lined street with lots of flowers bed but only half a mile from the subway. The view of Manhattan from our room which was spacious and comfortable was fantastic (Empire State and Chrysler Building). Loved having the option to use the hotel gym as well as running along the water front which is close by.

Stayed in May 2024

Only one minor nit…..the cable TV package in the room was absolutely the worse. In town for five days with the hometown NHL Rangers playing in the Conference finals and couldn’t even watch them. Got the PAC12, ACC, and Big10 Channels but not the MLB, NHL or NBA networks??!? And no network television at all. Truly horrible selections and package.

1) The area was ideal. First time in Greenpoint and it has a very safe, neighborly feel to it. Safe to walk around and park on the streets. 3-7 minute walk from bars and restaurants; 10-minute walk from nearest subway. 2) Staff was wonderful across the board. Mariah and Dave in the Brooklyn Lantern restaurant were phenomenal! 3) Rooms were comfortable and clean

Stayed in May 2024

Nice large room with verandah

Stayed in May 2024

Loved the style, ambiance, location, friendly staff!

Stayed in May 2024

Te weinig servies, glazen en bestek.

Atmosphere and location. Topcottage!

Stayed in May 2024