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  5. Reviews of SpringHill Suites by Marriott Columbia near Fort Jackson

Reviews of SpringHill Suites by Marriott Columbia near Fort Jackson

170 E Exchange Blvd, Columbia, 29209, United States of America

#1 of 108 hotels in Columbia

Guests' Choice

Review Score

Based on 224 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.3

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.2

  • Value for money

    8.9

  • Free Wifi

    8.4

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Showing 76 - 100

  • Reviewed: August 25, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • King Suite with Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved EVERYTHING! We drove 12 hours and was extremely exhausted when we arrived. It was great to check in a clean room and not worry about bedbugs or roaches. Thank you for keeping the rooms clean and sanitized.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    9.0
    Quick and enjoyable
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I really enjoyed the aesthetics of the property.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    10
    Nicer than expected for just an overnight stay, & the waffle bar was 👩‍🍳’s kiss!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing 😊

    It was super nice for a stop over stay. It was reasonably priced, had a good breakfast, & was clean.

    Stayed in July 2023

  • Reviewed: August 6, 2023

    10
    Perfect stay
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It seemed brand new

    Stayed in August 2023

  • Reviewed: July 31, 2023

    10
    Exceptional
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness, Location, Friendly Staff

    Stayed in July 2023

  • Reviewed: July 17, 2023

    10
    Definitely will have to stay again
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There's nothing to complain about everything was superior to expatiation the area it's located in might not be the best in the state but you're close to everything you could possibly need and most places deliver right to your room

    The front desk people both Emmanuel and Phyllis were both extremely pleasant and made the stay so much better they were significantly above and beyond what they needed to be another reason to come back would be how friendly and accommodating they truly are here

    Stayed in July 2023

  • Reviewed: July 13, 2023

    9.0
    The overall experience was Awesome here
    • Business trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    That I was told nothing was available and I had to do my own research to find an available room in the hotel.

    This hotel smelled good. The breakfast was nice. I needed to stay another night and was told nothing was available. Then I booked a room online and the clerk didn’t want to say anything about it. Other than that the hotel was awesome!

    Stayed in June 2023

  • Reviewed: July 7, 2023

    9.0
    Wonderful
    • With a pet
    • Business trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night

    Pet fee is outrageous!! Charging $100.00 for a small dog to stay is not acceptable.

    New hotel with the new hotel smell 😊. great location off I-77 big rooms, clean and comfortable. Staff was very nice and helpful

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    Overall wonderful and pleasant
    • Leisure trip
    • Solo traveler
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything

    Stayed in July 2023

  • Reviewed: July 4, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    They were very nice. I arrived early and he let me check in early like at 10:00am and that was very nice of him and i thank him so much

    Stayed in July 2023

  • Reviewed: July 3, 2023

    10
    Staff very welcoming! Room was comfy!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Fee to wash clothes was too high ($3 to wash and $3 to dry).

    The staff! Room was comfy. Phyllis at the desk was very nice and helpful. We moved out of town to the area. She gave us insight on the area and tips on where to eat. She was the best!!!!

    Stayed in July 2023

  • Reviewed: June 30, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Appearance and Professionalism

    Stayed in June 2023

  • Reviewed: June 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 1 night

    Location was a bit out of the way - we were not there for anything on Fort Jackson. We were going to a place off Trotter Road, about 6 miles away. Little high on price.

    We didn't have time to grab breakfast. We had to be somewhere by 7:30 that took 30 minutes to get there. Room set up was great - spacious, great bed. Nice bathroom. Very modern.

    Stayed in May 2023

  • Reviewed: June 18, 2023

    8.0
    Served our purpose as just passing through.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Door of shower leaks onto floor. Not crazy about bathroom door. Missed refrigeration. Vent doesn’t move on air so cold blowing on bed that is closer. Also it was loud sounding.

    Breakfast was great. Very clean throughout the facility. Spacious room. Window shade

    Stayed in June 2023

  • Reviewed: June 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Trundle bed was simply a large sofa. But daughter didn't mind.

    Rooms were updated and clean.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    10
    My stay was very pleasant considering I was in town for my mothers funeral.
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The light beside the bea was not bright enough, since that was one of the main slices of light near the bed and the toilet was low sitting, but all was berry nicely done.

    The properly was clean and well lit.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 1 night

    Breakfast was excellent, very clean, good bed to sleep, large room.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    Great room, great value, could do better cleaning bathroom.
    • Family with young children
    • King Suite with Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    My son was the first to take a shower the first night we arrived. the shower water would not drain and started to flood out of the shower. He lifted the drain guard and we found a disgusting glob of black hair clogging the drain. I had to remove it. The towels we were given for the shower were also covered in the same long black hair. We were not impressed with the cleanliness of the bathroom.

    I love the location in relation the the Army Base. They style and overall look of the hotel was great. The free breakfast in the morning had a great spread.

    Stayed in June 2023

  • Reviewed: May 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night

    no swimming pool. not enough lighting in the room.

    Breakfast was good. Location Good. Newness of hotel was evident. Staff was courteous. check out time was very good. Liked the bathroom set-up. Trundle bed was nice, tho we didn't need it this time.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    9.0
    My stay was great, staff was friendly, food was good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was good , some bacon along with grits would have been good. Also more fruit would have been nice.

    Location was good, no issues, breakfast was good , grits and bacon added wouldn’t better

    Stayed in May 2023

  • Reviewed: May 7, 2023

    8.0
    The stay overall was good.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Two of the washcloths in the bathroom had someone’s pubic hairs on them!

    The location was great for what I needed. The property was beautiful! Very nice hotel!!

    Stayed in May 2023

  • Reviewed: April 30, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 4 nights

    Wewere double charged when we pre-booked. The hotel would not credit my card until we arrived which was a little disappointing.

    The room was very spacious and we loved the layout. The staff was friendly and courteous.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    New, clean,.super comfy hotel rooms and facilities. Breakfast and workout room available. Parking was safe, well lit and easy. The outdoor space was nice to enjoy food and relaxation in between work..rooms have large desk and power stations along with a great TV, comfy bed and mini fridge, coffee, microwave. Shampoo and conditioner are built into the shower wall which was great. The only unsatisfying part was the front desk attitude upon arrival. Jo was rude and told me that my room was being checked to ensure it was available at 5:30pm. Her aggressive rude attitude was a huge turn off but as a professional I overlooked it and moved on. Hospitality these days isn't always charming.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    10
    would recommend it. 5 stars
    • Leisure trip
    • Solo traveler
    • Suite with Two Queen Beds and Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    front desk and room

    Stayed in April 2023

  • Reviewed: April 26, 2023

    9.0
    My stay was nice
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 1 night

    n/a

    The location, room design, some helpful staff

    Stayed in April 2023

Showing 76 - 100

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