8567 Cincinnati Dayton Road, West Chester, OH 45069, United States of America
#17 of 19 hotels in West Chester
Guests' ChoiceBased on 679 hotel reviews
7.3Cleanliness
7.6
Comfort
7.8
Location
8.3
Facilities
7.5
Staff
8.3
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Mohammed
United States of AmericaNothing
Excellent I m happy is good to stay next next time is perfect rice and quite,
Stayed in May 2024
Reviewed: May 28, 2024
Kelsey
United States of AmericaThe individual room smelled strongly of cigarettes and was very outdated and could use some work.
All of the staff were wonderful and very accommodating. It seems like there were upgrades being done which is wonderful. The common spaces were updated and nice.
Stayed in May 2024
Reviewed: May 13, 2024
Helen
United States of AmericaTo many phantom lights on in the room at night and didn't have keurig coffee maker.
It was adequate
Stayed in May 2024
Reviewed: May 12, 2024
Troy
United States of AmericaI booked 2 rooms that were supposed to be 2 queen beds, one being handicap accessible. What I got was 2 rooms with 2 double beds. Big difference! Staff couldn't be bothered to rectify the situation. We asked for a couple more pillows since I had JUST had neck surgery. The desk staff was very rude about this, too.
It was clean. It was close go where we were going. The beds, though not the size I paid for, were comfortable.
Stayed in May 2024
Reviewed: May 12, 2024
West
United States of AmericaI got the room for the hot tub, unfortunately it was in the bathroom. Which means you can't use the rest room in private without getting out of the tub and you can't shower in a normal shower. Also it had cobwebs so big it looked like a nest of bugs in the room. Also at exactly 11:12am the staff tried to walk in the room with no knock at all, I was standing in the bathroom with the door open when I heard the door catch on the dead lock. It's a Monday morning, I spent extra time making sure the room was clean what if by chance I was not dressed and forgot to deadbolt. I tried to politely tell the front desk but I got the blame instead because of the time. Even after she said yes I'm sorry I've had to tell them about that before! The 1800 number took care of the situation, I'm not a complainer so I never once complained about the room but that had me so upset when I felt blamed after I very quietly tried to let management know what happened so they could fix it internally.
The price and the location
Stayed in April 2024
Reviewed: April 9, 2024
Wallace
United States of AmericaPlace is under construction. Materials for construction by front door of hotel.
Location near 75
Stayed in April 2024
Reviewed: April 4, 2024
Gail
United KingdomHotel under refurbishment
Staff attentive and friendly
Stayed in March 2024
Reviewed: April 2, 2024
Jerri
United States of AmericaThe housekeeping was not up to expectations. We had to request everything we needed for the 1st 3 days, and the 4th was supposed to have been a total room clean-but nothing was cleaned or restocked. No offer to compensate was made. Also we were in a room over the front doors which were constantly opening/closing so it was constantly loud. We were not aware of this or would have requested a different room.
Did not participate in the breakfast, it didn’t look as if anything was available, but it may have been or was just depleted. Not judging on this aspect. Every interaction with front desk staff was friendly, informative, and professional. Construction or remodeling was ongoing and a bit of an inconvenience but not a deterrent.
Stayed in April 2024
Reviewed: March 10, 2024
Doug
United States of AmericaEggs
Stayed in March 2024
Reviewed: January 24, 2024
Francis
United States of AmericaNothing.
Location fit my needs. Price was great for the accommodation.
Stayed in December 2023
Reviewed: January 10, 2024
Tricey
United States of AmericaBed comfortable 😌 and jacuzzi awesome
Stayed in January 2024
Reviewed: January 8, 2024
Theresa
United States of AmericaClose to my brother's house Easily accessible from the Interstate
Stayed in November 2023
Reviewed: November 6, 2023
Jill
United States of AmericaComfortable
Stayed in September 2023
Reviewed: September 21, 2023
Kelly
United States of AmericaThere was a long hair in the potatoes. Coffee was not very good
Good selection for a lite breakfast. Great location.
Stayed in September 2023
Reviewed: August 29, 2023
Mike
United States of AmericaRoom above us was loud, however management did help to rectify the situation. Incidental deposit felt 'cold'. People were occasionally smoking by the doors. Building is a bit rundown & needs some minor repairs & touch up.
Breakfast was good. Nice warm pool. Great pillows.
Stayed in August 2023
Reviewed: August 6, 2023
Robert
United States of AmericaMaybe
Enjoyable breakfast and cordial staff.
Stayed in August 2023
Reviewed: August 5, 2023
James
United States of AmericaA little more variety for the breakfast.
Room was very clean. Hot breakfast was nice but the selection was limited.
Stayed in July 2023
Reviewed: July 30, 2023
William
United States of AmericaBreakfast could have been better.
Location was great.
Stayed in July 2023
Reviewed: July 22, 2023
Guzman
United States of AmericaDidn't realize close to major traffic. We could here the traffic at night.
It was close to places to eat and Entertainment
Stayed in July 2023
Reviewed: May 22, 2023
Krista
United States of AmericaThey didn't have an elevator, and the toilet was too close to the jacuzzi and the wall.
The jacuzzi in the room, bed was comfortable.
Stayed in May 2023
Reviewed: May 13, 2023
Sabrina
Canadaroom smelled like stale cigarettes
Stayed in April 2023
Reviewed: April 21, 2023
Bryan
United States of AmericaThe waffle irons were in the middle of the bar line. It would have been more efficient to have them at their own station apart from the actual line of items.
Breakfast bar was nice. I enjoyed the waffles. It was a bit tight to navigate. Everything was crammed together in one space. Other than that it was great.
Stayed in April 2023
Reviewed: April 15, 2023
Lucy
United States of AmericaOnly had coffee this stay
Stayed in April 2023
Reviewed: April 6, 2023
Isis
United States of AmericaPool was closed and front desk was moved while they are renovating. House Keeper for April 5th opened the door to my room without even knocking and that was at 10:35 am before checkout. Opened it while I was changing so I feel as if my privacy was invaded and didn’t feel safe in the room.
Stayed in April 2023
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