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  5. Reviews of Polynesian Residences Waikiki Beach

Reviews of Polynesian Residences Waikiki Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2131 Kalakaua Avenue, Waikiki, Honolulu, HI 96815, United States of America

#118 of 310 hotels in Honolulu

Guests' Choice

Review Score

Based on 434 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.0

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.7

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio King
    • Stayed 9 nights

    Had only 1 hiccup with WiFi and they suggested we log in to the room next door which was being remodeled. Bingo, problem solved.

    One of the less expensive places to stay, but right in the heart of things. It's not the Ritz, but if you want to save a couple thousand on a room where you won't spend much time, it's plenty comfortable. Maid service was phenomenal. Always someone at the front desk with a smile and eager to please. Only a 5 minute walk to the beach. Next door to amazing food. Across the street for anything else you might need.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    8.0
    Overall, our stay was good and I would recommend this hotel to others!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights

    I did not like that the room was not fully clean. There was an earring by the window which means that it was not properly cleaned. There was also some dust in the bathroom, so, in general, it could have been cleaner.

    I liked the location of the hotel, it was very close to many businesses and bus stops. It was very close to the beach which was also very nice. I also liked the location of our room as it was facing the pool.

    Stayed in June 2024

  • Reviewed: June 2, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Front Desk Staff

    Location

    Stayed in May 2024

  • Reviewed: May 23, 2024

    7.0
    Good location and good value for the area.
    • Leisure trip
    • Group
    • Studio Queen
    • Stayed 3 nights

    The "damp" air-conditioning and the "small" suite!

    The location of the hotel was good for walking in Waikiki. The place was remodeled quite well although some things were still not the greatest. The water was hot and plentiful. The staff was gracious and the room attendants were very good. We choose to not have our room done daily but I think they would have done it if needed. The air conditioning seemed very "damp" but perhaps it was due to the rainy weather. It was a queen suite which was small for a "suite". Everything is extremely expensive in this area and since we booked ahead, it was a good rate for the area.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There's a pool available. Great location.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Nice hotel but has some issues that need fixing
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    -I asked for a single fork because I wanted to eat my salad but was told by front desk that I can’t get one because I don’t have a room with kitchenette in it?! -My room wifi stopped working. asked front desk to send someone to fix it but was told she won’t send someone and I should just connect to a different room. -The furniture in the room is definitely old and pretty used. The room definitely needs some new furniture -the room doors in the hallway are pretty dirty too and need some painting

    -Amazing location -Big and clean washroom -Room was on poolside so pretty quite at night -Housekeeping was really friendly

    Stayed in May 2024

  • Reviewed: May 15, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    No seating on balcony

    Great location, close to everything

    Stayed in May 2024

  • Reviewed: May 14, 2024

    8.0
    Overnight stay between cruise and flight
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No tea and only creamer, why can’t real milk be supplied

    Rooms were very large, comfortable and well presented

    Stayed in May 2024

  • Reviewed: May 11, 2024

    9.0
    Very happy with my choice
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    The rooms at the street side are a bit noisy, so if you are a light sleeper, make sure you ask for the rooms on the pool side.

    I chose this hotel mostly because the price was reasonable, but it turned out to be a pleasant surprise. The location is very central: we walked to many places that we wanted to go. The room and the bed were clean. The girls working at the hotel are very helpful. We borrowed towels and beach chairs which was expensive to rent at the beach.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The TV and programming weren't up to standard. No HD channels offered that I can find. The channel guide provided don't match to the TV channels.on the TV. The laundry machine available was old and dilapidated.

    The staff was friendly and helpful. The room was clean and comfortable.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    8.0
    good value
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    rooms at front of hotel exposed to noise from street.

    staff very friendly,welcoming and helpful. great location close to everything.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Comfortable, friendly and convenient location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bedroom furniture a little tired

    Close to beach

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 5 nights

    It is a great location, with a short walk to Waikiki.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    A well priced location.
    • Leisure trip
    • Travelers with friends
    • Studio King
    • Stayed 5 nights
    • Submitted from a mobile device

    The shower door needed attention, and the lift was not always operational.

    The friendly staff. They were exceptional in assisting us.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Was a great stay. Beware Hotel faces a very busy nightlife street so you get a lot of street traffic
    • Leisure trip
    • Group
    • Studio Queen
    • Stayed 7 nights
    • Submitted from a mobile device

    Lumpy pillows, they should invest in new pillows.

    The location, kitchenette, cleanliness and staff.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Good value for money, if we will visit again definitely going to come back
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    It’s can be alittel bit cleaner

    Lovely location on the main blvd ( street) 10 minutes walking to Waikiki beach Nearby to restaurants, coffee shop, grocery, everything you need

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Room felt a bit outdated, but clean enough overall.

    Everything was good and as expected. Location is great, a short walk to the beach and plenty of restaurants nearby.

    Stayed in February 2024

  • Reviewed: March 20, 2024

    7.0
    Great location near Waikiki
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    Our room faced the street and it was noisy with traffic. Arrival details should be sent with the confirmation and staff should be trained to better explain if people call to ask. We had a hard time finding the hotel. It's just a doorway on a busy street with a small sign. We drove past it twice. When I called to ask how to find it they said it's across the street from Burger King, but failed to say where to park to check in. If you turn right just past the hotel there's a loading zone (if available) where you can park temporarily. Then you park a couple of blocks away at a paid lot after checking in and receiving a parking pass.

    The location is terrific - on the main shopping/dining street and a short walk to the beach. Staff were friendly. Room has fridge and microwave.

    Stayed in February 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Really enjoyed our stay here. Great value for the area and everything was very close and easy to walk to.

    Stayed in February 2024

  • Reviewed: March 12, 2024

    7.0
    Convenient location with friendly staff.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights

    The room on the first occasion was run down, lamps didn't work and cupboard doors were hanging at odd angles. On the second occasion, we had a nicer room overlooking the hotel pool. In both rooms the refrigerator froze the contents rather than chilling them. We had to throw out fruit that froze overnight, but quickly learned to go out in the morning instead (nuisance, but doable). the walls are thin and we had to complain twice about noise in the room next door. Although the cleaning staff were pleasant and helpful, at no time were our water glasses or mugs cleaned. The bed sheets were never changed even for the second stay of 7 days. Towels were changed if they were left on the floor. We were advised that towels were available for the beach but at no time told there were also beach chairs. We purchased our own chairs and then found out the hotel had some to loan out. we made the best of our stay and fortunately enjoyed our holiday. We accepted the hotel for what it was.

    The hotel is conveniently located within easy distance of the beach, shopping and eateries. We stayed twice, once before our island cruise and then for a week after our cruise. The staff made the effort to allow us early entry into our room, but most guest check out as late as possible.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Some staff did not speak good English, but we managed

    I loved the location handy 2 most things, n the ABC store across the road, was excellent help, luved the bidet in bathroom, good 4 us elderly folk, beds r very comfy, n would stay again

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    High quality budget hotel 10 mins walk to beach.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 5 nights

    No in-easy-reach power sockets. Quietness: room faced main street, nearby room seemed to have a party Friday night, also Hard Rock Cafe 4 doors down.

    Bigger room, much more floor space, bigger bathroom, and three times closer to beach than RAMADA INN where some friends stayed. 15 minutes casual stroll along main road to Waikiki beach. Great service too: I arrived around 9am, was told to come back at 3pm when room ready, seconds later was told to come back in an hour as someone was on their way to service my room now.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Comfortable and great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit noisy at night and during the evenings

    Fabulous location to Beach Walk

    Stayed in February 2024

  • Reviewed: February 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Occasional sewer smell in room.

    Swimming pool. Staff was helpful. Nice size room

    Stayed in February 2024

Showing 1 - 25

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