I really can’t think of anything to complain about!

The property was beautiful and had tons of character! The staff was very friendly!

Stayed in April 2024

Curbside appeal was not good, dirty windows, covered in some odd paper, the black paint was filthy, cigarette buts. Bathroom doors were in the way, should be a pocket door. The air/cologne smell pumped in the bar and lobby was so over whelming, it gave us both headaches. Our mattress was older, not good support anymore.

Location, color scheme was great. Curbside appeal was not good, dirty windows, covered in some odd paper, the black paint was filthy, cigarette buts.

Stayed in April 2024

We had to give our credit card information during check in and they charged an extra $26 dollars while we didn’t spend anything. We had to cal and it took a week before we got it back so just make a double check to see if they didn’t charge you extra.

The room was very nice and clean, the bed was great and bathroom too. The room was also very quiet and you only had to walk 5 minutes to the power and light district which was very handy.

Stayed in March 2024

Bed was VERY comfortable. Pillows could have been a little more comfortable.

Beautiful old architecture!

Stayed in April 2024

Drink prices a bit pricey.

Breakfast was good.

Stayed in March 2024

Room was smaller than I was expecting. There are some things that need fixed and buttoned up. Everything functioned though

Location was great staff was great

Stayed in February 2024

It is difficult to get from the centre to the riverside for a walk and to return. Some information should be more available because of the complicated road system in a city.

Stayed in January 2024

I think you could do an upgrade on the rooms. I stayed there about four years ago and they're the same but I always like the beds but I could be a little more luxurious.

I love the location and mastalgia of the originality of the hotel. Usually the people are nice but we did have a grouchy one when we checked in.

Stayed in November 2023

The elevator

They only do valet services for your car. No on street parking

Stayed in November 2023

craftsmanship

Stayed in November 2023

Only one elevator was working at check in which was very inconvenient. Valet service was slow.

Convenient location and comfy beds. Clean. Lobby was beautiful.

Stayed in October 2023

Honestly it was very expensive for just a hotel room for the price I kind of expected room service or at least a free water bottle. Plus 39 dollars a night to park your car. I can’t decide if the price and luxury of the hotel are equal.

The location was great, the hotel was super cute and had old charm. We were on the 18th floor which gave us an awesome view. Walking distance to some restaurants.

Stayed in September 2023

We had a housekeeping issue that was reported on the second morning of our trip that was not resolved during our stay. The Speakeasy only had live music one night. Would recommend they add additional nights

The front staff were very helpful. The shuttle and the drivers were great. Shout out to Eboni, Michaela, Hassan and Ethan. Loved the Speakeasy.

Stayed in September 2023

ice machine on our floor was missing

Room was ready slightly ahead of check in- efficient process for valet and guest check in. Beautiful lobby with ice cold water out on a hot summer day!

Stayed in August 2023

Lack of working ice machines

Beautiful historical hotel! The staff were all incredibly kind and friendly.

Stayed in August 2023

It was a busy weekend so getting to our room later in the evening was difficult because the elevators are small. Check-out was the same. The check-out time was fine but actually getting down to the lobby with our bags was a slow process because of the size of the elevators. The only solution that might ever work would be to stagger the check-out times by floor. The charm and beauty of the property more than made up for this MINOR inconvenience.

The front desk and valet staff were absolutely wonderful. Knowledgeable, helpful, and accommodating. Everyone we encountered was so kind and welcoming.

Stayed in July 2023

Big mirror in the bathroom, not too nice!

Old building and needs some updates!

Stayed in June 2023

no mi microwave, mini fridge, room smaller than appears, water comes out of the shower and flooded the floor outside

location

Stayed in June 2023

nothing really

everything looked great and fancy

Stayed in June 2023

had a speakeasy bar, couldn’t find it. no open bar area for a drink after concert.

location

Stayed in May 2023

location closer to conference venue

Stayed in March 2023

Beds and pillows were ok, but could have been more comfortable. Room was a bit smaller than I expected.

Your staff is exceptional!!! Very friendly and helpful!!! Excellent!!! Location was perfect! Very clean!

Stayed in April 2023

I booked a standard king room but when we checked in the said they overbooked and had to downgrade us to a petite queen. The room was very small and the bed was obviously not a king size which is what I wanted

I loved how close it was to the music hall. Less than a 5 minute walk. The view of downtown was great.

Stayed in April 2023

The rooms didn’t have a refrigerator or microwave. that was the only downfall that I noticed.

I absolutely LOVED the aesthetic of the lobby and the hotel in general. It was very fancy looking! And the staff went above and beyond! Super friendly and welcoming!

Stayed in March 2023