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Reviews of Moxy Charleston Downtown

547 Meeting Street, Charleston, 29403, United States of America

#76 of 149 hotels in Charleston

Guests' Choice

Review Score

Based on 284 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    7.4

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.1

  • Free Wifi

    9.4

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Showing 1 - 25

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The two bartenders that happen to be there the night we were there were not friendly at all. They both shamed annoyed to be working and had no personality or smiles to give to anybody not just us. They were rushing guests out of the bar because they wanted to leave at 10 even though it was quite busy. My advice would be to have a flexible hours in the event that happens to be busy. Why couldn’t they stay open a little later? At least a half a dozen people showed up just before 10 PM and the bartenders weren’t happy because they wanted to leave at 10. They refuse to serve them any liquor drinks, and would only give them beer or wine with an irritated look on their face the entire time. You’re gonna be a bartender shouldn’t you be smiling and engaging with the guest especially if as a face of the company.

    The style and all the features and games in roof deck were amazing wonderful bar.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    This is a new hotel with tiny rooms with comfortable beds in a sketchy part of town.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    $35 for parking is ridiculous. Especially if it’s not posted anywhere. Also the background music in the bar/lobby area is too loud. Couldn’t communicate with the bartender because of the music. City view from my room included homeless people living in their car.

    New and clean.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    very comfortable mattress.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    clearer check-in / valet instructions

    i loved the mattress and cleanliness of the building. front desk staff was nice. it was convenient to have a starbucks in the lobby

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Valet was basically the only real option, and was terrible. Lost our keys once, was not timely, couldn’t call down ahead to bring car up. Was not worth 35$ a night

    Great lobby and outdoor space on the 6th floor

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    We could hear some noise from the washbowl at the bathroom all day long.

    There is Starbucks at the ground floor.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was not agile like that but very nice still I

    Location

    Stayed in March 2024

  • Reviewed: May 1, 2024

    8.0
    Cute & Quirky
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds aren’t comfortable and the niche weird lanterns are easy to bump into (I’m a small woman so hitting it is unavoidable for larger ppl)

    Fun & funky building with great staff and excellent location. The beds need work but otherwise it’s a great deal and good ppl.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    7.0
    It was ok. On a touring journey and no portable luggage racks unacceptable
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room substandard. Although clean felt like camping out. No luggage racks or bedside table. 2 beds facing each other and student desk.

    Lounge area and deck for social and relaxation.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Nice place for a short stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Lack of a regular chair for sitting. This hotel is not suitable for people of somewhat limited mobility. The beds are high and the storage is under the bed for clothes and suitcases. Also access to public transportation is limited and/ or expensive.

    The lobby area and outdoor terrace were both bright, inviting , and offered different seating areas along with some tables, computers, and games. The room was small but efficient. The bathroom was quite nice.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Cool vibe with an Industrial Edge decor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    I understand the concept of the hotel, but felt the room was small. No place to put suitcases, no refrigerator, no chair to even sit on . We felt the distance to main area of Charleston was far, we needed to Uber everyday back and forth . Bar closed too early

    Vibe of hotel is really cool.. staff was great, rooftop area excellent!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    Valet was great- rooms were perfect!

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Could be better
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    kinda out by itself, near highway ramps, not super pedestrian friendly, views of nothing nice around it. Beds were more than firm..too hard.

    Modern, clean..

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Great staff
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They only had valet parking and our room was very tiny with little space to move around and for our luggage

    The beds were comfy and the rooftop lounge was amazing

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Clean and fun space but not very practical for families
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms were lovely but very small- there were no closets and very little floor space so it was hard to maneuver around each other and there was almost no surface space. It was also an unwelcome surprise that there was a loud DJ party on the roof deck during the day that made it impossible to spend time up there out of the tiny room

    The clean and modern rooms - beautiful roof deck

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Too far from restaurants and shops
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No frig or coffee machine

    Cleanliness

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Excellent location and rooftop. Comfortable rooms with the basics. We look forward to staying at other Moxy hotels.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Storage in the room was lacking, but that wouldn't match the vibe.

    Very eclectic and different vibe than most chain hotels.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    There was not an accessible parking lot. My friends and I were kind of "forced" to pay for valet, $35/night.

    I like the way the hotel was designed. Modern yet aesthetic. The Starbucks on site is a bonus.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    A solid choice hotel if you don’t mind not being directly downtown
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The check in being on the 6th floor was a weird choice. We had to go up from the 1st floor to check in, and then go back down to the third floor. Just seems counterproductive. The valet was also set up in an odd way, which made getting the car a bit tricky and very time consuming. The price for the value wasn’t there.

    All of the space in the hotel room was thoughtfully used. The look of the whole building was very trendy and cute. The woman at the check in area was wonderful.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    No furniture in the room and beds pushed sideways against the wall made for uncomfortable stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room set up was too bizarre for me. No chairs. 2 beds on platforms facing foot to foot… the beds were sideways with only one way to enter the bed. So I had to climb over my husband in the middle of the night to go to the bathroom… and again when I woke up in the morning. No bedside tables. No place to set up charging station. No place for a glass of water. Literally nothing but beds.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    It was ok because we were only there for 1 night
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are to small

    Location

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Enjoyable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are very small with nowhere to sit

    The bar area and rooftop is great.

    Stayed in December 2023

  • Reviewed: February 12, 2024

    9.0
    Everyone was very kind
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Needed a little bit more storage or hanging areas.

    I liked the idea of being able to stay in a room with my parents. Two queen bunk beds

    Stayed in February 2024

  • Reviewed: February 10, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I really wanted a bathtub but I know not everywhere has them these days. Decent location for the price, but still had to Uber to bars and restaurants.

    Cute bar and decor

    Stayed in February 2024

  • Reviewed: January 27, 2024

    9.0
    The Moxy was an awesome hotel. We loved the style of the hotel, the staff, and the games/ things to do in the lobby.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The area around the hotel was not the nicest.

    We loved everything about the hotel itself. We loved the lobby with entertainment for both our kids and us adults and our modern style of room.

    Stayed in December 2023

Showing 1 - 25

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