5135 Carmichael Road, Montgomery, AL 36106, United States of America
#25 of 58 hotels in Montgomery
Guests' ChoiceBased on 185 hotel reviews
7.9Cleanliness
8.4
Comfort
8.2
Location
7.8
Facilities
8.1
Staff
8.7
Value for money
7.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 7, 2021
Veulet
United States of AmericaWhere do I begin.... The staff was absolutely awful, so rude. Never picked up the phone when we called from our room telephone. The pool was so dirty and yellow, I stated to the employee that the reason why we booked this hotel was for the indoor pool since we traveled with 2 kids for almost 10 hours, they were looking forward to swimming and relaxing... they were disappointed as were we. The employee said if we didn't like it we could check out and stay somewhere else.. Just wow, couldn't believe she told us that after telling her we were on the road for ten hours. The room had water damage on the ceiling, the walls in the hallway were in bad shape. I will NEVER stay at this hotel again. We were so upset and comfortable we checked out at 4:30 in the morning because we wanted to get out of there. The only positive thing I can say about the entire stay was Thomas, he was so friendly and welcoming.. the other employees should learn for him and honestly he should work for a better hotel that fits his kindness and warmth... EVERYONE else was sooooo rude!!!!
Stayed in July 2021
Reviewed: July 4, 2021
Okubo
United States of AmericaDescription of breakfast was as exceptional. Reality was grab and go breakfast. Cleaniless of lobby and halls was poor. Rooms smaller than other Holiday Inn Express I’ve stayed.
Location and bed
Stayed in July 2021
Reviewed: June 24, 2021
Harrison
United States of AmericaI didn’t like the location
It was nice and clean
Stayed in June 2021
Reviewed: June 24, 2021
James
United States of Americabreakfast was good . you had fruits , juices , cereals , ect.
Stayed in June 2021
Reviewed: July 16, 2022
Anonymous
United States of AmericaThe place needs a major improvement update ASAP! The area wasn’t good at all for the price.
The staff and breakfast!
Stayed in July 2022
Reviewed: July 14, 2022
Anonymous
United States of AmericaNeeds to be updated !
The staff was awesome! Breakfast was good!
Stayed in July 2022
Reviewed: August 22, 2021
Anonymous
United States of AmericaCleanliness, staff very friendly.
Stayed in July 2021
Reviewed: July 4, 2021
Anonymous
United States of AmericaLocation
Good
Stayed in July 2021
Reviewed: August 21, 2023
Anonymous
United States of AmericaThe lady working when we checked in around 10 pm was not friendly. She acted annoyed that we were there. She barely looked at us or answered my questions.
The room was fine.
Stayed in August 2023
Reviewed: June 28, 2021
Anonymous
United States of AmericaPleasant , professional staff , warm atmosphere
Stayed in May 2021
Reviewed: April 13, 2024
Robin
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: February 9, 2024
Travis
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: February 2, 2024
Diana
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: January 5, 2024
Kamal
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: July 31, 2023
Catricia
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 29, 2023
Betty
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 14, 2023
Luz
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 11, 2023
Lisa
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 5, 2023
Alfonso
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: May 21, 2023
Donna
United States of AmericaThere are no comments available for this review
Stayed in May 2023
Reviewed: February 22, 2023
Revels-tillman
United States of AmericaThere are no comments available for this review
Stayed in February 2023
Reviewed: February 17, 2023
Taurean
United States of AmericaThere are no comments available for this review
Stayed in February 2023
Reviewed: January 27, 2023
Paulette
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Reviewed: December 13, 2022
Luberta
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Reviewed: December 5, 2022
P
United States of AmericaThere are no comments available for this review
Stayed in December 2022
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