2020 American Boulevard East, Bloomington, MN 55425, United States of America
#36 of 46 hotels in Bloomington
Guests' ChoiceBased on 128 hotel reviews
7.8Cleanliness
8.3
Comfort
8.5
Location
8.9
Facilities
8.0
Staff
9.1
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 4, 2023
Charles
United States of AmericaHallways long needed tlc
Great location and able to leave car and bus over and back from airport very easy
Stayed in September 2023
Reviewed: September 11, 2023
Karen
HondurasThe only letdown from this hotel was that you had to pay for wifi.
The hotel has a good location near the airport. Lovely staff. The room was comfy, nice bed.
Stayed in August 2023
Reviewed: July 30, 2023
Scarlett
United States of AmericaThe pool was cold and even began to overflow at one point. The ice maker was broken on our floor. It was a long walk to the room for a family with kids and luggage.
The staff was welcoming and efficient. I didn't have to wait too long for anything. The location is wonderful because of the convenience of getting on the interstate, or going to The Mall of America. We appreciated the shuttle service. The housekeeping staff was excellent.
Stayed in July 2023
Reviewed: July 25, 2023
Pat
United States of AmericaNo breakfast
Mohammed checked us and and he was very gracious and helpful.
Stayed in July 2023
Reviewed: July 24, 2023
Mike
United States of AmericaNA
Stayed in June 2023
Reviewed: July 21, 2023
Cindy
United States of AmericaI was a distressed passenger that missed a connection and I felt the nearly $300/ night was unreasonable but was left with no choice due to the late hour. I felt it was price gauging due to a concert that was in town
Stayed in June 2023
Reviewed: July 17, 2023
Rajkumar
United States of AmericaIt was a maze. Very outdated layout. The quality and appearance of the elevators and the corridors could use an upgrade. We were actually dreading our stay walking to the room but the room itself was updated, very modern and exceeded our expectations.
Great location, Friendly and efficient staff, Updated rooms. Overall a great place
Stayed in July 2023
Reviewed: July 17, 2023
Clairesss
United States of AmericaThe vent above the shower was filthy and covered in dust, there was a sticker that was removed from clothing in the floor of the room. There were pictures on here that showed a hot tub but the hot tub was filled with plants so they definitely don't plan to fix that.
Nice property, located across the street from Ikea and the Mall of America. Smart TV you can use your own apps on. Large room with plenty of space! I had booked one night and was able to arrive a day early and not have to move rooms. The staff were incredibly friendly and helpful.
Stayed in July 2023
Reviewed: July 17, 2023
Kerigan
United States of AmericaWe didn’t like that our hot water in our sink wasn’t working.
We liked how clean it was and that there was a restaurant on site.
Stayed in July 2023
Reviewed: July 17, 2023
Teresa
United States of AmericaWhen I went in to do the registration my impression was very good, but when we entered the room there was a smell of feet. They need to have some febreeze or something to remove bad odors.
The receptionist was very friendly.
Stayed in July 2023
Reviewed: July 10, 2023
Emily
United States of AmericaThe only complaint was that the "courtyard view" was of a humorously small enclosed area with an AC unit. It didn't bother us since we were just there to sleep.
Although we weren't planning on staying here- booked last minute after our flight was diverted- the hotel was just fine for what we needed. The bed was comfortable, the shower had great flow, pressure and amenities, and the climate control worked well.
Stayed in June 2023
Reviewed: July 3, 2023
Clairesss
United States of AmericaThe vent above the shower was filthy and covered in dust, there was a sticker that was removed from clothing in the floor of the room. There were pictures on here that showed a hot tub but the hot tub was filled with plants so they definitely don't plan to fix that.
Nice property, located across the street from Ikea and the Mall of America. Smart TV you can use your own apps on. Large room with plenty of space! I had booked one night and was able to arrive a day early and not have to move rooms. The staff were incredibly friendly and helpful.
Stayed in July 2023
Reviewed: June 26, 2023
Michelle
United States of AmericaNo free Wi-Fi or continental breakfast. For the price, these could be included. There were some moldy areas in the bathroom/shower - there was not a fan in the bathroom. The light fixtures were very dirty Tv remote did not work well. Check out time was 11 am. Housekeeping attempted to enter our room at 8:30am. There was a knock and then very quickly they tried to enter. Definitely not enough time for us to answer the door!!! Staff at the cafe was pushy about us leaving a tip. Not cool
The location was very accessible to our event locations. Nice bedding and towels
Stayed in June 2023
Reviewed: June 11, 2023
Jack
New ZealandSound transmitted very easily from the adjacent room
Stayed in June 2023
Reviewed: June 10, 2023
Travis
United States of AmericaOur elevator was kind of hidden
Our trip was for the Cubs game and Mall of America so this location was perfect. The rooms were great. Clean big and cozy. It's a great location. We use this location for park and fly as well.
Stayed in May 2023
Reviewed: May 23, 2023
Rachelle
United States of AmericaLobby smelled great, rest of hotel not so good. Laundry facilities could use an update.
Close to Mall. Airport shuttle. Staff friendly.
Stayed in May 2023
Reviewed: May 15, 2023
Monique
United States of AmericaThe little cafe in the lobby was good. Was able to grab something quick for breakfast both days we were there.
Stayed in May 2023
Reviewed: May 2, 2023
Heather
United States of AmericaThere was no hot tub to relax in, even though one was advertised. The hot tub was turned into a planter for some reason.
Staff was nice and friendly as usual. The beds are very comfortable.
Stayed in May 2023
Reviewed: February 19, 2023
Eric
United States of Americarooms are tiny had to wait 10 minutes for hot water in shower
great staff and bistro was great
Stayed in February 2023
Reviewed: January 28, 2023
Tracy
United States of AmericaExtremely long walk to room
convenience for conference
Stayed in January 2023
Reviewed: October 10, 2022
Jodi
United States of Americacold pool and no hot tub
clean and hospitable staff.
Stayed in October 2022
Reviewed: September 7, 2022
Cunningham
United States of Americawish it would include breakfast, breakfast place they have now is way to pricey
Stayed in July 2022
Reviewed: August 29, 2022
Ibis
United States of Americai was charged more than I expect !!!
Stayed in August 2022
Reviewed: June 7, 2022
Lynda
United States of AmericaThere was a wedding or other event which made it super loud both outside and when inside our room. Terrible night sleep due to noise of guests and airplanes from nearby airport.
Beautiful facilities.
Stayed in June 2022
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