2635 South Valley Drive, Las Cruces, NM 88005, United States of America
#24 of 38 hotels in Las Cruces
Guests' ChoiceBased on 297 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.7
Staff
8.6
Value for money
7.7
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2023
Frank
United States of AmericaI almost got into a fight with a transient in the parking lot. Maybe consider having security in the parking lot?
The staff was very accommodating. Amber was great!
Stayed in June 2023
Reviewed: June 5, 2023
Amanda
United States of AmericaAll the staff members are friendly and respectful and welcoming. Wish the shampoo was little bit bigger.
Stayed in June 2023
Reviewed: June 3, 2023
Jennifer
United States of AmericaThe facilities are a little dated, with some repairs needing to be made.
The staff is friendly, the facilities are clean, the stay was very comfortable.
Stayed in June 2023
Reviewed: May 29, 2023
Jesus
United States of American/a
very beautiful set up designs of the hotel were amazing and it was extremely clean
Stayed in May 2023
Reviewed: May 27, 2023
Jennifer
United States of Americapulled out the couch bed, there was old food on the mattress.
Super friendly staff.
Stayed in May 2023
Reviewed: May 6, 2023
Dolly
United States of AmericaDogs are allowed
Nice facility
Stayed in May 2023
Reviewed: April 24, 2023
Shannon
United States of AmericaBeds were super hard and uncomfortable. The room could be in better repair. The hot tub had so much chemical that it made you itch.
Pool was nice.
Stayed in March 2023
Reviewed: April 24, 2023
Alex
United States of AmericaN/A
Well lit at night. Clean. Friendly staff,
Stayed in April 2023
Reviewed: April 10, 2023
Amanda
United States of AmericaThe coffee could of been better it tasted like cardboard
The breakfast was hot and good choices of different food. Nice and clean.
Stayed in April 2023
Reviewed: April 10, 2023
Sutherland
United States of AmericaNo problems
Loved everything
Stayed in February 2023
Reviewed: March 30, 2023
Gabaldon
United States of AmericaThe beds were so comfortable and the front desk always greeted us with a smile. Liz was awesome and went above and beyond to make our stay great. We also loved the pool setting with the sea like colors.
Stayed in March 2023
Reviewed: March 27, 2023
Justin
United States of AmericaThe room was spacious and clean!
Stayed in March 2023
Reviewed: March 24, 2023
Steven
United States of AmericaElevator did work had carry all items to second floor, never got repaired the whole weekend. BAD
great in processing
Stayed in February 2023
Reviewed: March 16, 2023
Nicole
United States of AmericaThe tub was missing the stopper so we could only take a shower. I had 2 small kids that were sad they could not bathe.
We did not eat breakfast. We decided to sleep in and got breakfast down the road.
Stayed in March 2023
Reviewed: March 14, 2023
Felisha
United States of AmericaDirty linens still in the room. Dirty wash clothes and towels thrown over the shower curtain. spoke to front desk and they said ohh house keeping is on a different schedule. Asked for ice bucket, the girl said she would bring one to us. never did. Took kids to pool no pool towels, indoor pool (water was freezing). asked for pool towels or regular towels. front desk stated it would be 35 minutes because they didn’t have any clean towels at all. waited an hour, still no towels. The microwave looked as though something exploded in it. Overall this was ridiculous for the amount I paid for this room.
Was close to where we were going
Stayed in March 2023
Reviewed: February 28, 2023
Soledad
United States of AmericaThe rooms were no ready not able to stay.
The check in people were nice
Stayed in February 2023
Reviewed: February 25, 2023
Jerry
United States of Americaclean-friendly-helpful
Stayed in February 2023
Reviewed: February 24, 2023
Randy
United States of AmericaRoom was dated...no usb plugs for phone and the window had only u sun blind not a full blockout curtain so at 645 the sun woke me up
Lobby and exterior of the build nice and updated
Stayed in February 2023
Reviewed: February 23, 2023
Dee
United States of Americaold and dirty only one elevator working only 2 luggage carts missing tiles/holes in drywall in the room ice machine broken bathroom light didn’t work hallways desperately needed cleaning BREAKFAST STAFF WAS FABULOUS
the staff
Stayed in February 2023
Reviewed: February 19, 2023
Oana
United States of America-
The room, location and decent breakfast
Stayed in December 2022
Reviewed: February 16, 2023
Janet
United States of America$200 "local" deposit. Hot tub didn't work properly.
Hot tub in room. Comfortable bed
Stayed in February 2023
Reviewed: February 14, 2023
Christine
United States of AmericaI could see my vehicle from the window.
Stayed in February 2023
Reviewed: February 7, 2023
Blas
Mexicogood
Stayed in February 2023
Reviewed: January 16, 2023
Delbert
United States of Americashower didn’t work nor could the bathtub be used as there was no way to close the drain. The water ran continuously in the bathtub as well. A $35 fee for our dog was also excessive. $200 total fee for the room was also too much considering it was an older Holiday inn express. We’ve stayed at many. Never with the above conditions.
allowed pets
Stayed in January 2023
Reviewed: November 8, 2022
Jacob
United States of Americaparking lot is small. gets full quick.
it was clean and staff was good. did have good selection of breakfast foods as well.
Stayed in November 2022
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