12441 Carson Street, Hawaiian Gardens, CA 90716, United States of America
#2 of 2 hotels in Hawaiian Gardens
Guests' ChoiceBased on 266 hotel reviews
7.0Cleanliness
7.4
Comfort
7.5
Location
7.7
Facilities
7.2
Staff
8.0
Value for money
7.2
Free Wifi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 2, 2023
Daniela
United States of AmericaThe cleanliness of the room, the room was not cleaned correctly
The bathroom was not clean and the bed mattress was dirty
Stayed in August 2023
Reviewed: July 21, 2023
Kwon
United States of Americadirty.
staff are very friendly.
Stayed in July 2023
Reviewed: July 5, 2023
Ty
United States of AmericaNo slot machine lol
Big beds Nice n soft Employees were excellent
Stayed in July 2023
Reviewed: July 4, 2023
Yadira
United States of AmericaThat I stayed there for at least a month or more than 28 days paid a lot of money to stay there the places that dump is not really that great the staff is okay but I couldn't believe it that yesterday they said I was on the do not rent list what the heck is that is this true she couldn't tell me who I went or why I think this is so unprofessional because I've been a Wyndham member through RCI and the travel to all of the wyndhams properties mostly in Mexico in here and I've never been treated this way and to tell the truth the Quality Inns are not that great company members since 2015 and I don't like this attitude why can't they tell me why they are not renting to me I didn't do anything to anybody I was never approached and never notified never told that there was anything wrong other than some lady complaining about my dog barking which is a dog friendly place and if she doesn't like my dog she needs to stay away because he's an Esa animal for my PTSD so if anybody's too close to me he starts protecting me it would be no problem if they continue on their way I can control my dog I can't control other people but apparently they can control everybody to get me kicked out or canceled and I don't even know what happened this is so ridiculous I am appalled and disappointed in the staff members that you have at the Quality Inn there I have never.
I booked the night at booking.com by the time I drove there which was like 15 minutes I was told that it was canceled
Stayed in July 2023
Reviewed: June 29, 2023
Edlina
United States of AmericaWe requested cleaning in the room, the very least someone empty out our trash. Nothing was done. Our room was never cleaned. We asked someone to take a look at the toilet because the stopper was not shutting properly preventing us from flushing. We had to pour water inside to flush each time. Unacceptable and horrible. Staff was not attentive to our request. There were hookers walking in at the wee hours.
The location was close to the event we were there for.
Stayed in June 2023
Reviewed: June 16, 2023
Susana
United States of AmericaIt didn't seem clean
Staff was nice
Stayed in June 2023
Reviewed: June 6, 2023
Getania
United States of AmericaThe washing machine took a little bit of time to fix. Not working properly and one unit was out of order
Comfort bed , breakfast was pretty cool
Stayed in May 2023
Reviewed: June 2, 2023
Veronica
United States of AmericaIt was really bad. We couldn't sleep we had to go twice to the lobby to complain. I had my baby with me she was not available to sleep because or next door neighbor was arguing really loud. And we still pay the same amount. They didn't give us a discount and we had to drive 8 hours more to go back home.
Stayed in May 2023
Reviewed: May 21, 2023
Erin
United States of AmericaMy room needed some touch up paint on the bathroom door frame.
The staff was AMAZING! Everyone was kind and helpful.
Stayed in May 2023
Reviewed: April 8, 2023
Yadira
United States of AmericaI suggest the gate the area put a fence around the little area for the dogs that would be great a little dog park where they'll be contained and they can be free otherwise they just yell at each other in the parking area only see each other will mine does he parks at all dogs and people cuz he wants to say hi
I like the staff and that they're very low key I like that the hotel was full and they had free breakfast everyday plenty of parking it was pretty safe I didn't it feel good it was comfortable and the staff was really nice it's a little pricey but it's okay I would suggest that the area where the dog area is so that they could be a mini dog park that would be really nice cuz the dogs get all crazy when they see each other in the parking lot will mine does Bruno thank you guys so much for your patience and all my yelling at my son teenagers an old man what are you going to do nobody listens but thanks again for all your help bless you guys you guys are great I'll be back if I have to hopefully I'll get an apartment pray for me guys
Stayed in April 2023
Reviewed: March 30, 2023
Rod
United KingdomI was in a room on my the top floor (408 I think) and had a noisy fan or something on the roof giving a humming/throbbing sound all night. This external to the room and could be heard in the corridor. The manager has “never had a complaint in 5 years”. I take that comment with lots of salt!
Breakfast was poor, no fruit or yogurt.
Stayed in March 2023
Reviewed: March 25, 2023
Joseph
United States of Americahotel room wasn’t clean and I had a tree hitting my window all night ..!
location
Stayed in February 2023
Reviewed: March 21, 2023
Francisco
United States of AmericaEvery thing was good
It’s was ok breakfast clean hotel
Stayed in March 2023
Reviewed: March 13, 2023
Guillermo
United States of AmericaEverything except the front desk.
The place was not so clean, for the price I can say I over paid needs improvement, also the breakfast was out of everything and we had to get our own cups coffe was more like water
Stayed in March 2023
Reviewed: March 2, 2023
Christine
United States of AmericaThe microwave was in a low cubby hole so made it a little difficult to use
Everything was clean and comfortable
Stayed in February 2023
Reviewed: February 28, 2023
Andrada
United States of Americanone
Location cleanliness
Stayed in February 2023
Reviewed: January 10, 2023
Julie
United States of AmericaThe place had trash outside, trash when you went to your room, and the elevator was out… they didn’t say that in the booking !! Than the neighbors were yelling at 2am… Let me in… Let me in. It was horrible.
Tbat it was down the street from my parents.
Stayed in December 2022
Reviewed: November 11, 2022
Cindy
United States of Americaour check out was a bit confusing, they just told me to put the key on express check out and didn’t ask for my name or any information which I thought was a bit weird
5 stars for cleanliness! Everyday our trash was taken out, they also would changed our bedsheets & fresh towels all 4 nights that we were there. 😊
Stayed in November 2022
Reviewed: October 20, 2022
Nora
United States of AmericaI liked everything!
I loved everything about it!
Stayed in October 2022
Reviewed: October 19, 2022
Charles
United States of AmericaKids in other rooms pounding on the walls the room above us people were walking pounding their feet across the floor the people next door has gotten a big fight / argument and the gentleman on duty didn't even want to do anything about it
Breakfast
Stayed in October 2022
Reviewed: October 17, 2022
Janet
United States of AmericaWhen I first got there I was given a room that had a broken screen which was on the bottom floor and right outside my window had broken liquors and candles. Scary and gross!! So thankfully they gave me another room on the second floor. The toilet didn’t flush and by the way the bathroom down stairs didn’t work either. So they supplied me with a plunger and said I shouldn’t but toilet paper in the toilet. That’s gross. So I would not ever stay there again nor any other Quinta hotel again. Very dissatisfied and so disappointed I picked this hotel that was $230 for one night!!!
I can’t say much for like. But I was able to sleep.
Stayed in October 2022
Reviewed: August 18, 2022
Greg
United States of AmericaEverything was fine
It was good
Stayed in August 2022
Reviewed: July 18, 2022
Maribel
United States of AmericaOur 1st room was very filthy. The person on duty even came to take a look and agreed. We were able to get another room but the door was difficult to open and close, it was hitting the floor. Our towels were stained and look like rags. I didn’t get help right away ,we keptthe bell for service kept ringing since no one was there. They never came.There was only 1 person working?
The person in duty was very busy with other duties. He seemed like he was alone.After a while he was able to change our room since the 1st room given to us with very unclean. There were crumbs all over the carpet, which out pet almost got to and HAiR all over both bed comforters.
Stayed in July 2022
Reviewed: July 12, 2022
Bernardo
United States of AmericaBreakfast was better before
I had stayed 3 to 4 times a year before breakfast was better before.
Stayed in July 2022
Reviewed: July 6, 2022
Norma
United States of Americaa little rundown but great for the price.
clean, friendly staff, and centrally located to shops and restaurants.
Stayed in July 2022
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