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Reviews of Inn at Arbor Ridge Hotel and Conference Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17 Route 376 and Route 52, Hopewell Junction, NY 12533, United States of America

#1 of 1 hotels in Hopewell Junction

Guests' Choice

Review Score

Based on 84 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.2

  • Location

    7.2

  • Facilities

    5.2

  • Staff

    7.5

  • Value for money

    6.2

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 27, 2023

    6.0
    Decent basic stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are dated. It looks like they tried to update the furniture a little, but the carpets were old and damp. Bathroom was really old, but clean.

    The location and the price were good

    Stayed in October 2023

  • Reviewed: October 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Hotels have really gone expensive nowadays. For the price, it was not great value. It was moderately clean - there were some stains and the shower didn't seem super clean. The bed was moderately comfortable. Didn't really want to touch anything to be honest. And it was almost $200 for the night! What exactly does that pay for?

    It was fine for a place to rest your head. The parking was free and abundant. The staff was friendly. The room was a nice size.

    Stayed in September 2023

  • Reviewed: July 30, 2023

    5.0
    Ok for the location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The property is in need of repairs. The roof is leaking in the rooms I saw…some of the floors were buckled. Oddly enough the room was VERY clean the beds well made…linens spotless. If they made repairs it could be a decent place. The staff was VERY friendly nice and helpful

    The location to the event

    Stayed in July 2023

  • Reviewed: June 7, 2023

    5.0
    Good value, close to town if just passing thru or need something in a pinch.
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    outdated, mold on the ceiling, shower head in desperate need of change and shower a little moldy. The beds were not comfortable, but there were enough fluffy pillows to help with that issue

    close to town, good value, liked wood floors, liked that we had a full table with chairs to eat and a refrigerator and microwave.

    Stayed in June 2023

  • Reviewed: October 18, 2022

    5.0
    Poor facility.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Not clean. Things broken.

    Not a place I would recommend.

    Stayed in October 2022

  • Reviewed: September 23, 2022

    6.0
    This is a clean facility that is a good bargain if you aren’t too picky about surroundings.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Blinds were broken. Rugs in hallway stained.

    The room was very clean. There was plenty of parking.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It needs to be updated as well as cleaned better. The ceiling looked like it had poop thrown at it. The lamp was missing a bulb. The bathroom was the cleanest part. The bed is uncomfortable

    Stayed in September 2022

  • Reviewed: August 28, 2022

    6.0
    very average
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    needs upgrade , paint , shower

    location

    Stayed in August 2022

  • Reviewed: August 18, 2022

    6.0
    beautiful will go back again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    couldn’t always unlock my room door no ice machine didn’t see no breakfast

    friendly n clean

    Stayed in August 2022

  • Reviewed: August 3, 2022

    5.0
    Kinda shabby ie towels comforter carpet needs update
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Shade broken on window couldn’t block parking lot lights

    Stayed in July 2022

  • Reviewed: July 10, 2022

    5.0
    In and out.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Ice machine broken.

    I did not eat here. Location was fine.

    Stayed in July 2022

  • Reviewed: September 21, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    very dated, but sound. but for non-chain lodging its to be expected

    very basic accommodations, the staff is helpful and close to highways. a good choice if your looking for a place to get a night's sleep.

    Stayed in September 2021

  • Reviewed: September 18, 2021

    4.0
    Wouldn’t stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Hall smelled of weed, blinds broken on window and people loud and out in lot all hours of night, desk guy insulting on political views

    Nothing

    Stayed in August 2021

  • Reviewed: July 19, 2021

    5.0
    I would pay more to feel safer and have some room amenities.
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Leak marks all over the ceiling. Missing half the slats on the blinds. No extra security locks on the doors. People walking around the hallways listening against the doors.

    The desk manager was very nice and there was free coffee in the morning. The location was convenient for our needs.

    Stayed in July 2021

  • Reviewed: July 8, 2021

    5.0
    Was not enjoyable
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness and accommodation

    No breakfast service and location was out of the way from everything.

    Stayed in July 2021

  • Reviewed: June 19, 2021

    4.0
    Very dissatisfied with the Inn. I’ve stayed here before and never had an experience like that.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The toliet was over flowing, front desk couldn’t find a plunger, had to clean up with towels. The paint was chipped throughout the room. Musty smell.

    Proximity to venue I was attending

    Stayed in May 2021

  • Reviewed: June 10, 2021

    6.0
    Okay, but for the price I expected better.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet had an issue, low water and gurgling. Brown dirty water came up out of the shower drain. Hotel smelled strongly of cigarette smoke. Room door had no eye peephole or extra security latch for safety.

    The bed was comfortable, wi-fi worked well.

    Stayed in June 2021

  • Reviewed: May 31, 2021

    6.0
    Good. Would probably stay there again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were so hard I couldn't sleep! Plus the pics showed bathtubs but we only had a shower. Our old bones needed a long hot soak after a day of flea marketing. The girl who checked us in was very friendly but after that, the rest of the staff wasn't very friendly. We checked out a day early because of bad weather problems we had back at home, and they said to contact Booking.com and Booking.com told us to contact them!!

    Very Close proximity to Stormville Flea Market. Very clean room!

    Stayed in May 2021

  • Reviewed: October 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Fix damaged floor and shower

    Quaint but older, was very clean

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    I couldn’t be happier with the location.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The ceiling was extremely stained and my husband and I debated what could have been the cause. The facility was not nearly as modern or nicely furnished as the online picture’s suggested. Had I known the shower was a molded plastic walk-in unit will an inadequate curtain that caused the bathroom to flood I might not have chosen this place. The beds are a single mattress on a low platform and not very firm or easy to get up from.

    The property was very close to an event we were to attend that weekend and the price was reasonable. The staff was very friendly and accommodating.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    3.0
    We will not stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The ceiling was stained, there was an odor (perhaps clorox for cleaning, had to open window to air out) Needed upkeep, painting, bathroom was unsatisfactory. Shower stall had curtain that did not keep water from coming out onto the floor, not enough supplies such as soap, etc., Had to put toilet tissue on roll when I got there. Marks on wall where something was removed. Bed was hard, just not happy but it was sufficient as we needed a place to sleep.

    The staff were pleasant

    Stayed in October 2023

  • Reviewed: September 30, 2023

    3.0
    Check the windows and don’t accept “we’re fully booked” if you feel unsafe.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The first room they put me in was on the ground floor and had a window with a completely broken frame that wouldn’t latch. At first they said there was no other room and I’d just have to deal with it unless they could get maintenance there at night. I said I would be finding somewhere else to stay. After talking to someone else, they were able to put me in a room on the second floor that also at first appeared to have a window that wouldn’t latch. I was able to mess with that one for awhile and it at least had an intact frame and I finally got it to latch. The water tasted like salt water and in the morning I noticed a sign that mentioned they hadn’t passed the safe drinking water limits months before and that you should be drinking only from their filtered water machine (which also ended up tasting like salt water and I bought bottled water from the store for the remainder of the trip). At no point checking in was the water problem mentioned. The ceiling in the room had a bunch of water stains, cracks, and holes in the plaster and in general appeared to need a lot of attention and to be actually maintained. I only stayed here due to the location in relation to where I was spending most time for the trip and will be finding other accommodations if I return. I was traveling with someone else in another room and their stay was as questionable as mine. Is it the cheapest option? Yes. Do they know this and think it gives them an excuse to provide questionably safe accommodations? Also yes.

    Stayed in September 2023

  • Reviewed: July 21, 2023

    7.0
    OVERALL IT WAS SUFFICE FOR THE PRICE.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    THE BEDS, THE MATTRESSES FEEL OLD.

    THE LOCATION AND HOSPITALITY

    Stayed in June 2023

  • Reviewed: June 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Too much cigarettes order in the room

    Quite

    Stayed in June 2023

Showing 1 - 25

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