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  5. Reviews of Hyatt Place Columbia/Downtown/The Vista

Reviews of Hyatt Place Columbia/Downtown/The Vista This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

819 Gervais Street, Columbia, SC 29201, United States of America

#25 of 108 hotels in Columbia

Guests' Choice

Review Score

Based on 286 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pay for Parking

    Stayed in May 2024

  • Reviewed: May 16, 2024

    7.0
    It was nice but a little pricey
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The property is nice

    I loved the location, but not the fact that parking was not included and the fact that the soap was opened. I thought that the soap had been used because it was opened.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    8.0
    Great stay, great staff, inconsiderate guest
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The room was nice but there were several guys in the room next door that were extremely loud. They were yelling and it sounded like there was a wrestling match going on as things kept sounding like they were slamming against the wall and the floor. Rooms were advertised as sound proof.

    Great location and a small, comfortable environment. The room was a lot bigger than expected. Bed was super comfortable and I loved the separate seating area. Bathroom was also a great size.

    Stayed in May 2024

  • Reviewed: April 11, 2024

    8.0
    Good place to host a wedding party
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was a little untidy when we checked in. Toilet paper was unraveled and the tissues were wet.

    Location

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 1 night

    Key cards would not work frequently.

    Breakfast was great!

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool wasn’t heated which took away from the experience.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Good experience. Would stay again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    N/A

    Variety of foods at breakfast.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    a few lights not working, and hair in bed and towel

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pay for parking

    Location

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    So so
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The people who worked in the kitchen, and outside the chairs and tables were told to eat breakfast before I ran out before the guest ate that was unpleasant to hear

    Did not like breakfast

    Stayed in January 2024

  • Reviewed: January 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom "door" was almost impossible to open and close, and the light fixture over the couch is damaged.

    The location, and the hotel overall is great

    Stayed in January 2024

  • Reviewed: January 10, 2024

    7.0
    Good
    • Business trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Staying here on a Saturday night, this location was very loud. At least where our room may have been facing. You were able to hear everything that was going on outside the room on the street. I am familiar with this with hotels in a city, but this was beyond normal. Things didn't go quiet until around 2AM.

    This hotel was very clean with friendly staff. They also had nice accommodations for breakfast and our room was very nice.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Nice and comfy.
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    An elevator on both sides of the hotel.

    Nice room. Great view. Breakfast in South Carolina with no grits? Unheard of! lol

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Wonderful property, but ridiculous price.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    I love the property and all it entails but the price gouging during football season is ridiculous.

    Hyatt rarely disappoints. The staff was absolutely fabulous and extremely friendly and professional.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Overall, it was good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately the restaurant was not working so limited selection of food.

    Convenient and location was great.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed and Accessible Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Access to the parking and fee for parking.

    Location

    Stayed in November 2023

  • Reviewed: November 1, 2023

    9.0
    What is 58 Very disappointing.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I was very disappointing. I was locked out my room and could not go enjoy my family because if I came out I will be locked out and I have to go through the same process to get back in wait 20 to 30 minutes before the guy can come up and pick pick a lock. They promised to give me a refund, credit , and I never received it.

    Breakfast was good at making it now

    Stayed in October 2023

  • Reviewed: November 1, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Good locale, just paper thin walls. The college kids next door opened the connecting room door for some reason (my guess is they were drunk) and partied until about 3 a.m. So, if you're looking for a nice relaxing 'staycation' hotel. This wouldn't be the hotel for you.

    The location is nice. Breakfast buffet was decent.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Noise - noise from upstairs room

    Stayed in October 2023

  • Reviewed: October 27, 2023

    9.0
    Peaceful pleasant stay
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was OK

    Location & the staff was friendly

    Stayed in September 2023

  • Reviewed: October 3, 2023

    9.0
    I will stay there again.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights

    Breakfast was chaotic. By the time I arrived things were picked over and the serving area was a mess. The time I did try some of the hot food, I discovered that it was not hot. Waffles, biscuits were just barely beyond cold. Great coffee though.

    Convenient Location. Loved having the ability to park my own car and get to it when I wanted, even if you had to pay for parking. I loved the bar option and outdoor space to sit.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bedding had not been changed smelled bad and the slightly dirty floor smelled of dog 🐕 urine

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    OK For a Quick Getaway
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The air conditioner in our room was noisy. When it turned off, it was quiet... and hot! When it turned back on, it was cool but loud. The facility needs good maintenance. The elevator (1/2) broke while we were there. The bed wasn't as comfortable as expected.

    The breakfast was great! Different from the normal continental breakfast offers. We were well-pleased both mornings. The location was excellent. We were able to walk to the Soda City Market Saturday morning.

    Stayed in August 2023

  • Reviewed: July 5, 2023

    8.0
    Great location, nice hotel and worth the money. We stayed for 3 days and were completely satisfied.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Sofa Bed
    • Stayed 3 nights

    Outside staff could have been nicer. Lawn care workers were grumpy and not very friendly to guests.

    The front desk staff was very friendly and accommodating. The hotel was very nice and clean. Conveniently located close to restaurants that we could walk to. Parking was convenient. The pool was nice and the rooms were quiet. Complimentary breakfast was good with lots of different options and the breakfast staff were cheerful and friendly.

    Stayed in July 2023

Showing 1 - 25

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