There was very little parking. Parking spots are on the smaller side for a larger truck. Had to wait a while to park inside.

I liked that it was well lit. As soon as you walk in it is bright and looks clean. Even the parking area looked clean.

Stayed in May 2024

Not really anything. When we come back to this area we want to stay there <3 !

It was a newer hotel, super clean and the room was spacious. The bed was very comfortable and was perfect for our partial disability needs. The staff were very helpful and kind and yet maintained a caring professionalism. The house keepers were very attentive to our needs . The grounds crew showed a pride in their hotel with excellent maintenance. The breakfasts were very good and the food selection was tops! The location was perfect. We were within driving distance of Simi Valley, San Pedro and parts south. We loved coming back each day to our home away from home!!

Stayed in May 2024

There is no door holder for the room. Luckily there were 2 of us. So one of us could hold the door while the other brings out the luggages.

The service is excellent, the room is very clean, location is good too.

Stayed in May 2024

No hot water when i showered besides that everything was great.

Stayed in March 2024

The walls were not as soundproof as I would prefer. Other rooms conversations could be heard.

The entire facility was clean

Stayed in April 2024

Great location, very clean, comfortable beds with good breakfast and coffee! I definitely recommend! I plan to stay again in the future!

Stayed in April 2024

Breakfast was not good and didn't have enough for the guests. Walls are too thin and we could hear other guests in their rooms. Also didn't like that we were charged for parking at the premises.

Clean beds were comfortable.

Stayed in December 2023

Would love some vegetables in breakfast.

Great location, very clean, comfortable, very nice size room, very curtious staff, convinient psrking for cars. Breakfast was o.k. but I would have liked some vegetables like tomato and cucomber, and copucino would have been nice. But alltogether very much enjoyed my stay.

Stayed in October 2023

Poor water pressure from the shower, no bath tub; we couldnt connect to the wifi; slow elevator

Big room, comfy beds, microwave and fridge, Dove soap products, free parking, good free breakfast

Stayed in November 2023

Very clean and friendly people

Stayed in October 2023

I loved it!

Clean, friendly, free breakfast, brand new, highly recommend !!!

Stayed in October 2023

All was great, from breakfast, to room, to staff.

Stayed in September 2023

Had booked thru booking. Com. When checked in said we hadn’t paid but we had. There was a decrepentcy in taxes (less than 2 dollars) said in lobby over 45 minutes on phone trying to get corrected. Finally said ok but needed to put card down for damages, did and they charged it for tax correction, never use booking. Com on Holiday Inn again.

There wasn’t much breakfast, everything was empty even the regular coffee

Stayed in September 2023

Nothing!

Brand new. Spotless, well appointed and friendly, helpful staff

Stayed in August 2023

They only have scrambled eggs and cheese omelette. That’s it. Bacon, sausage and pancake were out as early as 8am.

The entire hotel is good

Stayed in August 2023

The pool is yet to be commissioned. Few others parts required adjustments. The street can be noisy in the night.

New hotel. Breakfast is acceptable Friendly and responsive staff.

Stayed in July 2023

There is no water (bottles) provided to rooms. We have to buy them. Very good size rooms and toilets. As it is very new hotel they didn't have approvals to open the swming pool to guests.

Breakfast was as expected. But replenishment was bit slow. Could do with more toaster on busy days.

Stayed in July 2023

It got really dirty really fast. They didn’t seem to keep up with mopping floors and keeping it clean. Sloppy. The first morning I was there if there was no coffee and no hot breakfast left at 7 AM!

Newness

Stayed in July 2023

the door was not aligned correctly. when looking at the door from the inside, toward the bottom there was a 1/2 inch or so separation., top of door was tight.

Stayed in July 2023

We were aware that the hotel was new, but were not warned prior to arriving that they were still in the "soft opening" phase. The staff were very honest and upfront about this when we arrived. We feel that corporate or someone from customer service should have contacted us prior to our arrival about this, or at least mentioned this in the advertisement. There was no hot breakfast like advertised during our stay, but we were told it would be available soon. We had a one-year-old with multiple food allergies and we were looking forward to the hot breakfast where she could eat some items, such as bacon and other meats. The pool was not yet up and running (which was not a huge deal). Not all of the floors were available yet. In our room, most of top electric sockets did not work, but the bottom ones did. There was no Wi-Fi available in our rooms. The TVs were a little confusing to use. The motion-sensor bathroom lights would automatically turn off even when someone was inside. There are no bathtubs, so it was a little difficult to give our children a bath. PLEASE NOTE: None of the cons listed above are the staff's fault. They were nothing but accommodating and kind to our large family. We would love to return when all the amenities are available and the hotel is fully operational.

The staff were very friendly, responsive, and honest. The rooms were comfortable, especially the beds. Full-size toiletries were included (hand wash, body lotion, shampoo, conditioner, body wash). You can also request free travel-size toiletries if you forgot them at home or run out. Free parking. Continental breakfast was good. The rooms our family booked were not available on the same floor upon arrival, but the staff provided a solution that ended up with us having a free extra room. Each room has a microwave, Keurig coffee maker, and mini-fridge. The double-layer shades in the rooms were a nice touch and provided privacy. Contemporary design, but still very warm and cozy. The front desk provided us a better route home when we checked out. It worked great for our drive!

Stayed in July 2023

I want my money back

I didn’t sleep because they gave me only one bed and I don’t wanna sleep with my friend was horrible

Stayed in May 2024

The beverage station was not refilled, and certain ancillary items were only provided when requested such as cream cheese for bagels

Breakfast had appropriate choice of items

Stayed in July 2023

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in May 2024