2491 Wonder Drive, Kannapolis, NC 28083, United States of America
#1 of 7 hotels in Kannapolis
Guests' ChoiceBased on 159 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 21, 2024
Ingram
United States of AmericaIt was being remodeled-but it did not affect the cleanliness or function. I wish there Were two elevators.
The hotel was located to lots of restaurants and shopping, clean and accommodating. We received EXCELLENT service from Angelica, one of the front desk staff. And great service from others also.
Stayed in March 2024
Reviewed: March 7, 2024
Ashley
United States of AmericaThe pool heater was out so it was cold!
Nice staff, clean and cozy! The included breakfast was nice!
Stayed in March 2024
Reviewed: November 27, 2023
Hopkins
United States of AmericaMy bed was broken, my tub faucet leaked and all of my lights did not work properly.
Location and friendliness of staff
Stayed in November 2023
Reviewed: November 13, 2023
Eddie
United States of AmericaSomeone had a dog and it kept me up most of the night
Stayed in November 2023
Reviewed: November 6, 2023
Harder
United States of AmericaBreakfast was not good.
Location
Stayed in November 2023
Reviewed: October 15, 2023
Patricia
United States of AmericaIt was ok. Could use a remodel. Tub was slick and the faucet in the tub dripped all night.
Staff was friendly
Stayed in October 2023
Reviewed: October 13, 2023
Carolyn
United States of AmericaBreakfast oranges were rotten. I was in the room across from the exit door, could hear people going out all thru the night. I was charged the regular fee for my Service Support Dog, (even when I was asked) and did show my documents). I booked thru bookings.com, but I was charged more than was quoted when I booked the room. They wouldn't/didn't give military or senior discounts, because I did'nt book directly thru the hotel.
Breakfast was ok. Location was good, next to the mall and Sams/Walmart. Staff gave me a room on the first floor near the exit for easy ecits for my support animal.
Stayed in October 2023
Reviewed: July 13, 2023
Stephanie
United States of AmericaStrange location. Confusing road configuration...nothing you can help.
Easy checkin. Staff was good.
Stayed in July 2023
Reviewed: July 6, 2023
Brenda
United States of AmericaFor me toilets need to be taller I have bad knees. Elevator was to slow .
Clean. Comfortable bed. Great customer service friendly people.
Stayed in July 2023
Reviewed: June 29, 2023
Michael
United States of AmericaLonger breakfast hours
Over at 9:30
Stayed in June 2023
Reviewed: June 17, 2023
Nicole
United States of Americano complaints
perfectly fine, expected holiday inn experience
Stayed in May 2023
Reviewed: June 12, 2023
Stacey
United States of AmericaRoom needs some updating on ceiling. We had a top floor room; looks like it had a ceiling leak some time ago and needs patching. Other than that, hotel was very nice and very friendly staff.
Breakfast was very good and staff friendly. Hotel was clean and tidy.
Stayed in June 2023
Reviewed: May 28, 2023
Tara
United States of Americathe staff
the bed and sheets were very comfortable
Stayed in May 2023
Reviewed: May 3, 2023
Belcher
United States of AmericaI didn't like that the pool and fitness room were closed for remodeling. I wouldn't have stayed there if I had known. I didn't like the light in the shower hanging down, the toilet not working , the missing stopper in the sink. Finally. I didn't like the front desk girl forgetting to code the keys.
I liked the beds and the room size. I liked the clean bathroom. I loved North Carolinas shrimp & grits. the escape rooms & the antique shops. All said and done, we had a great time!
Stayed in May 2023
Reviewed: March 31, 2023
Tracy
United States of AmericaHonestly I didn't find anything wrong. Our stay was great. We had a nice getaway.
Room was clean, bed was comfortable, bathroom was clean and updated. Brand named (dove) shampoo/conditioner/soap/lotion provided for your stay. Friendly staff. Good location to food and stores, we were able to walk to stores and to dinner.
Stayed in February 2023
Reviewed: March 16, 2023
Robin
United States of AmericaWi-Fi printer issues
clean
Stayed in March 2023
Reviewed: February 27, 2023
Hardin
United States of AmericaPool was closed and that was not disclosed at booking. My daughter was disappointed and that was upsetting! Eggs were not refilled in the time frame we had for breakfast. Also disappointing.
Clean, friendly staff, comfortable. Great location
Stayed in February 2023
Reviewed: January 26, 2023
Craig
United States of AmericaMinimal parking.
Location near many restaurants and right off the Interstate.
Stayed in December 2022
Reviewed: January 25, 2023
Silvio
United States of Americawater temperature was cold for 2 out of 3 of the showers I took during the stay
location and staff were fantastic
Stayed in December 2022
Reviewed: January 16, 2023
Gautham
United States of AmericaThe business center did not have a functioning printer and the staff refused to print out a copy of my receipt for my expense report. I expected better amenities and customer service for traveler's who are on business.
I enjoyed my stay here. The breakfast was of great quality, and the hotel was very clean. The location of the hotel was wonderful, with easy access to the highways and had many restaurants and stores nearby.
Stayed in November 2022
Reviewed: November 22, 2022
Gary
United States of Americawe were placed in a room next to the elevator shaft but worse than that, we were in a room on the backside of the hotel next to the interstate. we heard trucks going down the Highway all night.
breakfast was pretty good
Stayed in November 2022
Reviewed: September 4, 2022
Amber
United States of AmericaBreakfast was pretty mediocre. The pancake machine only seemed to work sporadically and the English muffins were either very stale or very freezer burned. Eggs and breakfast meats were okay
It was a very pleasant stay. Clean and very quiet rooms. Friendly staff.
Stayed in September 2022
Reviewed: August 26, 2022
Elizabeth
United States of AmericaNo negative comments.
I liked the location, the room was clean, quiet, and the staff was friendly. The breakfast was OK.
Stayed in August 2022
Reviewed: August 1, 2022
Sizemore
United States of AmericaThe only bad thing was the pool area , it's in kinda rough shape .
Everything was on point , lady at front desk was awesome and super helpful. Breakfast was great !
Stayed in July 2022
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