3853 Research Park Drive, Ann Arbor, 48108, United States of America
#11 of 35 hotels in Ann Arbor
Guests' ChoiceBased on 280 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.7
Staff
9.0
Value for money
8.4
Free Wifi
9.0
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End of dialog contentReviewed: May 31, 2024
Angel
United States of AmericaA small thing that would make it even better is installing a water bottle refill station so I don’t have to use the water fountain
Strong coffee, it was clean, the sheets were exceptionally soft
Stayed in May 2024
Reviewed: May 12, 2024
Michele
United States of AmericaN/A
Perfect
Stayed in May 2024
Reviewed: May 7, 2024
Dana
United States of AmericaDon’t love being near lobby or elevator
Exactly what we expected. Clean, comfortable,
Stayed in May 2024
Reviewed: May 5, 2024
Deborah
United States of AmericaI was disappointed the kitchen did not open in time and So i had to pass on what i wanted and just get a juice
Nice staff
Stayed in April 2024
Reviewed: April 22, 2024
Joni
United States of AmericaPlease provide breakfast or at least a take along bag for early travelers. I’ve had this done at other hotels. Tough to find healthy food early in the morning.
Didn’t eat breakfast as it was not early enough before the race at U of M. Not sure why breakfast is not same time on weekends. Room was very clean and spacious. My grandson enjoyed the pool.
Stayed in April 2024
Reviewed: March 24, 2024
Breeana
United States of AmericaGary the night attendant was the best concierge I have ever had at a hotel
Stayed in March 2024
Reviewed: March 8, 2024
Jane
United States of AmericaBreakfast was just what we needed and the coffee was great.
Stayed in March 2024
Reviewed: February 26, 2024
Jenny
United States of AmericaRoom was spacious and clean. Beds were comfortable.
Stayed in February 2024
Reviewed: February 26, 2024
Kyre
United States of AmericaCrazy kids in the pool
The rooms
Stayed in February 2024
Reviewed: February 22, 2024
Frederick
United States of AmericaNothing
Staff
Stayed in February 2024
Reviewed: February 19, 2024
Anthony
United States of AmericaThe beds were comfortable, and the room was spacious
Stayed in February 2024
Reviewed: February 3, 2024
Darlene
United States of AmericaAdvertise queen size beds and they are just full size. Pool was very cool.
Super friendly
Stayed in February 2024
Reviewed: January 16, 2024
Jason
United States of AmericaWould like a table that can be used easier between guests on the couch. We like to play cards and reaching over to the coffee table got tough after a while
Easy to get to, nice hotel. Liked the large non tub showers. Like the couch.
Stayed in January 2024
Reviewed: December 23, 2023
Natasha
ColombiaGreat service
Stayed in December 2023
Reviewed: December 16, 2023
Neail
United States of AmericaHotel staff was absolutely amazing. We could be a hand full
Front desk let my toddler pick something out the store. Awsome service
Stayed in November 2023
Reviewed: November 27, 2023
Michael
United States of AmericaNothing.Everything was great
Facility was friendly,helpful,clean,comfortable,and safe during my stay.Breakfast spread was very good as well.
Stayed in November 2023
Reviewed: November 25, 2023
Laura
United States of AmericaMy partner and I needed a place to spend the night after our nearby apartment spouted a gas leak. We've stayed before, and had a great experience then, but it was really well needed after the events of the day. Staff was very friendly, and genuine. Rooms were very, very clean. Had a great sleep.
Stayed in November 2023
Reviewed: November 24, 2023
April
United States of AmericaNo comments
The staff was nice and approachable, the hotel and rooms are very clean and the breakfast bar was not ur typical breakfast it was really good we will definetly stay here again. Thanks to your house keepers who cleaned our room. And they did receive a 20.00 Tim thanks Ann arbour
Stayed in October 2023
Reviewed: October 5, 2023
Tilman
United States of AmericaNo comment
Good location
Stayed in September 2023
Reviewed: September 25, 2023
Jackie
United States of AmericaThe front desk service was less than welcoming upon checking in. A young man welcomed me and told me to come to his desk to check me in. Soon after, a client who he seemed to recognize came in behind me. He asked me if I was a rewards member snd when I said I wasn't, he looked less friendly and told me I had to check in at the other desk. The young lady there took my name and couldn't find my reservation. She then seemed to go out of her way to insist that I was at the wrong hotel, even though I assured her I was booked and paid weeks before. I kept telling her details about the reservation and she seemed sure that I was not at the right place. She then suddenly found my reservation "in a different place". Then I was given a room on the first floor right next to the side entrance where car headlights shine into my room. I normally would have asked for a different room, but I just wanted to get checked in at that point. (It was early, so there would have been lots of rooms still available). After that, everything went fine and the rest of the staff were polite.
The room was clean and the bed was comfortable. The shower was nice. The breakfast had lots of choices and the staff who served breakfast were extremely friendly.
Stayed in September 2023
Reviewed: September 24, 2023
Jason
United States of AmericaNothing really. It was a nice stay
Everything was very nice. Very clean and comfortable. Room had good soap, shampoo and lotions. Staff was friendly and helpful.
Stayed in September 2023
Reviewed: September 20, 2023
Andrea
United States of AmericaFront desk very helpful. Room comfortable and clean
Stayed in August 2023
Reviewed: September 17, 2023
Monica
GermanyPlastic plates and utensils
The personnel and service
Stayed in September 2023
Reviewed: September 3, 2023
Megan
United States of AmericaThe price for one night was ridiculous.
The property was clean and the bed was so comfy!
Stayed in September 2023
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