2435 Elms Center Road, North Charleston, Charleston, SC 29406, United States of America
#20 of 149 hotels in Charleston
Guests' ChoiceBased on 260 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.2
Staff
9.4
Value for money
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 9, 2024
Diana
United KingdomMuch as expected for a Holiday Inn Express. Good value for money.
Stayed in May 2024
Reviewed: June 5, 2024
Shaquala
United States of AmericaThere was an issue that occurred with the room booked but the front desk agent assisted me to the best of his ability and was very kind while doing so.
I like that the hotel was located near multiple food locations and a mall.
Stayed in June 2024
Reviewed: June 4, 2024
Mary
United States of AmericaRoom decor rather dull and bland. Dark gray colors. No interesting art on walls. The room smelled clean, but clean like a freshener scent had been sprayed. Booking.com turned out to be unreliable, unhelpful, hung up on me when I tried to find out why your hotel had no reservation for me. After almost 2 hours on the phone talking with many people, it was finally discovered Booking.com had misspelled my last name - after I had repeated it at least three times. I would advise IHG to cease having a business relationship with Booking.com. Very unpleasant experience. I thought I was booking directly with IHG to begin with. Will have to be more careful with future bookings.
The breakfast selection and quality was a very positive surprise. Ready-made omelettes, just the right size. Plenty of options. Fresh oatmeal. Good coffee. Chobani and another choice of yogurts. Thank you. Nice Keurig machine. The check-in person was personable. The late night person was great - didn't get his name. The early morning checkout lady was extremely pleasant. It seems rare these days to have such lovely people providing service with a smile.
Stayed in June 2024
Reviewed: June 2, 2024
Goodwin
United States of AmericaOutdoor pool could’ve been a little cleaner but it was refreshing after a hot day!
Super location to family in Hanahan and Goose Creek. Comfy rooms, welcoming and pleasant staff.
Stayed in May 2024
Reviewed: April 15, 2024
Zoraida
United States of America30 minutes to downtown Charleston. 45 minutes to Folly Beach
Stayed in April 2024
Reviewed: April 14, 2024
Patsy
United States of AmericaNo complaints!
The location was convenient. The staff members were outstanding and friendly.
Stayed in April 2024
Reviewed: April 11, 2024
Nora
United States of AmericaKeep up the good work
Front Desk given me very Good customer services
Stayed in April 2024
Reviewed: March 28, 2024
Kyrylo
United States of AmericaThe rooms were a bit dated.
The location was convenient, the room was clean, the staff was nice.
Stayed in March 2024
Reviewed: February 17, 2024
Christina
United States of AmericaShould upgrade the pancake maker
The property was clean! Breakfast was good and the general manager Tommy I believe his name was, was very nice and welcoming
Stayed in February 2024
Reviewed: February 9, 2024
Eden
IsraelIt was a bit too expensive
It's a nice place
Stayed in February 2024
Reviewed: November 27, 2023
Cammie
United States of AmericaWas very surprised of the $200 deposit. Which was not mention, during time of making reservations. Someone had a dog 2 doors down. That bark constantly. Their room was in the center of others. They should been moved to room from others. I Love dogs it should been more comfortable 😊
Staff very nice and helpful. Facilities were clean Nice quiet location.
Stayed in November 2023
Reviewed: October 30, 2023
Bruce
United States of Americabreakfast was great and everyone there was very nice
Stayed in October 2023
Reviewed: October 25, 2023
Robert
ChinaBreakfast good. Liked having fresh fruit. Location was good. Easy to and from airport.
Stayed in October 2023
Reviewed: October 1, 2023
Shyanna
United States of AmericaNo complaints
Very nice property and very clean
Stayed in September 2023
Reviewed: August 30, 2023
Brenda
United States of AmericaNice and clean , employees was nice and friendly. Breakfast was awesome
Stayed in August 2023
Reviewed: July 23, 2023
Aviah
United States of AmericaNothing
The location of this hotel is great! Just what we were looking for. Close to everything, yet far enough to enjoy my peace and quiet! Breakfast was amazingly excellent!!
Stayed in July 2023
Reviewed: July 14, 2023
David
United States of AmericaNeed more Handicapped parking.
Price, hospital, cleanness, nice breakfast
Stayed in July 2023
Reviewed: June 28, 2023
Jose
United States of Americatv channel selection.
hot breakfast is always a plus. clean room.
Stayed in June 2023
Reviewed: May 30, 2023
Timothy
United States of AmericaEverything was clean and the staff was nice. They provide dove products which was a nice touch.
Stayed in May 2023
Reviewed: May 29, 2023
Damieana
United States of AmericaThe second elevator was out of order.
The property was in a great location. We were traveling for a wedding and the location was 10 minutes away from the wedding location and 10-20 minutes from all shops and stores. Many of the days were rainy while we were visiting and there was a Chuck E. Cheese not too far from this location.
Stayed in May 2023
Reviewed: May 28, 2023
Hipdonk
United States of AmericaCLEAN...
Stayed in May 2023
Reviewed: May 27, 2023
David
United States of AmericaN/A
Location, clean, safe, welcoming, good breakfast
Stayed in May 2023
Reviewed: May 26, 2023
Lourdes
United States of AmericaThere was nothing that I disliked about my stay.
The room was very large (I calculate that the combo of room+bathroom = 15ftx30ft), the breakfasts were very, very good), the AC was not the sort that makes a loud noise that wakes you up... instead, it provided a reasonably quiet, steady stream of cool air. The room was over all comfortable and the staff was friendly and helpful.
Stayed in May 2023
Reviewed: May 22, 2023
Analie
United States of AmericaIt is a little far from must-see places and great restaurants.
Considering everything, it is a good value. It is clean, the beds were comfortable, pillows were perfectly fluffy, shower with strong water pressure. Breakfast was good; I loved the pork sausages and gravy. The location is quiet.
Stayed in May 2023
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