300 Schermerhorn Street, Boerum Hill, Brooklyn, NY 11217, United States of America
#42 of 61 hotels in Brooklyn
Guests' ChoiceBased on 3382 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
8.4
Facilities
7.4
Staff
7.8
Value for money
7.2
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 17, 2024
Hassan
United States of Americabar closes early
area
Stayed in April 2024
Reviewed: May 17, 2024
Barry
United States of AmericaThe rooms got cleaned but every time there was an issue with the towels. We never did get a complete set. Once we got no towels at all and had to wait hours. There was one “ houseman” on duty. Poor guy! Whatever you’re paying the staff it’s not enough. The coffeemaker was pathetic. The coffee looked like dishwater. The hallways were dingy. The elevators were slow.
We were on the 14th floor and the view was great. The bed was very comfortable.
Stayed in May 2024
Reviewed: May 17, 2024
Dorsey
United States of AmericaElevators so slow
Stayed in May 2024
Reviewed: May 16, 2024
Tsebikova
United States of AmericaGood location and subway access. The room was clean and small. The bed was comfortable. Didn’t get deposit yet, but it’s ok.
Stayed in May 2024
Reviewed: May 16, 2024
Laronda
United States of AmericaRoom really small a lot noise at night in hallway
Very good location to Barclays center
Stayed in May 2024
Reviewed: May 13, 2024
Darnell
United States of AmericaTook me three hours to finally arrive at hotel. Called the staff to inform them what was going on and what street I was on and each time they could not guide me in. Lamp next to bed by the window bulb was hanging and did not work. Also, the bedside light was dangling from its socket and did not work. Room had microwave and coffee maker that were not located near a socket and had to use the socket above desk. Did not have an usb port to charge phone.
Cleanliness.
Stayed in May 2024
Reviewed: May 12, 2024
J
CanadaThe cleanliness of the rooms need improvement. You could spot areas that needed care - the skin of the chair was peeling, there were paint spots on the desk, coffee machine was not clean, shower tiles. Also hoped for more complimentary supplies like slippers and toothbrush.
Location was good, staff were helpful, and the bed was comfortable.
Stayed in May 2024
Reviewed: May 7, 2024
Julia
BrazilUnfortunately, I sent clothes our for laundry and they didn't return it on time so I had to leave without 2 blazers that I will be picking up next month in my next stay.
The staff was polite and kind.
Stayed in February 2024
Reviewed: May 3, 2024
Natasha
BrazilThere was no room service
Location
Stayed in April 2024
Reviewed: May 3, 2024
Isael
United States of AmericaDid not have breakfast parking guy was rude
Bed was ok and room
Stayed in May 2024
Reviewed: May 3, 2024
Fatima
United States of AmericaStaff
The staff was unfriendly and un accommodating. They were very robotic. We didn’t feel welcomed and the excuse was “oh there’s an influx of people here for the Nicki concert.” Which was our reason as well.
Stayed in May 2024
Reviewed: April 30, 2024
Kiefer
United KingdomThe lifts (elevators) take forever at times to get to the floor I was on.
Great location! Excellent subway access to get to most parts of New York
Stayed in April 2024
Reviewed: April 29, 2024
Louis
FranceSome lamps weren’t working. The description said “city view” but with newest building around, there isn’t any view even from highest floor
Close to multiple subway station to manhattan . A/C could be set at wished temperature or shutdown.
Stayed in April 2024
Reviewed: April 25, 2024
Aveli
EstoniaWe stayed 3 nights. First night was sketchy, a bit after we had checked in there was a knock on the door checking whether we are in. Then around 11.30 pm someone called to the room but did not speak. And around 5am someone tried to come in our room. Other nights were okay. The doors dont hold noise much, i.e you can hear other people going and leaving their room etc. Also weird that even though it is said that breakfast is included then you can only choose one item from the menu and you need to pay breakfast tip in addition.
Good location, near the metro stations. Room was clean and comftable.
Stayed in April 2024
Reviewed: April 25, 2024
Marquitta37
United States of AmericaThe view The night staff upon check-in was not pleasant Housekeeping never came to clean our room Long Elevator wait times Price of room
Convenient location Comfortable bed and pillows Small cozy room Love the dove products Convenient diner next door My Deposit was refunded immediately
Stayed in April 2024
Reviewed: April 23, 2024
Marvin
United States of America2 small elevators for 14 floors is not good. That was our biggest issue.
Hotel location was perfect. Close to subway stops and plenty of restaurants.
Stayed in April 2024
Reviewed: April 21, 2024
Susan
United States of AmericaGood location. Clean rooms. Comfortable beds.
Stayed in April 2024
Reviewed: April 21, 2024
Maaz
Saudi ArabiaAnother door open to the room , shower water floats to toilet area ,toothpaste and toothbrush not provided
Clean and neat housekeeping done daily
Stayed in April 2024
Reviewed: April 19, 2024
Dvora
United States of AmericaI almost fell in the shower because the surface is very slippery when it gets wet
The hotel is beautiful
Stayed in April 2024
Reviewed: April 17, 2024
Christoph
LuxembourgGreat location, many subway lines nearby. Friendly and helpful front desk staff. Very good value for NYC
Stayed in April 2024
Reviewed: April 16, 2024
Latifah
United States of AmericaHouse keeping
Stayed in April 2024
Reviewed: April 13, 2024
Steve
Sri LankaEvery hour a train went underneath the hotel, which was audible.
Pretty big room for the price and a comfortable bathroom. The hotel is located among a lot of places I wanted to visit. Walking distance of the Manhattan and Brooklyn Bridge and Barclay's Center. The bed was comfortable.
Stayed in March 2024
Reviewed: April 13, 2024
Pamela
United States of AmericaThe room was good but the soap in the shower wasn’t filled the iron was needed cleaning.
1 night stay no breakfast
Stayed in April 2024
Reviewed: April 7, 2024
Kizzy
United States of AmericaMy bathroom wasn’t really clean. The cleaning person didn’t clean my room well.
Receptionist change my room, she really didn’t have to and she did. So I was grateful for her doing that. I I’ll be returning in a few months.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content