300 Schermerhorn Street, Boerum Hill, Brooklyn, NY 11217, United States of America
#43 of 62 hotels in Brooklyn
Guests' ChoiceBased on 3373 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.4
Facilities
7.5
Staff
7.8
Value for money
7.2
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 12, 2024
Penelope
United States of AmericaStaff was attentive to my requests for extra towels for pool, extra coffee and creamer etc. Desk personnel was helpful. Good lighting around the bed. Other side of room could have had an additional light.
Stayed in June 2024
Reviewed: June 11, 2024
Ana
United States of AmericaBit of a wait for the elevators
Great value! Depending on the room, the views are incredible, the location is fabulous. The hotel is spotless, and actually, it’s quite beautiful inside. They have an atrium, an actual plant wall, a restaurant, and a comfortable lobby. Super easy to get anywhere in Manhattan or Brooklyn as it’s next to all the subway stops. Shout out to the staff and management who were professional, kind and look like they were happy at their jobs. My new go-to hotel anytime I’m in New York.
Stayed in June 2024
Reviewed: June 10, 2024
Mika
United KingdomThe swimming pool is very small and dark, looked very dingy and filthy.
Staff are all friendly and helpful Laundry was free to use Common waiting room / work space is spacious
Stayed in May 2024
Reviewed: June 9, 2024
Khaledhse
KuwaitNoisy banging rooms all the time by the hotel guests
Location
Stayed in June 2024
Reviewed: June 8, 2024
Adekemi
United States of AmericaHousekeeping came only one during entire stay. Front desk reception wasn't too good
Location is nice and assessible
Stayed in June 2024
Reviewed: June 6, 2024
Loraine
United States of AmericaWe was a couple but only had towels for one person. Night stand we missing at the side of the bed.
Stayed in June 2024
Reviewed: June 6, 2024
Mannheim09
United States of AmericaI noticed the window was left open when I first entered the room letting in a few flying insects. I strongly suspect I developed a rash from the bedsheets and covers, possible bed bugs. Not expected from such a highly reputable hotel and dimmed my outlook on staying at Holiday Inn in the future.
It was located in a very central and accessible area of BK.
Stayed in May 2024
Reviewed: June 6, 2024
Lucinda
St. MaartenRoom services missing floor mat and wash rags.
Location
Stayed in June 2024
Reviewed: June 5, 2024
Mark
United KingdomRoom was tired need revamp.
Great location. Number of restaurants and coffee shops.
Stayed in June 2024
Reviewed: June 3, 2024
Schlissel
IsraelQuite a few of the staff at the front desk were very alow
Location
Stayed in June 2024
Reviewed: May 29, 2024
Patty
United States of AmericaLike location. It was near my daughter apartment. Restaurant was ok. I thought it had buffet style breakfast. Room was kinda small but good enough for what I needed. Of course I had got a room that was near noisy people.. Didn't really sleep good while I was there. The girl that checked me in was not really professional. Didn't go over anything about the hotel . She never asked me about my aarp card. Charged my debit card. I wanted to use my credit card that gave me points for using it. My friend and I couldn't split the bill for she didn't seem to bother helping me with that. I didn't have a bad stay but not a good stay. It was just ok.
Stayed in May 2024
Reviewed: May 27, 2024
Bashaer
United Arab EmiratesThe breakfast is at a restaurant on the ground level at the hotel. We had the option to choose from specific part of the menu. The options was not that great and the quality is not either. The service at restaurant was bad and rude sometimes. Tips was added to the bill and I have to pay it weather I like it or not even though I didn't like their service. If I knew about this arrangement I would've booked the room without breakfast and had it at a restaurant of my choice since there was many with better menu and service in the neighborhood. The room had one the new coffee makers that uses special kind of coffee capsules. As a tea drinker, that was inconvenience. I would've prefer having a kettle or the old fashion coffee maker
The location is convenient, close to subway station, many options to eat out, and shopping. The room is clean and housekeeping was on every day basis. The staff at the front desk was helpful and responsive to our needs
Stayed in May 2024
Reviewed: May 26, 2024
Julie
United States of AmericaThe room was very small, with a stated capacity of 4. We were 2 adults and one small child. Otherwise, it would not have worked as we were struggling just to walk past one another to get ready each day (not large people). The bathroom door was 3 feet from the bed, facing the room. The beds were lacking support and old. The pool area was lacking seating. The mats placed around the pool were painful to step on with bare feet. The pool was cloudy.
The location was great. The staff was helpful and kind. They have a lifeguard in the pool area! There is a sauna and a steam room! The pool was warm and the hot tub was hot! There is free laundry on site!
Stayed in May 2024
Reviewed: May 23, 2024
Sherri
United States of AmericaThe elevators. Staff need their own.
Good Location.
Stayed in May 2024
Reviewed: May 22, 2024
Ronald
United States of AmericaThe light on table table did not work at times. Off and on.
Room, good. Bed, good Location, good.
Stayed in May 2024
Reviewed: May 22, 2024
Xiao
CanadaTheir breakfast arrangement with the restaurant downstairs is not ideal. We found the restaurant average. The carpet in the room looked dirty. The furnitures are dated with much wear and tear.
Staff were great. They let us have an early check-in without extra cost. They have also been attentive for our needs and requests throughout our stay. The washroom is cleaned and beds are made everyday and felt clean.
Stayed in May 2024
Reviewed: May 21, 2024
Warren
CanadaClean/ location/ nice staff- friendly helpful
Didn’t have it- a local bagel instead (on fly)….
Stayed in May 2024
Reviewed: May 20, 2024
Pesek
United States of Americaa/c did not work consistently, room very dark decor
Stayed in May 2024
Reviewed: May 20, 2024
Maximiliano
United States of AmericaThe room looks tired, carpets seems to be old, there was this smell as humidity... I was expecting more. The temperature was difficult to manage, and never really right. Felt cold the whole night.
The service, people was very kind.
Stayed in May 2024
Reviewed: May 17, 2024
Hassan
United States of Americabar closes early
area
Stayed in April 2024
Reviewed: May 17, 2024
Barry
United States of AmericaThe rooms got cleaned but every time there was an issue with the towels. We never did get a complete set. Once we got no towels at all and had to wait hours. There was one “ houseman” on duty. Poor guy! Whatever you’re paying the staff it’s not enough. The coffeemaker was pathetic. The coffee looked like dishwater. The hallways were dingy. The elevators were slow.
We were on the 14th floor and the view was great. The bed was very comfortable.
Stayed in May 2024
Reviewed: May 17, 2024
Dorsey
United States of AmericaElevators so slow
Stayed in May 2024
Reviewed: May 16, 2024
Tsebikova
United States of AmericaGood location and subway access. The room was clean and small. The bed was comfortable. Didn’t get deposit yet, but it’s ok.
Stayed in May 2024
Reviewed: May 16, 2024
Laronda
United States of AmericaRoom really small a lot noise at night in hallway
Very good location to Barclays center
Stayed in May 2024
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