2005 Kalia Road, Waikiki, Honolulu, HI 96815, United States of America
#88 of 304 hotels in Honolulu
Guests' ChoiceBased on 2553 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.9
Facilities
8.1
Staff
8.4
Value for money
6.9
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Amy
United States of AmericaThe maid service was not great. Came in to tables and counters not wiped down. Seems the bare minimum was done (beds made, trash out, and coffee replenished). Sofa bed was very uncomfortable and there were no blankets for it. Just sheets.
Check in, valet, and bell hops very friendly and helpful. Nice grounds. Good food on the grounds. Had a great stay.
Stayed in May 2024
Reviewed: May 28, 2024
James
United States of Americaair conditioning system in room, not able to adjust.
Locagion
Stayed in May 2024
Reviewed: May 27, 2024
John
United States of AmericaFood could’ve been a little bit better and more choices.
We were able to stay on the property our whole trip no need to leave.
Stayed in May 2024
Reviewed: May 23, 2024
Michael
United States of AmericaNothing.
Everything
Stayed in May 2024
Reviewed: May 21, 2024
Catherine
United States of AmericaBed super comfy. Chair and mini sofa very uncomfortable.
Close to everything including Hale Koa parking garage.
Stayed in May 2024
Reviewed: May 17, 2024
Roberto
United States of AmericaThe pool and the restaurants
That location
Stayed in May 2024
Reviewed: May 16, 2024
Kimberly
United States of AmericaCost was high for most things, including extremely ridiculous cost to rent a chair a cabana on the beach, no specials for hotel guests who also are charged a resort fee each day. But that doesn’t include any rentals. Not good!
Great location, lots to do, tho not enough staff to help
Stayed in May 2024
Reviewed: May 14, 2024
Gabriel
United States of AmericaWhen close they didn’t charge us at the beginning the total amount so end up taking way longer. Variety of food, etc.
Close to the beach, fireworks
Stayed in May 2024
Reviewed: May 8, 2024
Lawrence
United States of AmericaPeople everywhere and traffic is heavy all of the time .
Incredible views from the Rainbow Tower. Rooms were very nice.
Stayed in May 2024
Reviewed: May 5, 2024
Smela
New ZealandRoom size but they could have had a kettle in the room
We were interrupted in the room several times due to a water leak issue.
Stayed in May 2024
Reviewed: May 3, 2024
Lisandra
AustraliaHow dated the rooms and some facilities were
The location and the pools
Stayed in April 2024
Reviewed: April 29, 2024
Mai
United States of AmericaThere's no microwave.
Love that there's a lot to see and do there. The stores and restaurants were conveniently near. Stunning beach site and not as crowed in the late afternoon to evening as I thought it would be, which was great! Definitely would come back.
Stayed in April 2024
Reviewed: April 27, 2024
Vicky
United States of AmericaConvenient
Stayed in April 2024
Reviewed: April 27, 2024
Mary
United States of AmericaToo noisy with music at night, too crowded in general.
Location on beach
Stayed in April 2024
Reviewed: April 26, 2024
Phyllis
United States of AmericaDifficult to find things even with map
Location. Amenities
Stayed in April 2024
Reviewed: April 19, 2024
Aidan
United States of AmericaI was very disappointed with the fee for parking a vehicle at the hotel parking garage (DAILY RATE: $72.25 for SELF PARK or $82.72 for using valet parking). I preferred walking to a nearby public lot that charges $1/hour instead of the fees for parking at the hotel.
Location was excellent. The staff were so friendly and hospitable. We had amazing interactions each morning with the female housekeeper who was assigned to clean our room. She easily became our favorite employee at this location. She was so caring with our belongings, upbeat in our interactions, and very proactive in finding work that would create further comfort during our stay. I have never met such friendly service staff!
Stayed in April 2024
Reviewed: April 17, 2024
Buermann
United States of AmericaI purchased the family suite and it was chosen from pictures provided by the resort... the room we received was NOT the room I purchased. Disappointed in the room. I paid for one thing and got something totally different and not the quality I wanted.
Loved the location. Walking access to many things. Pretty grounds.
Stayed in March 2024
Reviewed: April 12, 2024
Damen
United States of AmericaSeen a few cockroach’s well eating at tropics
Every thing was great pretty much
Stayed in April 2024
Reviewed: April 9, 2024
Stacey
United States of AmericaThis property has many buildings, it is a lot of people in a little area. The whole time we were there we could never find any available chairs at any of the pools. The beach area was packed. If you wanted a chair on the beach you had to pay for it which seems ridiculous for the amount you have to pay for the rooms. All restaurants on the property were very expensive for what you get.
The location of the property was good. We had a partial ocean view room.
Stayed in April 2024
Reviewed: April 8, 2024
Willy
United States of AmericaThe parking fee to park overnight I thought was pretty high.
Location in the heart of Waikiki. I liked being in the Ali’i Tower with a view of the pool and partial view of the ocean. The room was wonderfully decorated and clean. It was so spacious!
Stayed in April 2024
Reviewed: April 6, 2024
Joan
CanadaElevators needed walls cleaned
Position to ocean
Stayed in April 2024
Reviewed: April 5, 2024
Chris
United States of AmericaThe line at the 3 coffee houses on property was long. No starbucks app “order ahead” option. The room did have a coffee maker but that coffee always sucks.
Plenty of options for meals.
Stayed in March 2024
Reviewed: April 2, 2024
James
United States of AmericaThe seats out on the balcony are very uncomfortable. It would have been nice to have comfortable seating outside.
The amenities were fantastic!
Stayed in March 2024
Reviewed: March 30, 2024
Hubbard
United States of AmericaConfirmation stated room with ocean view. But we received lagoon view.
Staff was helpful in planning tours.
Stayed in March 2024
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