6635 Gateway Boulevard West, El Paso, TX 79925, United States of America
#27 of 102 hotels in El Paso
Guests' ChoiceBased on 288 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.1
Free Wifi
8.5
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End of dialog contentReviewed: April 5, 2024
Robert
United States of AmericaThere was no nightlight in the bathroom.
The staff were very helpful and pleasant. Transportation from the airport was quick and easy. This hotel has a great breakfast in a nice area with lots of seating.
Stayed in March 2024
Reviewed: April 3, 2024
Ana
United States of AmericaThe bathtub was not clean it had hair in the tub and long black hair on the wall of the shower
Stayed in March 2024
Reviewed: March 16, 2024
Rongmin
United States of AmericaA little noise
Clean
Stayed in March 2024
Reviewed: December 24, 2023
Telleck
United States of AmericaLuggage carts in morning departure were missing for hours. Had to hand carry everything out to car.
Location was good with nice restaurants within walking distance
Stayed in December 2023
Reviewed: July 12, 2023
Enedina
United States of AmericaThey didn't read my special request about the bed not facing east
Renovations are amazing
Stayed in July 2023
Reviewed: May 16, 2023
Sorin
United States of AmericaThe WiFi does NOT work! There are NO carts to transport the luggage to/from the car.
Clean room! Well maintained hotel. Great people. Excellent service.
Stayed in May 2023
Reviewed: April 24, 2023
Rachel
United States of AmericaThey charge a $75 non-refundable pet deposit which I feel is steep. There is no grassy area anywhere for dogs to go. Lots of gravel if your dogs will use that. Mine won't. The road that the hotel is on is trashy. Which is unfortunate.
The hotel is nice. The suite was large. Great place if you don't have pets.
Stayed in April 2023
Reviewed: March 30, 2023
Thomas
United States of Americanext to loud freeway.
nice clean.
Stayed in March 2023
Reviewed: December 5, 2022
A
United States of AmericaThe button to the first floor on the elevator broke so I had to hit the stairs
The breakfast and comfort of my bed
Stayed in December 2022
Reviewed: November 16, 2022
Sherri
United States of AmericaThe breakfast was ok. Needs variety of meat.
It was good for the time that I was there.
Stayed in November 2022
Reviewed: October 12, 2022
Yvette
United States of Americagood location , coffee offered 24/7
Stayed in October 2022
Reviewed: September 26, 2022
Leonel
United States of Americashower tub was peeling
easy access to highway
Stayed in September 2022
Reviewed: September 3, 2022
Cindy
United States of AmericaMy room faced I10. Constant traffic. Walls THIN. you can hear couples intimately.
Close to airport
Stayed in August 2022
Reviewed: September 2, 2022
Karime
MexicoSmelly toom, needs ventilation
Spacious, great Service, decent breakfast
Stayed in July 2022
Reviewed: August 29, 2022
Maria
United States of AmericaLocation very close to an event we were attending. Husband thought breakfast was adequate.
Stayed in August 2022
Reviewed: August 23, 2022
Valentine
United States of AmericaIt was great
Everyone and the room was excellent
Stayed in August 2022
Reviewed: August 18, 2022
Rashid
United States of AmericaOffer complimentary bottled water. There was nothing to not like.
The Texas shaped waffle was unique.
Stayed in August 2022
Reviewed: July 29, 2022
Raymundo
United States of AmericaThe pool it was dirty but it was still cool!!!
Stayed in July 2022
Reviewed: July 26, 2022
John
United States of AmericaThe first room they gave us smelled like mold and cigarettes, it gave a family member a bad headache. The AC system didn’t work in that room either.
The breakfast options and staff
Stayed in July 2022
Reviewed: July 25, 2022
Clarence
United States of AmericaIt was rite off the expressway easy to get to and from
Stayed in July 2022
Reviewed: July 22, 2022
Maria
United States of Americanot too many options for vegetarian for hot breakfast
bed
Stayed in July 2022
Reviewed: July 5, 2022
Julissa
United States of Americaa little worn and run down
complementary breakfast
Stayed in July 2022
Reviewed: June 26, 2022
Free
United States of AmericaPull out couch bed was uncomfortable. First room they gave us smelled like cigarettes but they switched it without a problem.
I liked that the property was located right off the freeway. The bed was comfortable and the free breakfast was excellent. Staff was friendly and accommodating.
Stayed in June 2022
Reviewed: June 22, 2022
Raffael
United States of AmericaThe room service needs to be contacted the night before to get your room clean and you don’t get fresh towels unless you request them downstairs in person. We called for two pull out beds anc a man told us to wait almost two hours so he wouldn’t leave the desk alone and never showed up with them. We made due with what we had and called to cancel and a new girl was on shift I was like oh ok he was waiting till he got off to make my request someone else’s issue. But it was fine.
The pool was great big and cold. The water is not warm and the pool is in direct sunlight. Pets are welcome through the hotel and the lobby. Breakfast was huge and delicious I was so glad I chose to stay here with 7 adults and 8 kids in two suits. There was more than enough room with the two pull out couches. And Double beds in each room. Stay here if you can it’s worth it!
Stayed in June 2022
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