When me and my coworker came back to our room the we noticed a tiny bolt I stepped on, I just picked up and put it in the restroom, so At the time of the check out when I tried to open the door I found myself with the door handle in my hand, so I went to the front desk and informed the lady about it, and she looked at me like “what did you do? “ I explained to her and we leave. It was kind of embarrassing.

Breakfast was good, that is what I like about Hampton hotels.

Stayed in July 2021

N/A

Everything

Stayed in July 2021

no airport shuttle

beds, gym, breakfast

Stayed in July 2021

The staff was very friendly and professional. This made the stay very enjoyable, thanks y'all.

Stayed in July 2021

Everything was great.

The room was very clean and the floor I stayed on was quiet. I enjoyed my stay at the hotel and recommend it to others.

Stayed in June 2021

Breakfast

What breakfast? It's nothing like it used to be! And I emphasize NOTHING!

Stayed in June 2021

Nothing

Customer service was great, beds were comfortable and delicious breakfast

Stayed in June 2021

Would’ve appreciated a complimentary bottle of water. The location was relatively good, but there was lots of road noise being off the feeder of 59.

The staff was extremely kind and helpful! The hotel was very clean! Our room was great and the king bed was very comfortable with nice linens!

Stayed in June 2021

The pool was a little dirty. Wasn't much parking space.

The breakfast was nice. The room was very comfortable

Stayed in March 2021

We were put on the side facing the highway and it was really loud. I believe there were unoccupied rooms on the other side. Advice for other guests, ask for a room on the other side if you want to sleep well.

Breakfast was decent.

Stayed in December 2023

I requested a room on the back away from freeway noise- request overlooked by staff. They take dogs now - almost a dogfight and verbal abuse between two dog owners while I was waiting to check in

Near Deerbrook Mall

Stayed in November 2023

Bathtub was dirty and they didn’t have butter for breakfast

Comfortable room/bed

Stayed in October 2023

Freeway noise

Close to the mall

Stayed in September 2023

This hotel is near the airport, and I thought that it had an airport shuttle. It does not. Let me say this again. THERE IS NO AIRPORT SHUTTLE TO THIS LOCATION. Also, taxis and Uber do not like to go here. It took three tries to get a cab to take me from the airport to the hotel, and it cost a flat $40. I will mention again that this hotel is about 10 minutes from the airport. To get back to the airport, there is only one guy who will pick you up and take you...$60. So add $100 to the cost of the room. Also, almost all restaurants are on the other side of an 8-lane freeway, with two 4-lane access roads from this hotel with no way to walk there. So, little food selection. Bottomline: IF YOU DO NOT HAVE A CAR, DO NOT STAY HERE. Otherwise, the service and rooms are nice. Breakfast is good but served on paper plates with plastic utensils. Believe it or not, the airline had better food service.

Rooms were clean, and it was quiet. Probably because it was empty.

Stayed in August 2023

No shuttle service as described in the booking listing. No electric vehicle charging as described in the booking listing. Ruined my trip. Shower was clogged as well

Description did not match the actual amenities. Staff didn’t care to recognize my concern

Stayed in July 2023

See above 2 points. This is serious and below any quality Hilton stands for in our experience.

1) There is much too much Noice from the highway. We could not sleep with truck and motor cycles zooming by all night. Much better window insulation is needed. 2) On the Priceline web site this location was advertised as "HAVING A SHUTTLE BUS' TO THE AIRPORT. There was ans is no bus. EXTEMELY and DELIBERATELY MISLEADING!!! We would never have selected this hotel had we known. Management knows about this, but obviously benefits from it, but HILTON does not if it lets this knowingly false advertising stand.

Stayed in May 2023

the beds were horrible uncomfortable

close to everything. mall,food ,gas you name it

Stayed in February 2023

They had roaches they need to close this hotel down and clean it if you wanna bring a pest control back home with you this the perfect place

I didn’t like nothing they have roaches I had two different rooms and there was riches in each one

Stayed in April 2023

Although this listing says there is an airport shuttle there is not. So if like us you needed a place to crash for a layover this isn't the best solution.

This hotel is nice and clean especially for an airport one.

Stayed in March 2023

You can hear everything inside the room.. I could hear the people in the room next to me talking watching TV, and they kept going in and out ..also the room a/c didn't work to great it was very hot ..the girl at the front ( Dominique) I believe was very rude when i checked in ...if I hadn't already paid for the room I would have got a hotel somewhere else

That it's very close to everything mall and eating places

Stayed in November 2022

air conditioning

breakfast was fine

Stayed in August 2022

The pool was very cloudy and I was hesitant in getting in it. There was a person with a dog that barked and barked right across from me. There were a LOT of noises coming from all over.

The bed was comfortable and room was clean.

Stayed in July 2022

it looks tired the bed pillows are worn out no extra pillows in closet the check in girl does not like her job very rushed

close to airport and shopping

Stayed in March 2022

the interruption on the false alarm and manager was horrible.

False Fire alarm went off 5/6 AM in the morning. Manager was rude and said, there was nothing she could do.

Stayed in February 2022

in the advertising, one of the amenities listed was an Airport Shuttle. That was not true. There wasn’t one. Also, in the description of the hotel, it said that guests were required to wear masks and none did, nor were they asked to. It felt like a very unhealthy and dangerous place. We were very unhappy and felt that our health was put at risk. I would not stay in a Hampton Inn ever again, and would not recommend it to anyone I know.

it was clean and the bed was comfortable

Stayed in February 2022