20035 Northwest Freeway, Houston, TX 77065, United States of America
#386 of 429 hotels in Houston
Guests' ChoiceBased on 54 hotel reviews
5.5Cleanliness
6.1
Comfort
6.4
Location
7.1
Facilities
5.5
Staff
7.2
Value for money
6.1
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 7, 2024
Angela
United States of AmericaNo curtains in the room, paper covers on the window that didn’t move up or down
Needed more options
Stayed in March 2024
Reviewed: January 17, 2024
Alex
United States of Americait took a long time( about 10 mins) for the hot water when shower. No air vent in the bathroom.
The room was good. except the bathroom.
Stayed in January 2024
Reviewed: July 6, 2023
Satin
United States of AmericaWhen you first walk in it looks very out dated like it needs some remodeling
The room was very clean
Stayed in May 2023
Reviewed: February 6, 2023
Debbie
United States of AmericaThe breakfast was horrible, the room was not very clean the curtain such as it was was falling down in the water from the bathtub was brown. Not happy with the facility
note
Stayed in February 2023
Reviewed: May 22, 2022
Rey107
United States of AmericaHotel needs a major upgrade in everything. Rooms need to get major renovations. Get rid of the carpet floors and replace them with wooden floors that are more suitable for high traffic areas.
Location and employees.
Stayed in May 2022
Reviewed: November 28, 2021
Stephen
United States of Americait’s old, run down and needs updated a smell of must is in the air and the elevator sounds like it’s going to murder you when it stops on the third floor. The breakfast dull and unimaginative. They ran out of juices at 7 am on a Saturday.
location.
Stayed in November 2021
Reviewed: September 27, 2021
Cameshia
United States of AmericaThe building could have been a little cleaner. It needs a lot of work done. But it was just an experience for
It had great location
Stayed in September 2021
Reviewed: August 9, 2021
Yolanda
United States of AmericaThere was several times some homeless coming in the lobby and on the floors walking around.
The room was clean and comfortable beds.
Stayed in August 2021
Reviewed: October 20, 2023
Emario
United States of AmericaThe room felt damp and moldy. There was construction going on and we were not made aware of it.
The location was great in relation to geographical area.
Stayed in October 2023
Reviewed: October 18, 2022
Blanca
United States of Americadirty
small
Stayed in October 2022
Reviewed: June 2, 2022
Kristen
United States of AmericaWas not clean in the room
Comfy
Stayed in June 2022
Reviewed: May 14, 2022
Tammy
United States of Americai did not like anything about that place guy at desk was rude.
did not stay there had to find another hotel at the last minute because THEY DID NOT ACCEPT PETS. even though they said on web site they did. THEY AIR CONDITION WAS OUT. i waited at the desk to get a invoice to say they cancelled me because I had a pet so I went around for an hour looking for a room that would except a pet I will never do that again.
Stayed in May 2022
Reviewed: April 18, 2022
Donald
United States of AmericaThe rooms i booked was not available.I booked the rooms on 03/13/2022, my arrival date was 04/15/2022. They gave us smaller rooms,also the water was off about 3 hours. the hotel needs an upgrade .
What we like about the hotel it was close to my son home. They said ,we was going to get a refund, but have not seen it yet. I have to say they have two employees doing their best to help us.
Stayed in April 2022
Reviewed: April 4, 2022
Latisha
United States of Americathe hotel looked like a place for drug dealers and prostitution
nothing
Stayed in April 2022
Reviewed: March 13, 2022
Paula
United States of AmericaThis was the worst Hampton Inn that I have stayed. The floors were dirty. In the bathroom, we found a fingernail. So someone did not sweep the bathroom. The furniture was all scarred up. The blinds did not work. The windows need cleaning. I was not happy.
location
Stayed in March 2022
Reviewed: November 1, 2021
Sandy
United States of AmericaThe Only thing I did not like was the elevator to the 3rd floor.. It always made a loud scary sound as if it's gonna drop before the door open to let you out..
I wish the breakfast had a better variety but it was good otherwise..
Stayed in October 2021
Reviewed: September 3, 2021
Jarvis
United States of AmericaThe Front entrance door was broken,that bath water was coming out with black Flakes
My experience was horrible
Stayed in August 2021
Reviewed: August 5, 2021
Jeaneen
United States of AmericaThe room did not look like the pics, the ceiling look like it had mold from the rain. The carpet was wet next to the air conditioner. They had a lil trash behind the night stand. Forgot to take photos.
The young lady and man at the front desk was very kind and friendly.the beds were very comfortable, even though we went a bought a cover to lay on.
Stayed in August 2021
Reviewed: July 16, 2021
Tanika
United States of AmericaI was moved to three different room due to no fault of my own. The room was not what it reserved. I reserved a room with 2 queen beds . I was placed in a room with a King bed and a very uncomfortable pull out bed. I also booked here for the pool. My kids were not able to swim due to the condition of the pool.
Location
Stayed in July 2021
Reviewed: July 12, 2021
Vivian
United States of AmericaNothing
Nothing
Stayed in July 2021
Reviewed: July 3, 2021
Bethzaida
United States of AmericaThe pool was close.
The room.
Stayed in June 2021
Reviewed: June 13, 2021
Chugs2021
United States of AmericaAfter discovering there was no tray for our coffee maker, I went to call the front desk to tell them and discovered our phone did not work. Had to go back down to the desk to get the tray and tell them phone did not work. He did not seem too concerned, just to say he’d make a note so it was fixed for the next person. Well, It kind of mattered to me as I have breathing problems and I just unnecessarily had to walk back to elevator and back to desk. Plus I had others staying in the hotel. And what if I had an emergency?
Very comfy and clean especially after just escaping a very poor hotel from night before.
Stayed in June 2021
Reviewed: April 1, 2022
Anonymous
United States of Americaneeds some upgrades walls need to be painted
needs a little paint
Stayed in February 2022
Reviewed: July 17, 2023
Anonymous
United States of AmericaThe front desk staff was extremely rude, the breakfast was horrible/cold/old…I had to ask for a hair dryer and it ok that they said they did not have. The pool was green. When you first walk in it was extremely hot…the room smelled bad and had lots of tiny bugs (ants)
Nothing
Stayed in July 2023
Showing 1 - 25
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