549 E Rochambeau Dr, Williamsburg, 23188-2148, United States of America
#28 of 75 hotels in Williamsburg
Guests' ChoiceBased on 120 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.5
Staff
9.0
Value for money
7.8
Free Wifi
9.4
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End of dialog contentReviewed: February 8, 2023
Marcelo
United States of AmericaSome attendants looks like no prepared to work with the public.
Beautiful place!
Stayed in November 2022
Reviewed: December 15, 2022
Allison
United States of Americavery family friendly and tons to do
Stayed in December 2022
Reviewed: October 18, 2022
Pamela
United States of AmericaSmoke alarm did not work in my room
Fun activities Water park was well maintained Food prices reasonable Easy parking Easy communication with staff via text
Stayed in October 2022
Reviewed: September 18, 2022
Terri
United States of AmericaHad to use Credit card for everything!!!! Even if I wanted a drink and a peppermint Patty. I’m not a fan. Was double charged for my room. my money was on hold for about 5 days. I had to make multiple calls to rectify and was told it could take up to 30 days. Whew. Not happy.
Fun for the grandchildren.
Stayed in September 2022
Reviewed: August 1, 2022
Danny
United States of AmericaThe Wi-Fi and cell signals were not great, we had to try and stand on the balcony to get reception.
Park was great. There could be a few more tables. Staff was wonderful and engaging, we’re smiling and helpful.
Stayed in July 2022
Reviewed: July 17, 2022
Meganne
United States of AmericaThe prices for food inside the Great Wolf Lodge were rather expensive.
We enjoyed the waterpark the most!
Stayed in June 2022
Reviewed: July 13, 2022
Andy
United States of AmericaWe have been coming to this location for years and have noticed that the overall cleanliness, condition of some of the common areas, and in the water park area itself are not being cleaned and repainted, in some cases for years. Also, more tables and chairs are needed in the water park area. We would leave our towels and items on a couple of chairs and then return to them later only to find them moved and lying on the floor and other people had taken over our chairs.
The kids had a ball on all of the slides and didn't want to leave.
Stayed in July 2022
Reviewed: April 2, 2022
Jane
United States of AmericaAll the extra charges.
Everything went well. The kids really enjoyed the time at the Great Wolf Lodge. I just felt that the price paid for the room and admission to the water park should have included all of the activities and the wands needed to play the games. There are plenty of other things available for purchase, so the activities should all be included.
Stayed in April 2022
Reviewed: March 26, 2022
Charlene
United States of AmericaThe kids didn’t have to locate me to eat because my card was attached to the band. Teenage girls (3). Our room was spacious and clean
Stayed in March 2022
Reviewed: February 13, 2022
Deborah
United States of AmericaThe dunking donuts was totally inadequate for the number of guests who wanted coffee. For the price we paid I think a continental breakfast should be included. I also would have liked more adults only amenities, such as a lap swim pool.
The room was very spacious and comfortable. The staff were all exceptionally pleasant. Loved the lounge chairs at the water park.
Stayed in February 2022
Reviewed: December 20, 2021
Heidi
United States of AmericaI think it is incredibly over priced to not include any meals.
We loved the water park however the room was just ok. The bathroom is incredibly small. I was expecting a bit more for the price.
Stayed in December 2021
Reviewed: October 22, 2021
Corey
United States of AmericaThere was some issues. Housekeeping didn’t come and clean our room. And our bathroom door wouldn’t close and if you got it closed it was stuck and had to force it open.
Everything is in it. Don’t have to leave.
Stayed in October 2021
Reviewed: September 15, 2021
Lorri
United States of AmericaThe food options. `````````the cost for the buffet was over priced
The access to the water park Friendly staff Activities
Stayed in August 2021
Reviewed: August 20, 2021
Amber
United States of AmericaThe breakfast is not the greatest and way out priced for the variety.
The swimming, slides, outdoor pool and the room was nice
Stayed in August 2021
Reviewed: August 17, 2021
Tami
United States of AmericaCould not use cash
Kids loved the water park
Stayed in August 2021
Reviewed: August 14, 2021
Bob
United States of AmericaConsidering every single activity was "ala Carte", there should be no Resort Fee!
Water park was nice, clean, cheery.
Stayed in August 2021
Reviewed: August 12, 2021
Jenn
United States of AmericaNot maintained well enough to charge $400 per night. Porch view of white roof was pathetic. Thermostat controls filthy from prior use.
Bed very comfy. Room very large. Water park very fun.
Stayed in August 2021
Reviewed: August 11, 2021
Sharon
United States of AmericaThings could have been cleaner. Food prices and the paid activities like the arcade were ridiculous.
My kids had a lot of fun.
Stayed in August 2021
Reviewed: June 2, 2024
Jennifer
United States of AmericaThe prices.
Buying the meal plan ahead of our stay worked best for my family money wise.
Stayed in June 2024
Reviewed: March 22, 2024
Dembowski
United States of AmericaWe had a really bad experience and booking.com did not work with the confirmation number. Took hours to get it right, had to wait. Very frustrating..!!!
Manager Jared was very nice and helpful.
Stayed in March 2024
Reviewed: February 25, 2023
Mckinzie
United States of AmericaNothing i disliked
Waterpark and arcade
Stayed in February 2023
Reviewed: November 16, 2022
Ryan
United States of AmericaThe rooms could of be cleaner
The staff
Stayed in October 2022
Reviewed: November 16, 2022
Keandra
United States of American/a
didn’t have to leave everything was there
Stayed in November 2022
Reviewed: September 6, 2022
Jones
United States of AmericaNothing.
Everything
Stayed in September 2022
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