127 W. Harris Avenue, South San Francisco, 94080, United States of America
#6 of 30 hotels in South San Francisco
Guests' ChoiceBased on 95 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.2
Facilities
8.4
Staff
8.7
Value for money
8.0
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End of dialog contentReviewed: June 4, 2024
Pun
United States of AmericaMattress too soft, shower water no strong enough
Breakfast was good . Staff friendly
Stayed in June 2024
Reviewed: May 31, 2024
Manuel
PhilippinesBreakfast was just what we needed.
Stayed in May 2024
Reviewed: April 6, 2024
Kowshik
GermanyThe breakfast is same everyday. That's the only thing I am not okay with. rest of them are very good.
I liked everything except Breakfast
Stayed in April 2024
Reviewed: March 14, 2024
David
United States of AmericaThe refrigerator was not cold, but everything else works fine.
Everything about this property was good and room was spacious.
Stayed in March 2024
Reviewed: February 11, 2024
Ian
United KingdomWe took 1 hour to wait for a shuttle bus from airport to hotel. Standing for that amount of time on a cold evening was irritating. Following day around Noon asked for a shuttle bus to return to airport. Not available!! Despite your advertising. Had to take a taxi.
Location was good. Staff friendly.
Stayed in January 2024
Reviewed: February 6, 2024
Roberto
United States of AmericaThe room was not completely clean, we found what looked like makeup on the pillow and some dirt on the bed sheets.
Staff was very friendly and welcoming. They were able to get us checked in, in a short amount of time even with the amount of people that were arriving at the hotel.
Stayed in February 2024
Reviewed: January 18, 2024
Michael
United States of Americamore trips to the airport than only 2 per hour.
shuttle to airport
Stayed in December 2023
Reviewed: January 15, 2024
Gil
United States of AmericaNot near restaurants that’s walking distance.
Near the airport, noise level is minimal though.
Stayed in January 2024
Reviewed: October 23, 2023
James
United KingdomSome of the hot breakfast buffet items ran out and some were not available at all.
Staff at reception were so helpful! Special thanks to Vou who helped me on several occasions in such a friendly and professional way!
Stayed in October 2023
Reviewed: October 2, 2023
Danielle
United States of AmericaThe staff at check-in was very nice, the hotel rooms were nice. Beds were comfortable, we enjoyed being able to see the planes taking off from the airport. And even though you are as close to the airport the noise wasn’t very loud. They also have a great breakfast!!
Stayed in October 2023
Reviewed: July 31, 2023
Marlaina
United States of AmericaIf I had to change something, maybe a shuffle that runs to the cal train stop. It’s not safe to walk from that property to the south San Fran cap trIn stop bc it’s very industrial and heavy traffic area with no sidewalks but a shuttle to and from there would have been nice
We stayed here bc for the weekend we were mostly in Sonoma but had a 630am flight out of SFO so needed to be close for the early wake up. I was legit surprised how clean the property was. Sometimes places by the airport are meh at best but easy check in and out. They have us 2 bottles of Kirkland water at check in which was nice. If you are someone who just needs a place to sleep and wind down before heading out to larger Bay Area or like we did, get up v early to hit airport, I’d recommend this place
Stayed in July 2023
Reviewed: July 27, 2023
Sophia
NetherlandsShower head was fixed
breakfast and location was great
Stayed in July 2023
Reviewed: July 4, 2023
Laura
United States of AmericaWater pressure in shower could be stronger.
Friendly staff!
Stayed in July 2023
Reviewed: May 29, 2023
Rachael
United States of AmericaHad to move my room at 2:45 am because half of the screen on my tv was working. I upgraded to a suite, Definitely not a suite, not worth the money. And I had to park on the street, no parking on property.
bed was comfortable and room was clean!
Stayed in May 2023
Reviewed: May 12, 2023
Judy
Hong KongPaid parking $14/day
Steady WiFi; very spacious bedroom n bathroom; Clean; very helpful staff; laundromat on site; super convenient to get on highway 101.
Stayed in May 2023
Reviewed: March 21, 2023
Sarah
United States of AmericaGet rid of the motion detector bathroom light! Who wants a bright light to come on in the middle of the night when you are blearily going in to do your business.
We selected this hotel based on the free breakfast and airport shuttle. When we arrived, we were extremely disappointed to find that the shuttle only ran early in the morning or later in afternoon, due to the surplus of hotels in this area that need to share a singe shuttle. On hearing our disappointment, the hotel graciously paid for our Uber to the airport. The breakfast was excellent and the service was first class.
Stayed in March 2023
Reviewed: February 26, 2023
Lorraine
United States of AmericaI waited 45 minutes for the shuttle only to find out it doesn’t start till 5:00 pm. This hotel was advertised as having a shuttle. I had to pay for a taxi.
Breakfast excellent
Stayed in February 2023
Reviewed: January 17, 2023
Mario
United States of Americathey charge extra for parking
Stayed in January 2023
Reviewed: January 14, 2023
Tammie
United States of Americaits new inside and close to freeway, but located on the freeway.
clean and friendly
Stayed in January 2023
Reviewed: October 1, 2022
Serles
United States of Americaroom prices a little high.
easy to get to.
Stayed in September 2022
Reviewed: September 2, 2022
Meredith
United KingdomWarning: we booked this partly for the free airport shuttle as weren’t picking our hire car up for a couple of days. Turns out they only run it between certain hours. We ended up having to wait 2 hours for them to start up again at 5:30pm. The alternatives were to walk (1.5hrs down a really busy road with no sidewalk) or fork out for an Uber (not always possible if you’re from abroad as signal is so poor by the airport). Hotel just confirmed they could provide shuttle for us on booking but really they should’ve listed the times they run.
Clean, decent sized room, comfy bed and the staff were really friendly. Decent spread provided for breakfast (eggs, sausages, breads, muffins, yoghurt etc) and although no kettle in the room, you could get tea and coffee downstairs throughout most of the day.
Stayed in August 2022
Reviewed: June 26, 2022
Damebouyer
United States of AmericaI had a problem with the TV and the maintenance person they sent didn't speak English and that made it extremely difficult to communicate the issue. He did resolve it but it took using my hands and facial expressions to get my point across and the job done. Hire folks who understand and speak English.
Bed was comfortable
Stayed in June 2022
Reviewed: June 5, 2022
Betty
United States of AmericaEverything
Stayed in June 2022
Reviewed: May 1, 2024
Maria
United States of AmericaStaff was very professional yet friendly
Stayed in April 2024
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