25 S Halsted St, West Loop, Chicago, IL 60661, United States of America
#127 of 181 hotels in Chicago
Guests' ChoiceBased on 928 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
8.1
Staff
8.7
Value for money
7.7
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Destiny
United States of AmericaThe blankets weren’t that great, and the rooms were kinda small, even for Chicago Standards.
The location was conveniently near our training location and the museums.
Stayed in May 2024
Reviewed: May 5, 2024
Christine
TaiwanI don't like it does not have restaurant/room service at weekend,
Stayed in May 2024
Reviewed: April 29, 2024
Ricks
United States of AmericaN/A
The location
Stayed in April 2024
Reviewed: April 20, 2024
Cynthia
United States of America54 dollars a night parking.
Stayed in March 2024
Reviewed: April 15, 2024
Alj
United States of AmericaThe attached restaurant was closed 2 of the days we were there. Would have made it more convenient if open.
Parking option was a big plus, was very clean and comfortable. Close to restaurants. Easy check in/out process. Great views from room balcony was was a surprise.
Stayed in April 2024
Reviewed: April 3, 2024
Cheryl
AustraliaVery nice hotel. Staff very friendly. A minor issue with balcony door was handled so well by very friendly maintenance man who even got us complimentary vouchers for breakfast. Room very comfortable an clean.
Stayed in March 2024
Reviewed: March 22, 2024
Jennifer
United States of AmericaParking was very easy but very expensive!
Loved the location!!!
Stayed in March 2024
Reviewed: March 11, 2024
Krueger
United States of AmericaRestaurant closed
Fast friendly check in. Clean and comfortable room, late checkout
Stayed in March 2024
Reviewed: March 9, 2024
Natasha
United States of AmericaLocation and parking
Stayed in March 2024
Reviewed: March 7, 2024
Arroyo
United States of AmericaRestaurant below was not open on day we stayed :/
Very comfortable bed, nice shower and great view
Stayed in March 2024
Reviewed: February 23, 2024
Lindsey
United States of AmericaNo microwaves, and very small
Balcony and the king bed
Stayed in February 2024
Reviewed: February 15, 2024
Jeff
United States of AmericaLocation ease of access to highway and in a safe neighborhood
Stayed in January 2024
Reviewed: February 2, 2024
Sudirga
IndonesiaNoise comeup from room heater. Not convinience adapter socket in the room
Good standard hotel under IHG.
Stayed in February 2024
Reviewed: January 4, 2024
Talib
United States of AmericaNo heat in rooms. Very cold all night
Stayed in December 2023
Reviewed: January 4, 2024
Julia
United States of AmericaSheets had hair on them upon check-in
Convenient parking
Stayed in December 2023
Reviewed: December 28, 2023
Qinghui
Chinagood experience
Stayed in December 2023
Reviewed: December 12, 2023
Nick
United States of AmericaExpensive
Comfy bed Dimmable lights
Stayed in December 2023
Reviewed: December 7, 2023
Hans
NorwayA bit old-school look and feel in the reception, but not a big thing.
Great location and large rooms. Super friendly staff!
Stayed in December 2023
Reviewed: November 16, 2023
Brian
United States of AmericaGreat location. Clean. Decent size rooms for big city hotel.
Stayed in November 2023
Reviewed: November 12, 2023
Jeffrey
United States of AmericaParking facility was way too booked and hard to even find a spot. Terrible!! That the restaurant and there was no room service available on the weekends. A hotel's most busiest time
Room was clean.
Stayed in October 2023
Reviewed: October 25, 2023
David
United States of AmericaParking lot was full!
Stayed in October 2023
Reviewed: October 24, 2023
Ruiz
United States of AmericaThe only this I wish it included breakfast for the price.
It was close to the venue I was in town for a concert! There were also a lot of close places to dine or just get a quick bite to eat. The room was really comfortable and clean and the patio was so nice! I loved the view we had!
Stayed in October 2023
Reviewed: October 15, 2023
Sutat
Thailandwifi too slow and frequent disconnect
famous cafe, restaurant nearby ,not far from train station
Stayed in October 2023
Reviewed: October 14, 2023
Natalie
United KingdomNoise from the freeway highways nearby
Friendliness of staff and comfortable beds
Stayed in October 2023
Talloires, France
Ninh Binh, Vietnam
Arequipa, Peru
Harrachov, Czech Republic
Vezins, France
Lviv, Ukraine
Patong Beach, Thailand
Zadar, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content