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  5. Reviews of Chicago Marriott Downtown Magnificent Mile

Reviews of Chicago Marriott Downtown Magnificent Mile This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

540 North Michigan Avenue, River North, Chicago, IL 60611, United States of America

#121 of 182 hotels in Chicago

Guests' Choice

Review Score

Based on 496 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.4

  • Value for money

    7.4

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    7.0
    room was cold.no microwave for the room rate
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view, High floor
    • Stayed 3 nights
    • Submitted from a mobile device

    over priced for everything

    good location

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    A chic, relaxing, and premium-located getaway!
    • Leisure trip
    • Couple
    • Guest room, 2 Double, City view, High floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was great and the view didn’t disappoint. However, there was a hair clog or something in our bathroom sink…gross. The sink drained super slowly when we noticed it. Maintenance fixed it while we were out, but it’s disappointing to have gross stuff not going down your sink. Housekeeping should’ve noticed and the hotel staff could’ve apologized about it when we checked out. Ohhh , there a 6 elevators, but the wait in the am was loooonnnnnnng. Everyone noticed it and it was a running joke in the packed elevators.

    I loved that everything I needed was in one location. Loved the downstairs bar/lobby, the pantry, tasty drinks and food! I appreciated the daily $25 discounts, as well. It was a great price for such a nice hotel.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    Decent view, much too expensive.
    • Leisure trip
    • Solo traveler
    • Guest room, 1 King, City view, High floor
    • Stayed 1 night

    Bathroom was VERY cramped and the door opening was VERY small. Bed was like sleeping on a plank of plywood.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Good stay
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 5 nights

    Bar staff were ignorant and often charged incorrectly

    Room was nice and comfortable clean and tidy, television was intermittent at times

    Stayed in April 2024

  • Reviewed: February 27, 2024

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Guest room, 2 Double, City view, High floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Hotel is central and close to everything. We had a beautiful room with a stunning view.

    Stayed in February 2024

  • Reviewed: January 21, 2024

    8.0
    It was fun even although I was sick with the flu
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 7 nights
    • Submitted from a mobile device

    The bar staff wasn’t not cordial

    Location , additionally, the hotel has the best room cleaning staff of all the Marriott Hotels I’ve been in, and believe me I have been using Marriott for More than 12 years. My congratulations 🎉 to the housekeeping room cleaning staff.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 1 night
    • Submitted from a mobile device

    Room had little hairs

    Location

    Stayed in December 2023

  • Reviewed: December 10, 2023

    9.0
    Enjoyed staying, breakfast was wonderful. Gym is excellent and overall good and comfortable stay
    • Business trip
    • Couple
    • Guest Room, 1 King
    • Stayed 9 nights
    • Submitted from a mobile device

    Rates are very high

    The location is very central, hotel is very nice and clean

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Overall a very pleasant stay
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Limited access to WiFi and data coverage poor on upper levels Long walk to elevator

    Modern, comfortable

    Stayed in December 2023

  • Reviewed: November 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double, City view, High floor
    • Stayed 1 night

    there wasn`t shampoo and body gel/ the furniture is little shabby

    location/View

    Stayed in November 2023

  • Reviewed: November 6, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Guest room, 2 Double
    • Stayed 5 nights

    There weren't enough amenities in the room. For an average of US$500 a night, basic amenities such as lotion, shower cap, etc. should have been provided and not requested.

    The location of this hotel was excellent. Bed was firm enough.

    Stayed in October 2023

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was awesome

    Stayed in November 2023

  • Reviewed: November 5, 2023

    9.0
    Marathon weekwnd was memorable.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Location. Clean. Great lobby!

    Stayed in October 2023

  • Reviewed: October 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 5 nights
    • Submitted from a mobile device

    All was good

    Excellent Location

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Enjoyed our stay in a well located and clean hotel
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like the fact that you had to pay a daily fee and then have to redeem it back within the hotel.

    Great atmosphere and well located

    Stayed in October 2023

  • Reviewed: August 24, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was fantastic. Hotel was one of the Cleaner Marriotts we have stayed at. Excellent customer service, room was decent. Not a lot of extras provided such as toiletries etc but not expecting that from this chain of hotels.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 5 nights
    • Submitted from a mobile device

    No enough time to see everything

    Housekeeping was so efficient .my rate wasn't raised because of lalapolooza!

    Stayed in August 2023

  • Reviewed: August 2, 2023

    7.0
    Nice hotel, shame about the $20 voucher
    • Leisure trip
    • Group
    • Guest room, 1 King, City view, High floor
    • Stayed 4 nights

    Lobby area was always very busy, and the $20 "voucher" which you could use to get breakfast was something they should have been clear about in advance - a strange system and I never had breakfast in the hotel. Charging for basic internet is something I didn't have to do in a hotel in a long time (it was $15/day), thank goodness I could use the $20 "voucher" to pay for it ... still feels like I got robbed somehow.

    Excellent view from 42nd floor, speedy and efficient elevators, room was spacious enough for my needs, and bed was comfortable.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Guest Room, 1 King
    • Stayed 3 nights

    It took forever to get checked in when I arrived. There was no one at the counter...they were in the back working on something for someone else. But after a long day of travel, I really just wanted to get to my room to settle down.

    Location, room size, gym

    Stayed in June 2023

  • Reviewed: June 23, 2023

    8.0
    Magnificent
    • Business trip
    • Group
    • King Room with Adapted Tub - Mobility Accessible
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing

    Breakfast was to die for

    Stayed in June 2023

  • Reviewed: June 21, 2023

    8.0
    Location great. Staff from front desk to housekeeping were great
    • Business trip
    • Group
    • Guest room, 2 Double, City view, High floor
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathrooms were not the nicest. There was yellow film in tub from old mat and the sliding doors with 3 inch crack didn't offer any privacy.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view, High floor
    • Stayed 3 nights
    • Submitted from a mobile device

    gym

    Stayed in April 2023

  • Reviewed: June 15, 2023

    7.0
    it was cool would go again
    • Leisure trip
    • Couple
    • Guest room, 2 Double, City view, High floor
    • Stayed 1 night
    • Submitted from a mobile device

    needs to sound proof room room was next to the elevator heard it all night and firetrucks and alarms out the window

    clean room view

    Stayed in May 2023

  • Reviewed: June 13, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Hearing Accessible
    • Stayed 4 nights

    WiFi in room was very slow and choppy, safe in room did not lock.

    comfortable room

    Stayed in June 2023

Showing 1 - 25

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