7401 Northwoods Boulevard, North Charleston, Charleston, SC 29406, United States of America
#77 of 149 hotels in Charleston
Guests' ChoiceBased on 258 hotel reviews
8.2Cleanliness
8.8
Comfort
8.6
Location
8.5
Facilities
8.6
Staff
8.6
Value for money
8.2
Free Wifi
8.3
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End of dialog contentReviewed: June 9, 2024
Curtis
United States of AmericaNot enough luggage carts only two for the whole hotel .
Quite place.
Stayed in June 2024
Reviewed: May 30, 2024
Raveen
United States of AmericaThe rooms are spacious
Stayed in May 2024
Reviewed: May 16, 2024
Chantal
United States of AmericaStaff was not all that polite. If the kiddos asked for cookies was like she was holding them hostage as they only went to ask once a day. She didn't even have courtesy to tell about amenities or where elevators located or a smoke enjoy your stay.
We enjoyed our comfortable stay overall.
Stayed in May 2024
Reviewed: March 18, 2024
Jennifer
United States of AmericaThe area around the hotel is somewhat ghetto but safe over all.
The room was nice and the bed was soft and comfortable. Somewhat ghetto area near the airport but safe overall.
Stayed in March 2024
Reviewed: January 17, 2024
Carleen
United States of AmericaFront desk staff
Location cleanliness
Stayed in December 2023
Reviewed: December 28, 2023
Janeen
United States of AmericaOur room was dated and there were broken/missing tiles in the bathroom.
The location was great and the lobby was very nice.
Stayed in December 2023
Reviewed: December 27, 2023
Larry
United States of AmericaNo house keeping , because it was Christmas, they give employees off for holiday. Which it was understandable. Thought it was nice.
The location , rooms was very big and nice
Stayed in December 2023
Reviewed: December 19, 2023
Ann
United States of AmericaIt was impossible to get someone on the phone to arrange a pickup at the airport
Clean, safe, comfortable, all the amenities I needed, friendly staff
Stayed in December 2023
Reviewed: December 10, 2023
Gwendolyn
United States of AmericaN/A
Very clean and well lighted
Stayed in December 2023
Reviewed: December 7, 2023
Peebles
United States of AmericaParking could use expanding.
Cleanliness and comfortable rooms.
Stayed in December 2023
Reviewed: November 27, 2023
Felice
United States of AmericaThe toilets are too low to the ground
Very clean
Stayed in November 2023
Reviewed: November 10, 2023
Moore
United States of AmericaThe first room I got, the door looked like it was once broken into. But the front desk lady handled it right away and my stay turned out great!
The 2nd room was fantastic and the staff was awesome. My check in was most pleasant. The front desk lady was most helpful and the cookies were awesome
Stayed in November 2023
Reviewed: November 6, 2023
Monique
United States of AmericaI think there’s only sheets on the bed, I’m not sure but I definitely needed a blanket
The location of the hotel and the room layout especially the bathroom
Stayed in November 2023
Reviewed: November 4, 2023
Antoinette
United States of AmericaFurnishings
Ok
Stayed in October 2023
Reviewed: October 17, 2023
Shahanaji
United States of AmericaThe AC in the room was very noisy.
Starbucks ST the hotel, the in house restaurant, staff was very nice & helpful.
Stayed in September 2023
Reviewed: August 30, 2023
Anna
United States of AmericaWe had someone come by our room 3 times (before the listed check out time) asking if we were planning to check out. The day before we checked out, we came back to our rooms to find that our key cards had been deactivated. When we went to the front we discovered this was due to them not asking for a card when I had originally checked in (they needed one on file in case of damages, etc). My partner went to the front to give him his card and stated that he had never been treated so rudely by a front desk person. He’s a pilot and a diamond member and travels quite a bit, so this was a bit alarming for me.
The rooms were beautiful and majority of the staff were very polite. The blonde bartender with the glasses was incredibly sweet and a delight to speak with when grabbing drinks after spending a day shopping. Also, I appreciate the lady heating up the double tree cookies to make sure we had them warm when we checked in!
Stayed in August 2023
Reviewed: August 1, 2023
Anthony
United States of AmericaShower was luke warm, one elevator was working with stair access only for emergencies, and janky door key.
Nice size rooms, nice restaurant and bar, very nice pool and outside seating, Starbucks, and very comfortable.
Stayed in July 2023
Reviewed: July 28, 2023
Candy
United States of AmericaThe cookies 🍪
Stayed in July 2023
Reviewed: July 6, 2023
Halle
United States of AmericaThere were issues with my reservation, as changes were made prior to my arrival. Marissa was excellent in resolving this for me, however, there was a staff member at the front desk (forgot to get her name) that was rude and could care less if our issue was resolved.
The property is beautiful, and conveniently located near all the major attractions.
Stayed in July 2023
Reviewed: May 15, 2023
Vicky
United States of Americabar was very understaffed. very friendly but very busy! could use another bartender at peak times. also wished they cleaned rooms daily without the need to request. again, may be a staffing issue.
clean and good location.
Stayed in May 2023
Reviewed: October 24, 2022
Patrick
United States of Americashuttle info from the airport was not very clear. we were looking for a Doubletree labeled shuttle and ignored the Homewood Suites shuttle which was more clearly labeled. 4 calls and 1 1/2 hours at the airport someone mentioned a share with the attached Homewood Suites.
staff was very friendly and helpful
Stayed in October 2022
Reviewed: September 24, 2022
William
United States of AmericaFriendly staff and convenient location
Stayed in September 2022
Reviewed: September 24, 2022
Tom
United States of AmericaDidn't have breakfast but appreciated the nice bar.
Stayed in September 2022
Reviewed: September 19, 2022
Latoya
United States of Americathere was not mention of deposit and I even called and asked.
the property was nice
Stayed in August 2022
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