Nothing

Everything from food to service was great. Great location.

Stayed in April 2024

Elevators smelled like pee and rooms were a little outdated

All places for food in casino were awesome as well as the casino/bar was great.

Stayed in May 2024

The pool was for 21 older and I showed up with my kids to use the pool and wasn’t able to use them a waste of the stay

Big rooms

Stayed in May 2024

Location and not a lot of food options.

The room was nice and modern. Could have been cleaner, looked like the “window” bathroom door wasn’t never cleaned.

Stayed in May 2024

our suite was over the roof no view

we liked the room

Stayed in May 2024

Had issue at front desk checking in and out. Clerk Anita was very rude. Asked for early check in, per express check in machine the fee for early check in was $10 which had no issue. Went to front desk to check in. Anita advised the fee was $15. I said the machine said it was $10. In a rude manner she replied, “that was wrong”. Had no issue paying the $15 since we were looking forward to getting to the room. We got to room to find electrical outlets were very limited. Doesn’t seem they have updated the room for electronic devices at the section of the hotel we booked. I have a sleep apnea machine and the were no available outlets next to the bed. I called the front desk and was advised someone would come up with an extestion cord. I thought that was old fashion but accepted that resolution. Before maintenance came to the room I was able to figure out a resolution. To avoid an unnecessary trip for the maintenance man I called the front desk back. I advised I called for someone who was going to bring an extension cord. Before I can say I didn’t need them anymore the person who answered said “it can 45 minutes. Again the persons tone was rude. Finally checking out I had a question about the bill. I saw the person who helped me during check in was there. I was hoping I wouldn’t be asked to her but she was available before the other clerk was. I asked her for an explanation of the bill I received at checkout. It looked as I was being charged 2x’s for my one night stay. I advised I booked through BOOKING.COM and was already billed. She said that was a deposit. I was very confused. She circled the amount on bill that was $256. I was still confused because BOOKING already charged me $230 when I booked in March. A 156 dollar auto was placed on my bank account . Asked if that was be placed back since I already paid. Her reply was NO, why would you get that back? She then tried to explain “if you buy a house”.

The location was great. Room was nice.

Stayed in May 2024

The bum hanging by the elevator and there no security there

The hotel in a good area The rooms were nice

Stayed in May 2024

no where to have a good meal beside pizza after 11:00pm

My room

Stayed in May 2024

4 th floor room with view of side street

Stayed in April 2024

Wifi in the rooms did not work properly

Comfy beds

Stayed in May 2024

Location

Stayed in April 2024

It took 4 visits (630pm-945pm) to the front desk to get towels. 2 super nice ladies and 1 lady who got super mad that I asked for towels again. She made up a story about I gave the wrong room number the 1st 3 times I came to the desk, I asked her to get the paper that had my info on it, but she didn't. Room stays warm. The phone on the wall next to the toilet is weird.

The room was big. The bed was nice. Middle of the boardwalk. The refrigerator worked great.

Stayed in April 2024

N/A

Easy process.

Stayed in March 2024

Wasn’t clean

Location

Stayed in April 2024

TV could be a little bit bigger

The bed was very comfortable

Stayed in April 2024

Jacuzzi closed

Pool

Stayed in April 2024

Housekeeping did not clean my room, not enough pillows, front desk staff nor super friendly. I called front desk from the room…never answered the phone. I had to go back downstairs to request additional towels and washcloths. After waiting 1.5hrs I had to call using my cell phone and finally got patched right through!

Location, beautiful rooms

Stayed in April 2024

The price of the room was too high for what we expected and what we got.

The convenience to other places

Stayed in April 2024

I didn't like that i was charged 3 times now I have to wait to get my money back

People was fun

Stayed in April 2024

It’s very dated

I liked the bright lights

Stayed in March 2024

Not enough towels in the room for the three adults. The parking garage was expensive and too small for my pickup truck. I ended up parking at a nearby parking garage, which was also expensive and was large enough for my pickup truck. Could hear people talking in the adjacent rooms. The wallpaper in the bathroom was detaching from the wall.

Location was within walking distance to the concert we attended.

Stayed in April 2024

One thing that I didn’t like was the service the internet WiFi wasn’t that good. It kept on going in and out

It was nice calm relaxing had a good weekend.

Stayed in April 2024

the room décor was outdated and the beds were very soft.

Room was very spacious.

Stayed in April 2024

Non smoking room smelled heavily of smoke.... window view was of a dirty wall/roof next a few feet away.

Stayed in April 2024