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Reviews of Railay Village Resort 4 stars

544 Moo 2, Ao Nang, Muang, 81000 Railay Beach, Thailand

#7 of 18 hotels in Railay Beach

Guests' Choice

Review score

Based on 391 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.5

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 21 May 2024

    9.0
    Good option at Railay Beach!
    • Leisure trip
    • Solo traveller
    • Deluxe Poolside
    • Stayed 5 nights
    • Submitted via mobile

    The room is comfortable but a little outdated, as all the places in Krabi within this price range. The part facing the beach is a prime location but only used for the restaurant, which is a shame. There are no beach chairs/ umbrellas facing the beach. The restaurant is not good and it's empty most of the time. Such a waste! They should definitely invest in it and make it more attractive for guests and outsiders. There are lots of wildlife in the hotel, including several water monitors that walk around, squirrels, monkeys, birds. If you don't like animals or are afraid of them, this not a place for you.

    The resort property is beautiful, and the garden is really well maintained with beautiful plants and flowers. The property is long, and it ends at Railay Beach. The villas are at the front towards the beach and the rooms at the back. It takes 3 min to walk to the beach in a beautiful path. You can easily access Railay East and Pranang Beach, it tales approximately 15 min walking. The pool is very nice! They have one close to the beach and a new one at the back. Staff is helpful and caring. They kindly moved me to a second floor upon my request. The second floor is more private and has a nice view. Breakfast is good. There are a few hotels by Railay Beach, so this is a great location. It is also very close to the Center of Railay, a street with shops and restaurants.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Loved our two week stay at Railay Village Resort. We stayed in a jacuzzi villa which was clean, comfortable and of under
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 12 nights
    • Submitted via mobile

    My only minor criticism is the lack of cupboard space for clothes. We stayed two weeks, so would have been good to put all our clothes away.

    Beautiful property and gardens, which were maintained daily by a lovely groundsman who provided interesting information on the flora and fauna. Great position on the beach and close to the walking street.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Great hotel in a great location.
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    AC in the room wasn’t powerful so it got a little hot. Breakfast was nice but basic.

    Really nice rooms with hot tub and TV - can plug a USB device in to watch your own movies. Great location

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    Could hear music from Main Street all night- wasn’t too loud & I still think this place is a great stay.

    Perfect location right on Railay West Beach and can walk everywhere on the island. Room was very large and bath was super nice. I only give it 9 stars as some of the place was a bit worn and I’m paying less money to stay at a really nice place with a bigger bath on the East of the island. All round great place because of where it is situated

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Beautiful Railay Sunset with a lovely cocktail
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 7 nights

    The hotel was a bit old, so there were some parts of rusted metal coming out when we used the jacuzzi. The beach towls had some stains and we did not want to use them.

    The location of the hotel was perfect, just in front of the beach and it was very easy to access to a long-tail boat that brings us to Ao Nang beach. Our condo was not located behind the main street of Railay, so it was quieter at night. There was a very nice cocktail bar just next to the hotel and they even serve their cocktails to the hotel guest if you would like to stay at hotel area where it has a beautiful view of the beach, especially at the time of sunset.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 3 nights
    • Submitted via mobile

    There was a awfull smell coming from the air conditioning they moved us

    Lovely spot amazing views

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    perfect hotel to stay at!
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 2 nights

    all was great!

    great hotel, best to stay by the long pool. great valu for money!! clean, nice rooms we had 2 connecting rooms traveled with 3 kids it was perfect!

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Fantastic, would highly recommend would love to go back, but so much of Thailand d that I want to see
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 7 nights
    • Submitted via mobile

    They weren’t great at replacing towels, on a minor thing.

    Location so close to Railay beach and shops and bars. The breakfast was so varied and the staff were lovely. The pool outside our room was fantastic.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Paradise
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 4 nights
    • Submitted via mobile

    The downside of a pool in a very lush setting was the amount of leaves and flowers (and the odd bee) that filled the pool quickly. They need a more functional filtration system in place. I would still 100% go back!

    The location, staff and everything about the beautifully kept grounds. We saw so much wildlife from monkeys to lizards. It's very lush and peaceful.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Beautiful inside and out with helpful staff.
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    Like my last stay the door is a little bit tricky to close and the spa bath complex and not fully functional but without asking for it to be repaired can’t really complain.

    Great fauna and outdoor environment and very short walk to the beach. Well anointed room. Staff were all informative and helpful.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 2 nights

    Beach was full of jellyfish so couldn’t go swimming and it was a little crowded during peak times but nice once all the longboats departed

    Beautiful room, lots of space, we had the front villa closet to the beach and had direct access to the pool which was great. Pool at the back was also beautiful and very peaceful Great to be right next to the walking street.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 3 nights
    • Submitted via mobile

    Perfect place to stay in Railway, the restaurant could be better.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Excellent location, ear elsewhere if you want good service.
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 2 nights
    • Submitted via mobile

    Reception claimed they were unaware of me booking extra beds for my children - unsure if this was true as I had communicated directly with the hotel regarding this. They did sort extra beds no worries but we were charged extra than quoted through booking. Service in the restaurant was very very slow and disorganised.

    Big clean rooms. Nice pool. Excellent location

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    There was a little problem with check in, but all issues were resolved quickly and managed very professionally, loved th
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    They were a little short of sun loungers around the pool but if people didn’t lay towels on them to reserve for the whole day it would be fine. More of a problem with the guests rather than hotel.

    Great staff , breakfast was good and it was in a great location.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Good but not great
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 2 nights
    • Submitted via mobile

    We arrived super early as we had a flight change, but they were adamant we had to stick to the 2pm check in time. This was until we queries that other parties arriving later seemed to be getting checked in straight away, and then they allowed us to have our room. This was really frustrating as we were so tired after having travelled a lot, we really needed to relax. Restaurant not great, they struggled at peak times, including breakfast.

    Location was perfect. Room nice and spacious. Difficult to charge devices since the electric turns off as soon as you leave the room, as only one key provided. This was really annoying. Pool was lovely.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Beautiful resort, by the beach
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast could be better

    The pool and the village overall are beautiful

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Poolside
    • Stayed 2 nights
    • Submitted via mobile

    Beds very hard. Rooms a little tired in places.

    Great location, nice pool area and gardens. Rooms a good size.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Jacuzzi Villa
    • Stayed 5 nights

    Great location, very good breakfast. Large size of rooms. Clean. I recommend this place for staying on Railay Beach.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Beautiful garden hotel in the best Railay beach
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 4 nights
    • Submitted via mobile

    The villa was very comfortable with jacuzzi and table in the garden. The gardeners are taking care of trees and plants so good. Very beautiful garden. Nice swimming pool to refresh when the sea had low tide. Breakfast options is not so big, but it was enough for us. Breakfast area with the great sea view.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    One of the best properties at Railay Beach
    • Leisure trip
    • People with friends
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    The beach where it’s located had a lot of boats parked most of the time.

    The location was amazing. The villas were very nice.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Poolside
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are really spacious, the pool is really big, so you will not experience crowds there. The location is amazing, directly at the beach.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    We thought every room was right next to the pool - this was not the case. The rooms could use some renovation.

    Location is amazing and rooms are spacious

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Nice hotel with relaxed atmosphere from busy beaches.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Poor tv options for the kid. Cleaning was not good, bottles and ashtray was not removed from the balcony.

    Balcony, swimming pool, breakfast, staff reacting to other guests disturbance at the evening, well maintained plants in the territory, extra bed for child was included.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    7.0
    Comfortable villas in nice location and with good pools.
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    Bit overpriced and run down : wifi did not work 1 entire day, tv apparently smart but you could not connect it to any mobile- we tried several (both iOS and android) tv in the jacuzzi room did not work. Breakfast was average but with great view. Hotel could be great with a bit of work!

    We stayed in the jacuzzi villa and it was very comfortable- the jacuzzi did not work at the beginning but hotel team fixed it. Good airconditioni g. Close to the beach. Nice swimming pools- perfect for kids! Beautiful garden - really nicely kept. Good breakfast location

    Stayed in March 2024

Showing 1 – 25

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