Beautiful and clean hotel, near the old town and the beach. The hosts are great and kind, the breakfast is delicious. The view from the rooftop is amazing, the pool was great. We had a great time in the hotel and in Madeira. The island is beautiful. Thank you, we'll back! :)

Stayed in June 2024

Nothing!

Rooftop bar and pool. I like that they arranged airport pickup also.

Stayed in May 2024

It is a pity there was no parking space available for us, so we had to park our rental car some five minutes away. Unfortunately the parking lots there were located under trees with lots of lice, so we had to clean our rental car before returning it. All this would not have occured if there was a parking lot next to the hotel for us.

We liked the swimming pool at the top level very much. The breakfast was excellent, lots of fruits and stuff. Our room was comfortable and had a beautiful view from the balcony. The staff was pleasant.

Stayed in May 2024

Nothing special, hotel is in 10 minutes slow walk to centrum of city.

Everything, clear specious rooms, good breakfast. Welcoming staff. On day we arrived safe in our room was taken to maintenance and person already left to home. On our request , safe was installed on same day , so person returned back and installed it. 👍

Stayed in May 2024

The coffee machine at breakfast Cappuccino tastes like hot chocolate

Fantastic location Everything within easy reach Hotel was very comfortable Staff very efficient and friendly Room large and bed very comfortable. The rooftop is great and with a pool but too cold to use, which is a shame. Breakfast a good start to the day, good variety Would recommend and book again

Stayed in May 2024

Pool was too cool, would have swam if heated.

Breakfast was a lovely plentiful buffet. I loved the proximity to everything, Old Funchal, the tram to the Palace.Thank you for a lovely introduction to your city. Your staff at the front desk was first rate.

Stayed in May 2024

Nothing

Clean, comfortable with friendly staff. Our room had a small balcony with a view and small table and chairs. Loved the pool/bar area And the location was a short walk to front/restaurants etc Had breakfast included but worth considering half board.

Stayed in May 2024

Nothing

Staff friendly and helpfull Breakfast very good Bar and top floor pool

Stayed in April 2024

The bed was a little bit hard and made some noises, but that was totally okay, because the hotel itself (even though it is directly in the city center) was very quiet.

The staff was very kind! We directly felt welcome and the staff was really supportive in any requests - they even did some kind of "lunchpackage" when we could not make it to the breakfast. The rooms were clean and modern, we really appreciated the location of the hotel, as it is directly in the city of Funchal and you can walk everything you need to see in the city.

Stayed in May 2024

The coffee at breakfast was grim, no matter how we tried to circumvent what came out of the machine. The very thin toilet paper is probably the thinnest we have ever had to use.

Our room with a seaview (on the 6th floor) exceeded our expectations. It was spacious and comfortable: we particularly liked the large balcony with a table and two chairs where we read, enjoyed a drink and could people watch. Every member of staff was warm, happy to help, and professional. Choices available at breakfast were excellent and constantly replenished. The hotel is an easy walk to a number of the sights and a wide choice of restaurants. The roof terrace is a plus: a small plunge pool in which to cool off; loungers, deckchairs and a choice of tables and chairs; a bar serving drinks and snacks with a smile!

Stayed in May 2024

I’m not too sure if there was room service. I couldn’t see any literature in the room for it. Otherwise I didn’t have any issue.

It was a nice location in the hotel on an upper floor. Good view and relaxing atmosphere. The people at the front desk were very helpful when I needed directions. Ok the whole a very pleasant experience. Thank you.

Stayed in May 2024

Wi-fi signal was awful

Location Polite Staff Clean & spacious rooms Great view from the roof

Stayed in May 2024

Breakfast

Location

Stayed in May 2024

-

Location, facilities and stuff Great location, in the city center of Funchal, nearby gondola and a lot of restaurants.

Stayed in May 2024

Very good location, professional and friendly staff.

Stayed in May 2024

The staff are very helpful.

The best selection for breakfast ever 😄.

Stayed in April 2024

All good.

Large variety for breakfast both continental and cooked. Great location, very clean, good facilities. Very pleasant and helpful staff.

Stayed in April 2024

A wide choice of breakfast. Hotel is in the city centre yet the room is quiet.

Stayed in April 2024

The WiFi in the rooms was very patchy but worked fine in common areas. The buffet breakfast had a lot of choice but would benefit from different breakfast specials for variety.

Staff were exceptionally kind to my wife and father-in-law, particularly Luis. The rooms were spacious and very comfortable. There was very little external noise and did not interrupt sleep at all. The rooftop swimming pool, though small, is in a nice space with views of the city. There's a large supermarket, shops and plenty of restaurants within a short walk of the hotel.

Stayed in April 2024

Good breakfast, good dinner, lovely having swimming pool on the roof. Great location easily walkable into Funchal. Easy access to buses. Staff very helpful and polite.

Stayed in April 2024

It was a beautiful hotel and very close to everything you need. The staff were very helpful booking tours.

Stayed in March 2024

I think breakfast can be better but is not bad neither

The location was just perfect, the hotel was just amazing with very friendly staff always there if you need help. The view 360 degrees from the rooftop is just stunning. I highly recommend the hotel

Stayed in April 2024

The beds were a bit hot. I think it was the mattress cover.

The rooftop pool and the staff.

Stayed in April 2024

Breakfast is enjoyable but repetitive during a 7-day long stay.

Location is central to Funchal, you can do a lot by foot.

Stayed in April 2024