Travessa das Merceeiras 27, Santa Maria Maior, 1100-348 Lisbon, Portugal
#56 of 396 hotels in Lisbon
Guests' ChoiceBased on 530 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.4
Value for money
8.6
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 17, 2024
Felicity
United KingdomYou can't really lie by the pool in your swimmers as you would expect if there is a pool.
Great location and lovely bar area.
Stayed in May 2024
Reviewed: June 16, 2024
Daniela
United States of AmericaNothing
Roof top, location, decor, breakfast, staff!
Stayed in June 2024
Reviewed: May 27, 2024
Julie
United KingdomNothing
Beautiful views and the best spot for breakfast in Lisbon
Stayed in May 2024
Reviewed: May 24, 2024
Federico
ArgentinaRepairs in the pool area while visiting the hotel. We were compensated though.
Location, amazing views, staff, pool area, catering.
Stayed in April 2024
Reviewed: May 22, 2024
Matthew
CanadaLocation overlooking water and bar with a view were favourites. Staff friendly.
Stayed in April 2024
Reviewed: May 20, 2024
James
United KingdomNot much. The view from the room (third floor) was obscured by a wall just outside the window! Perhaps a bigger choice of things to eat on their evening menu. And something to sit on in the bedroom!
This was a great boutique hotel with extremely friendly, interested staff and a warm, welcoming atmosphere. We were helped with our bags before we even got to the hotel. It is located right in the heart of Alfama, minutes from the Se (Cathedral) and on the #28 tram route (the classic Lisbon tram route). The bed was comfortable and the room pleasant. Facilities were very good: small pool, gym, various terraces. Breakfast was very nice indeed with a range of options including items to order outside of the buffet. There was coffee and tea available in their lounge for most of the day. There was entertainment on one evening too. Staff went out of their way to help.
Stayed in May 2024
Reviewed: May 14, 2024
Mikeh68
United States of AmericaUber/Bolt drivers have trouble finding the little alley the hotel is located, thus we had to walk about 100M to the hotel entrance. This could be challenging for someone with mobility issues.
The property and location is amazing! We checked in, they took our bags and then took us up to the beautiful patio/bar/pool area. The views of Alfama and the river cannot be beat from the patio. We spend each evening enjoying wine from the patio. They did an excellent job of
Stayed in May 2024
Reviewed: May 14, 2024
Susanb235
United States of AmericaOutstanding staff - very warm and accommodating. They make you feel like a special guest. The terrace is delightful and a great place for a nightcap.
Stayed in April 2024
Reviewed: May 12, 2024
Janice
United States of AmericaNothing
Everything, but particularly the outdoor bar/restaurant on the top that had gorgeous views.
Stayed in April 2024
Reviewed: May 9, 2024
Trevor
United Kingdomour room wasnt the best
reception staff are excellent and the whole place has a really good vibe, the view from the rooftop is excellent and we really enjoyed the whole experience. we would definitely return
Stayed in May 2024
Reviewed: May 6, 2024
Kate
United KingdomCleaning service was a bit slow - we went out at 9am and came back at 3:30pm and our room still hadn't been cleaned. Breakfast is expensive for what it is.
The hotel was really lovely in a great location - has a gorgeous rooftop bar that overlooks the area of Alfama. The hotel is really modern and chic, and rooms are very lovely.
Stayed in May 2024
Reviewed: May 6, 2024
Liesa
CanadaFound a dirty rag on the floor when we arrived. Pillows were the real downside I thought, they were the lumpiest pillows I’ve ever had in a hotel.
Loved the location, quiet and food and rooftop Patio!!! Never felt crowded. Loved the calm energy and quiet atmosphere. Felt very private.
Stayed in May 2024
Reviewed: May 6, 2024
Martin
CanadaBreakfast did not start promptly at 7:00 as advertised, and we had an early start in order to catch a plane. This meant we had to grab what we could and run.
Beautiful property tucked away in a hidden spot - charming! Excellent staff, nice rooms.
Stayed in April 2024
Reviewed: May 6, 2024
Kellie
United KingdomEverything
Beautiful
Stayed in May 2024
Reviewed: April 26, 2024
Peter
United KingdomNothing not to like.
Excellent location, great view and very quiet for such a busy district. The staff were very friendly and attentive without being intrusive.
Stayed in April 2024
Reviewed: April 24, 2024
Graham
United KingdomNothing!
Great location, staff and the pool bar was amazing during the day and late at night!
Stayed in April 2024
Reviewed: April 8, 2024
Desiree
United States of AmericaCoffee beginning at 6am?
The hotel was very unique. I loved the tour of the boutique hotel before being escorted to our room. The old bakery brick oven, the spectacular views, the infinity pool, service, food & variety of beverages. And the staff & other guests were very friendly. Overall relaxing vibe! I can’t wait to go back!
Stayed in April 2024
Reviewed: April 7, 2024
Nicole
United States of AmericaLoved everything!
View over the rooftops of Alfama from our window in room 31. Extra seating space in room 29.
Stayed in March 2024
Reviewed: March 30, 2024
Brenda
United States of AmericaThe lights in the room were confusing Couldn’t find outlet for hair dryer
Location View from terrace Breakfast
Stayed in March 2024
Reviewed: March 24, 2024
Martha
United States of AmericaThe breakfast was varied and you can order a hot cooked meal. The staff was friendly and helpful. The room was large enough and convenient,
Stayed in March 2024
Reviewed: March 23, 2024
Nicola
United KingdomRooms a little small & glass walls to bathroom a bit dangerous especially at night when easy to walk into them ! Plunge Pool is more for decoration -so don’t expect to swim laps but very pretty. Not an issue in March anyway
Great location for exploring and tucked away so It is not noisy. The roof terrace has amazing views and nice place to relax. Staff really friendly. Drinks & tapas on the terrace recommended.
Stayed in March 2024
Reviewed: March 19, 2024
Brenda
United States of AmericaThe lighting in our room
Location, room
Stayed in March 2024
Reviewed: March 12, 2024
Sara
TurkeyIt is my third time staying in this hotel and I can’t wait to stay there in my next visits
Stayed in March 2024
Reviewed: March 3, 2024
Kathryn
United KingdomThe climate control wasn’t working in the room but the management were amazing and went out of their way to rectify the problem.
The location was amazing.
Stayed in February 2024
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