Needed towel racks in bathrooms. No place to hang up used towels.

Friendly, helpful staff. Location. Breakfast included.

Stayed in June 2024

Our bathroom had no towel hangers or shelf for shampoo and gels in shower area

Spacious rooms with comfortable beds.Good Breakfast. Nice restaurant. Very Helpful staff. Great location.

Stayed in June 2024

I loved everything

Staff was great Food was delicious Great location

Stayed in June 2024

nothing - everything was very good.

the breakfast was great, the city was lovely and had lots to do in it. The hotel was clean and tidy and the staff were freindly and helpful.

Stayed in March 2024

Didn’t get a chance to stay longer. But will next time

The location the menu the staff were very friendly all in all a very good hotel

Stayed in June 2024

Nothing

Location friendly knowledgeable staff . Nice breakfast

Stayed in May 2024

The hotel's location is perfect, situated in the heart of the city with easy access to major attractions, shopping areas, and public transport. Whether you're in town for business or leisure, you'll find everything you need just a short walk away. The rooms were impeccably clean and well-maintained, a testament to the hotel's high standards of hygiene and cleanliness. It's clear that the housekeeping staff takes great pride in their work, as the rooms were spotless and well-stocked with all the necessary amenities. One of the highlights of my stay was the array of services available. The hotel boasts a fantastic bar, perfect for unwinding after a day of exploring the city. The restaurant offered a diverse menu with delicious options that catered to various tastes. The buffet breakfast was a particular favorite of mine, featuring a wide range of hot and cold dishes, fresh fruits, pastries, and beverages. It was a great way to start the day.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

No issues during our stay.

Property was clean, offered a complimentary breakfast and was well located in city centre.

Stayed in May 2024

Very clean ,fantastic location

Stayed in May 2024

NA

Very helpful and experienced staff, who provided an excellent service. The breakfast was delicious and catered well for vegetarians. The location was really good and away from the busy city centre but only 10 mins to walk in.

Stayed in May 2024

Very good service, excellent employee and hotel's position was excellent

Stayed in May 2024

Prior to arriving I had requested a twin room but when we arrived we were given a small double bed room not what we required. However they did sort out the problem immediately and upgraded us to a very pleasant room overlooking the lovely avenue. It was ideal.

The property was spotless. A great location just beside the metro or if you like walking as we did it was just about 15 minutes or so from downtown. The staff were very kind, pleasant and helpful. We were very happy there.

Stayed in May 2024

VERY GOOD BREAKFAST - EXCELLENT POSITION OF THE HOTEL, CLOSE TO MOST POPULAR / INTERESTING / TOURIST PLACES

Stayed in May 2024

The facilities need an upgrade

A bit antiquated

Stayed in May 2024

when AC was first turned on it had a weird smell. NO Iron & Ironing boards! I was told it was due to safety reasons and if I wanted something Ironed I would have to pay!

Room was a great size - comfy!

Stayed in May 2024

No bottled water

Location, cleanliness, breakfast, staff

Stayed in May 2024

Food in testaurant wasn’t as aithtic as I would like scaled you suit foreigners

Stayed in May 2024

everything was great - location, breakfast, restaurant for dinner, room

Stayed in May 2024

A bit crowded at breakfast. Small elevators.

Very friendly, helpful staff. Very comfortable room. Very good breakfast - lots of variety and good quality Perfect location - close to centre but far enough away to be quiet Metro and Bus stop just outside

Stayed in May 2024

Very clean, friendly staff and great location.

Stayed in April 2024

Breakfast

Location, stuff

Stayed in April 2024

Hotel Staff are very good. We had a room on the 9th floor the maid noticed my birthday card. On our return there was a bottle of champagne and two cakes. It was a lovely surprise from the hotel. Location is good, plenty of choice for breakfast.

Stayed in April 2024

It would be good to air the room after it is cleaned.. Also the noise from the corridor is too much early in the morning, so the sound isolation is not the best.. But if you need a place in the best location in Lisbon, it is definitely a good option..

The location is excellent! It is right in the heart of Lisbon, but not in the most crowded part-and if you need to go somewhere the metro is just next to it.. They also allowed me to check in much earlier than the check-in time, which made my day much more convenient.. The size of the room and the comfort of the bed was quite good.. The room was clean with a nice view..

Stayed in April 2024