Rua Guiné 18 Prior Velho, Loures, 2685-334 Lisbon, Portugal
#265 of 400 hotels in Lisbon
Guests' ChoiceBased on 2527 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
7.9
Facilities
8.1
Staff
8.7
Value for money
7.8
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 16, 2024
Anna
PolandThere is no very early breakfast for those whose flight is in the early morning.
It's near airport so it's very convenient if your flight is early in the morning.
Stayed in August 2024
Reviewed: September 16, 2024
Cassillis
United KingdomNothing on this occasion.
A very quick 6 hour stop over between flights. Perfect for what was needed.
Stayed in September 2024
Reviewed: September 16, 2024
Alan
United States of AmericaBkfst....xcellent. Location to airport.....xcellent.
Stayed in September 2024
Reviewed: September 16, 2024
Allison
United States of AmericaConvenient, easy check in and check out, transportation in morning to airport
Stayed in September 2024
Reviewed: September 16, 2024
Janie
United States of AmericaThe shower spilled into bathroom floor.
Close to the airport.
Stayed in September 2024
Reviewed: September 11, 2024
Mike
CanadaIt’s not as close to the airport as I would have liked Nothing around
Stayed here on our last day to be close to the airport Nice hotel , clean Staff was very helpful
Stayed in September 2024
Reviewed: September 11, 2024
Tomas
LithuaniaPoor isolation from neighbours and corridor
Good location, everything else is quite average.
Stayed in September 2024
Reviewed: September 9, 2024
Ben
United KingdomReception manager on a power trip and required thank you's and praise for solving problems he created.
Close to airport.
Stayed in September 2024
Reviewed: September 8, 2024
Rose
United States of AmericaShuttle wasn't running
Proximity to airport
Stayed in September 2024
Reviewed: September 8, 2024
Mark
CanadaThe curb appeal was horrible…we almost didn’t go in. We wanted a location near the airport for an early flight out. The neighborhood looked very sketchy, but turned out to be perfectly fine.
The staff was outstanding. The room was clean and comfortable and the breakfast was outstanding.
Stayed in September 2024
Reviewed: September 5, 2024
Isabelle
CanadaNa
Na
Stayed in September 2024
Reviewed: September 4, 2024
Zammarchi
United States of Americabreakfast options were great
Stayed in September 2024
Reviewed: September 4, 2024
Willie
CanadaThe evening dinner - the food was poor.
Close to the airport. Fair sized rooms. Clean. The staff listen and are friendly. The breakfast is above average. Great place for an overnight stay but not for a vacation.
Stayed in August 2024
Reviewed: September 2, 2024
Vivian
United States of AmericaThe view of the area wasn’t pretty.
It had shuttle service back to the airport.
Stayed in August 2024
Reviewed: September 1, 2024
Lawrence
United KingdomModern and clean hotel in close proximity to the airport. Good breakfast included
Stayed in September 2024
Reviewed: August 31, 2024
Fiona
United KingdomThe website said free airport shuttle but in fact there inst a shuttle to get there from airport and a taxi is 20 euro . Once you are at the hotel they do run a shuttle back to the airport for 5 euro per person that was punctual and quick.
Clean, reasonable price not too far from airport. Staff are nice. It’s a basic airport hotel no more than that. Fine to sleep for a night
Stayed in August 2024
Reviewed: August 28, 2024
Gary
CanadaBooking decription is un clear. Reserve for double bed but getting 2 single bed. It should separate the choice of single.or double
Staff is friendly
Stayed in August 2024
Reviewed: August 27, 2024
Antonio
South AfricaThe pillows were all 4 stiff/hard. Maybe have 2 stiff pillows and 2 softer pillows on a bed, so the guests can use it to their liking.
The staff were very friendly and helpful. I had to print some papers and the staff assisted me. We had an early flight and hotel was very close to airport and had a reliable shuttle service (we had to pay extra, but it's ok) We checked out before breakfast, but we received takeaway breakfast goodies, which was also nice.
Stayed in August 2024
Reviewed: August 24, 2024
Roger
CanadaIt was far from any open restaurants and we ended up eating at the hotel. Breakfast is good but I don’t recommend eating dinner, it was not good at all.
It was convenient and close to the airport as our flight was cancelled and we needed a quick place to stay for the night.
Stayed in August 2024
Reviewed: August 22, 2024
Dorothy
United States of AmericaAll good.
Staff was great. Food was good.
Stayed in August 2024
Reviewed: August 22, 2024
Gonçalves
Portugalmy room and another were separated by a door
The price and the bed
Stayed in July 2024
Reviewed: August 20, 2024
Jessey
CanadaCould have more restaurants closer to hotel but a quick taxi to restaurants
Great value and location
Stayed in August 2024
Reviewed: August 19, 2024
Carol
United KingdomHotel was clean, comfortable, near the airport and breakfast choices were good . On site parking was an added bonus.
Stayed in June 2024
Reviewed: August 19, 2024
Louise
PortugalBreakfast
Pillows
Stayed in August 2024
Labège, France
Naxos Chora, Greece
Ugento, Italy
Kelowna, Canada
Madrid, Spain
Auer, Italy
Amsterdam, Netherlands
Albufeira, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content