via riccardo wagner 8, 90139 Palermo, Italy
#432 of 796 B&Bs and inns in Palermo
Guests' ChoiceBased on 108 B&B reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.6
Staff
9.1
Value for money
8.6
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 28, 2024
Lindyll
New ZealandNothing.
Excellent communication, beautiful decor-especially the bathroom. Very comfortable beds and great bed linen. Very good sweet and savoury breakfast. Coffee, tea and minibar in the room. Helpful staff, spacious facilities, good aircon, quiet, comfy chairs, well serviced daily, very nice location close to Via Roma bus stops and good restaurants. Concierge service for bus to Monreale. We were able to borrow wineglasses and bottle opener for sundowners on our balcony.
Stayed in May 2024
Reviewed: May 23, 2024
Botz-bornstein
Kuwaitvery nice
Stayed in May 2024
Reviewed: May 20, 2024
Jennifer
AustraliaDelightful property in the heart of Palermo. Staff all very helpful.
Stayed in May 2024
Reviewed: May 10, 2024
Giuliana
United KingdomJust got a little confused on arrival as we weren't sure where to go once through the main street door.
The location was perfect. The place was very clean and comfortable. Francesco and all the staff we're very nice and helpful. I would definitely stay here again.
Stayed in May 2024
Reviewed: April 27, 2024
Wanda
SwitzerlandThe staff was incredibly friendly and helpful. We thoroughly enjoyed our visit and wished we could have stayed longer. I highly recommend it!
Stayed in April 2024
Reviewed: April 26, 2024
Alex
IsraelThe entrance is not so comfortable.
Clean, friendly, exellent location. Good 3* hotel.
Stayed in April 2024
Reviewed: April 18, 2024
James
United States of AmericaGreat old dame of Palermo!
Breakfast was excellent. Gym could be better. Bathroom could be larger. Bar and lounge were great.
Stayed in April 2024
Reviewed: April 3, 2024
Liisa
FinlandCan’t think now anything
Beautiful, relatively big room with a balcony, very friendly owner and staff, handy location and still quiet. We could have stayed longer if possible.
Stayed in April 2024
Reviewed: March 28, 2024
Patricia
United States of AmericaNo complaints about our stay!
Perfect location and friendly staff. Check-in process was smooth. Room was large and comfortable, very clean. We would definitely stay here again next time we are back in Palermo. Bathroom was located outside of the main room but was easy to access.
Stayed in March 2024
Reviewed: December 1, 2023
Rade
Austriavery friendly staff - comfy bed - perfect location - very clean
Stayed in October 2023
Reviewed: November 7, 2023
Véronique
FranceThe stairs before the lift
Stayed in November 2023
Reviewed: November 7, 2023
Vladislav
CanadaMold in the bathroom,not convenient pillows and mattress, poor breakfast
Short walk to main promenade, 30 minute walk to train to airport
Stayed in November 2023
Reviewed: October 24, 2023
John
AustraliaLocation great for my short stay. Easy to find hopon-hopoff point and on final day easy to get to segesta bus point to trapani.
Stayed in October 2023
Reviewed: October 22, 2023
Danièle
United States of AmericaNothing.
Very central location. Quiet as it overlooks a pedestrian area. Attentive staff. Spacious room, ours was the junior suite with private sauna and jacuzzi. Breakfast can be had on the balcony. Very safe. Setting is a large apartement divided into several spacious rooms with a/c. Like a hotel and B&B. We enjoyed and recommend it.
Stayed in October 2023
Reviewed: October 14, 2023
Carolina
PortugalGreat location to visit the city on foot.
Stayed in October 2023
Reviewed: October 13, 2023
Sally
AustraliaGood location , comfortable room
Stayed in September 2023
Reviewed: October 9, 2023
Maja
SerbiaThis is an exceptional place to stay. Bright, comfortable, elegant... this place is run with great care to the finest detail. Our room had a balcony overlooking the street, but it was quiet at night. There is a reception desk and everybody at the Residenza were most kind, willing to help and their recommendations on what to see, where to eat etc... were valuable. We liked the variety of food that was served for breakfast and the coffee. This was definitely the best choice for our short stay in Palermo
Stayed in October 2023
Reviewed: September 30, 2023
Carmen
ItalyNothing it was perfect
Wagner Residence Palermo. What a delightful hotel. Look no further. It's a great discovery. They provide knowledgeable information about local places: good restaurants, museums and other delights of Palermo. I have to say that all the staff we encountered were so friendly they made our stay a happy one. The hotel has some beautiful paintings in the lobby and in your room. Thanks Carmen. I’ll be back😎😜
Stayed in September 2023
Reviewed: September 16, 2023
Carly
ItalyThe only complaint we would’ve had was that there was no air flow in our bathroom, so it was constantly hot and stuffy.
Residenza Wagner was a fantastic experience, the staff is so friendly and helpful, the location is great, and the stay was quite comfortable!
Stayed in August 2023
Reviewed: September 13, 2023
Jane
United KingdomThe bathroom smelt of drains.
Central location- nice area with restaurants nearby
Stayed in September 2023
Reviewed: September 7, 2023
Erika
United States of AmericaAll good !
Very clean, safe , good value for money
Stayed in September 2023
Reviewed: September 6, 2023
Rik
United KingdomAccess to the property was tedious
Not applicable parking. Was utterly ridiculous and Palermo as a tourist attraction does not avail itself of people visiting by car.
Stayed in September 2023
Reviewed: September 4, 2023
Emma
IrelandNot much to not like really. Breakfast options a little limited
Great location. Very clean. Very comfortable and spacious. Very safe.
Stayed in August 2023
Reviewed: August 17, 2023
Daire
IrelandNothing. It was perfect!
Amazing location! Our room was just great. We wouldn't hesitate to recommend Residenza Wagner to family, friends or anyone who wants to visit Palermo. Only a 15 minute walk from the historical sites like the Norman Palace. We would come back for sure.
Stayed in August 2023
Jena, Germany
Brendola, Italy
Medellín, Colombia
Iron Acton, UK
Terrace, Canada
Budapest, Hungary
Nice, France
Rio de Janeiro, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content