Via San Girolamo, 8, 55100 Lucca, Italy
#12 of 166 B&Bs and inns in Lucca
Guests' ChoiceBased on 81 hotel reviews
9.5Cleanliness
9.8
Comfort
9.9
Location
9.7
Facilities
9.7
Staff
10.0
Value for money
9.4
Free Wifi
8.1
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 26, 2024
Supantong
ThailandVery beautiful apartment perfect location
Stayed in May 2024
Reviewed: May 19, 2024
Pestana
United States of AmericaStairs! But it’s understandable. Not many lifts in Lucca.
Excellent locale with common kitchen (no closing g though!) and so many comfy extras like water, tea, coffee and snacks.
Stayed in May 2024
Reviewed: May 18, 2024
Kristina
United States of AmericaI loved everything!
I loved the location and the comfort of the suite.
Stayed in May 2024
Reviewed: May 6, 2024
Vid
SloveniaOur only complant would be the street noise, since we had a corner room on a busy street. Sound isolation could be better. But we got some earplugs in the room.
Everything regarding the accommodation was great, the host was very friendly and helpfull.
Stayed in May 2024
Reviewed: April 29, 2024
John
IrelandNoise from the bar next door.
Convenient location, excellent host, short walk to the Train Station.
Stayed in April 2024
Reviewed: April 27, 2024
Yiwei
New ZealandThe host has offered the best hospitality. Good location to explore Lucca.
Stayed in April 2024
Reviewed: April 16, 2024
Torild
NorwayAlways when you travel, you hope to come to a place like Perle d’Ambra: In the heart of an interesting town, a place with a delicate interior with all amenities, a spacious kitchen and a wonderful and helpful hostess. It could’t have been better!
Stayed in April 2024
Reviewed: December 8, 2023
Julio
United States of AmericaBetter mattress
The bed was too hard.
Stayed in October 2023
Reviewed: November 13, 2023
Eleanor
United States of AmericaThis is a gorgeous property with spacious, bright rooms, lovely fixings in the bathroom, and the sweetest host you could ask for. It was easy to reach on foot from the train station and had a very nice café downstairs. From here we walked the whole town and the surrounding wall (several times). There were treats and more in the pretty shared kitchen/lounge, though we didn't make use of them; spent all our time exploring fabulous Lucca.
Stayed in October 2023
Reviewed: September 30, 2023
Karen
United KingdomIt was absolutely perfect
Everything
Stayed in September 2023
Reviewed: September 29, 2023
Lydia
AustraliaNo improvements needed, elegant, comfortable accommodation. The only drawback is the noise from nearby restaurants/bars. Earplugs helpful!
Delicious pastry delights and cereals, plus teas and/or coffee in a very comfortable setting. The location is only a short walk from the station. And can’t be any closer to all the historic buildings, churches, towers and shops
Stayed in September 2023
Reviewed: September 27, 2023
Carolyn
Spainit was a little noisy from. the street below but ear plugs provided
Excellent. Felt like home. Very easy to find things.
Stayed in September 2023
Reviewed: September 21, 2023
Henry
United KingdomWe found the bed a little hard for our liking, although this is, of course, personal choice! It's also worth noting that it is located above an Irish pub that was a little noisy untill just after midnight, not a problem for us, but worth noting!
A realy lovely host, great room, lots of space and had anything we could have wanted! The property was kept spotless. A great location for exploring the old town of Lucca!
Stayed in September 2023
Reviewed: September 19, 2023
Karl
AustraliaMaybe an extra layer of glass to insulate sound from the street would help, especially early in the morning when the baking business starts their activity for the day. Otherwise this would be a perfect site.
Spacious room with fully equiped shared kitchen available. Really appreciated the chilled filtered water - which even had a sparkling option. The fridge was handy as was the coffee maker and the wide range of crockery and cutlery- when we chose to eat in. Our host was really friendly and helpful with advice about local attractions
Stayed in September 2023
Reviewed: September 1, 2023
Sally
AustraliaFriendly, helpful host. Great location for exploring Lucca
Stayed in September 2023
Reviewed: August 26, 2023
Frances
United States of AmericaDebora is a fantastic host and goes the extra mile to make her guests feel welcome. 10/10 room - clean, updated, great amenities.
Stayed in August 2023
Reviewed: August 23, 2023
Katherine
AustraliaNothing
Great location,close to the station. Debra was a lovely host, very welcoming, lovely room. Shared kitchen was well equipped and particularly liked the water dispenser. Couldn’t fault anything
Stayed in August 2023
Reviewed: August 5, 2023
Louise
United KingdomThe noise outside the apartment was a little disappointing but Debora provided us with ear plugs and that helped.
What a delightful host Debora was. A beautiful property with stunning attention to detail. Lots of good storage space and immaculately cleaned and presented.
Stayed in August 2023
Reviewed: August 4, 2023
Andrew
United KingdomFantastic stay. Great hosts, perfect location!
Stayed in July 2023
Reviewed: July 27, 2023
Eike
AustriaA wonderful accommodation. Our host was exceptionally friendly, the rooms are very beautiful, everything is very clean and new. There is also a beautiful kitchen that is stocked with all kinds of teas, coffee and biscuits. The location is perfect as well, right next to the city center.
Stayed in July 2023
Reviewed: July 14, 2023
Kyriakos
United KingdomOur room was above a pub which made it noisy on Saturday night until late, but the provided earplugs cancelled the noise.
Sparkling clean, amazing facilities, close to all amenities, cordial host. Would definitely stay again.
Stayed in July 2023
Reviewed: July 12, 2023
Penny
United KingdomNothing.
Everything - from arrival to leaving Debora was friendly, helpful and always ensured everything was perfect for us. The cleanliness was amazing, excellent attention to details
Stayed in July 2023
Reviewed: July 10, 2023
Almonte
United States of AmericaThe only complaint we had was the shower water temperature was finicky and tended to be cold water.
Location was great and check in process was superb. We were given a map of Lucca and suggestions for things to do. The room came with access to a shared kitchen that had some snacks and an espresso machine (that were all free). The room had plenty of space. There was an outdoor concert nearby and the host was kind enough to leave us earplugs in case we needed them.
Stayed in July 2023
Reviewed: July 4, 2023
Barrie
AustraliaAll of the reviews that mention the outstanding service are 100% correct. Very Very happy with the service we received during our stay. The room is beautiful, comfortable and very clean. You can listen to the babble from the street with the windows open or close them for peace and quiet. You are within the walls of the city within comfortable walking distance from the station. The bike hire is on the corner and very easy to hire to ride around the top of the wall. The best way to get your bearings on this beautiful historic town. Lucca was my favourite place on our 6 week holiday around Europe. I would definitely stay here again.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content