Via Campogrande, 8, 37018 Malcesine, Italy
#5 of 84 hotels in Malcesine
Guests' ChoiceBased on 52 hotel reviews
9.4Cleanliness
9.6
Comfort
9.3
Location
9.7
Facilities
9.1
Staff
9.9
Value for money
9.0
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 31, 2024
James
United States of AmericaAll was good.
Outstanding breakfast, great variety of food and excellent service.
Stayed in May 2024
Reviewed: May 5, 2024
Brendan
United KingdomNothing
Great place to stay. Staff was extremely helpful and friendly. They were very accommodating in regard to events.
Stayed in May 2024
Reviewed: September 23, 2023
Judith
United States of AmericaNo place to sot in the room, only the bed. Mattresses were uncomfortable- too hard.
Excellent breakfast and location.
Stayed in September 2023
Reviewed: September 19, 2023
Alan
United States of AmericaFabulous B&B, great location, outstanding breakfasts, lovely staff, parking & bicycles included. Erika was a lovely host! The breakfast room was amazing, such a fabulous experience.
Stayed in August 2023
Reviewed: August 13, 2023
John
AustraliaNothing!!
Friendly, helpful host. Fantastic breakfast.
Stayed in August 2023
Reviewed: August 13, 2023
Danielle
United KingdomVery nice hotel with lovely breakfast each morning and excellent service. The room was great - very clean and had all the amenities. The hotel is also in a great location - very close to shops, restaurants and the cable car.
Stayed in August 2023
Reviewed: August 10, 2023
Paweł
PolandThis is not a classic hotel but a guest house. There is no swimming pool or similar facilities. It's not a problem for me, but it's worth remembering before booking
A sensational facility run by very nice people. A very small family hotel. Clean, well-maintained, driven by passion.
Stayed in August 2023
Reviewed: August 2, 2023
Bethan
United KingdomNothing - it was perfect!
Such a beautiful hotel in a beautiful town! We absolutely loved our stay. Very comfortable rooms with lovely bathroom and a little balcony. The breakfast was delicious and so much selection! Very impressive! Erika was lovely and even helped us with a restaurant recommendation and we can’t wait to return!
Stayed in July 2023
Reviewed: July 28, 2023
Guy
IsraelThe bed wasn't the most comfortable, it's an adjoined twin making a double. It did not spoil the stay though.
Erika is a lovely owner/hostess. It's a lovely quiet little hotel, conveniently located right across the street from old Malcesine. Breakfast was amazing.
Stayed in July 2023
Reviewed: July 26, 2023
Michael
United States of AmericaNo parking was available.
Location to downtown Malcesine and breakfast.
Stayed in July 2023
Reviewed: July 23, 2023
Gavin
United KingdomNo elevator
Locality
Stayed in July 2023
Reviewed: July 18, 2023
Sarah
South AfricaWe loved our stay at Erika's Hotel! Erika and her team go out of their way to ensure that you have a comfortable stay and the breakfast was outstanding!
Stayed in July 2023
Reviewed: June 29, 2023
David
United States of AmericaWonderful hostess. Delicious breakfasts. Easy to walk to everything.
Stayed in June 2023
Reviewed: June 26, 2023
David
United States of AmericaLoved everything about Hotel Erika.
Beautiful hostess. Great location. Wonderful breakfast.
Stayed in June 2023
Reviewed: June 21, 2023
Onorio
CanadaEverything
Erika and her mother Are wonderful hosts!!! Great facilities, friendly welcome, great location, easy parking and great breakfast!!! Second time staying at Hotel Erika and both were great experiences!
Stayed in June 2023
Reviewed: June 20, 2023
Margaret
United KingdomNothing
Hotel Erika is perfectly positioned close to all main sights and the town. it has its own secure garage so we did not need to use the car as everything was within walking distance. It is extremely clean and very comfortable. it has a very warm welcoming family feel about it. Erika could not have been more friendly and helpful. The breakfast was excellent with a huge choice. Little touches like biscuits on arrival and a gift on leaving made all the difference. My visit coincided with my birthday and I was given a bottle of wine.
Stayed in June 2023
Reviewed: June 16, 2023
Sotiris
GreeceThings to improve: 1. wifi range. Today is very inexpensive to cover the area, instead of having one router for the whole hotel. 2. Extend the breakfast time by half an hour... 09:30 is very pressing. 3. Allow the car owners to come and go as they please. The fact that you need to leave the car out if you happened to return after 21:30 does not sound good especially when you charge 18 euros per day.
The hotel is exceptionally clean, in excellent location steps away from the old town. The owner and sister very pleasant and welcoming. It had all basic facilities. I left last the breakfast which was phenomenal for a three star hotel
Stayed in June 2023
Reviewed: June 15, 2023
Chris
United Kingdomno lift
conveniently located near the lake. amazing breakfasts with homemade jams and all kinds of fruit- too much to eat!
Stayed in June 2023
Reviewed: October 23, 2022
Ann
NorwayGreat breakfast, walking distance to city center. Very welcoming host, and very clean room.
Stayed in October 2022
Reviewed: October 6, 2022
Sarah
United States of AmericaErika made us feel like old friends and attended to our every need. The genuine care and concern she shows guests is phenomenal. The breakfast was exceptional! So fresh and the variety was unmatched to anywhere else we stayed while visiting Italy. Location is close walking to sights, dining and the Lake. We'll be back and highly recommend Hotel Erika
Stayed in September 2022
Reviewed: September 25, 2022
Hayley
United KingdomThere was nothing that we disliked.
Erika was amazing! Very welcoming and helpful. Breakfast was lovely with lots of choice. Could tell Erika loved to make an effort and you could tell this through her finishing touches. The homemade cakes her mum made was a nice surprise each morning
Stayed in September 2022
Reviewed: September 10, 2022
Glen
United States of AmericaPillows were very hard and made it somewhat uncomfortable to sleep on. Also, the room we were in had no reading lamps. The lights that were meant to be reading lights directed their light straight out, but not towards the bed.
Location was great, basically across the street from entry to the old town, hotel and rooms were clean and maintained well, breakfast was presented in a very attractive way, in a beautiful room with a huge selection. Hotel hostess was extremely friendly and helpful. Would definitely recommend the hotel.
Stayed in September 2022
Reviewed: September 10, 2022
Jackie
United KingdomNothing
Location was perfect so close to the lovely old town and breakfast was perfect- beautifully laid tables every morning
Stayed in September 2022
Reviewed: September 1, 2022
Glen
United States of AmericaA minor point given how great this place is, but the air-conditioning is on a timer and shuts off in the morning, even if you're still there in bed...we were there during a heat wave, so that woke us up each morning. It's understandable given the high costs of electricity/gas/utilities this year, but perhaps the morning shut-off time could be increased until check-out, or slightly later than right after sunrise. Nevertheless, we'd still choose Hotel Erika again...the many positives definitely outweigh this one small issue.
This place is awesome! The location can't be beat--easy walking distance to Old Town and the cable car, but with its own parking garage. The facilities were spotless, comfortable, and gorgeous. The staff was friendly, professional, and extremely helpful (Erika is amazing!) There also is a cute bar and courtyard serving drinks most of the day until 10pm. On top of all of that, the breakfast was incredible--really delicious, with a huge selection. We hope to stay here again!
Stayed in July 2022
Showing 1 - 25
Los Angeles, USA
Barcelona, Spain
Avoca, Ireland
Cristian, Romania
Edinburgh, UK
Walvis Bay, Namibia
Tczew, Poland
San Teodoro, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content