the firs night was ok but there is so much noise from the outside , on our second night we couldn't sleep!

the location is very good! the stuff is so nice and helpful nice breakfast

Stayed in September 2024

It was a pretty convoluted path to our room. The place has character so that was a small price to pay.

The location is in the heart of the city but the room was quiet!

Stayed in September 2024

The room is too basic for the cost The breakfast is too average The shower is half broken

The location is great Staff are helpful

Stayed in September 2024

Good location, comfy beds, good variety for breakfast.

Stayed in September 2024

Great hotel in the centre of Florence. Really helpful and friendly staff.

Stayed in August 2024

THE FRONT DESK STAFF DIDN’T MAKE ME FEEL WELCOMED , MAYBE PERSONALITIES BUT AT LEATA A SMILE COULD WORK 😉. I FOUND SOME BLACK LONG HAIRS ON THE FLOOR AND A COUPLE ON MY BED .

LOCATION , ONE BLOCK TO BASILICA ST MARIA DI FIORE AND MAIN ATTRACTIONS. BIG AND QUIET ROOM . ELEVATOR CAN NOT GIVE OPINION ABOUT BREAKFAST CAUSE I DID NOT HAVE TIME TO GET IT BECAUSE OF EARLY TOURS I TOOK . THE GUY WITH GLASSES AND GREY HAIR BOOKED ME A TAXI FOR AN EARLY RIDE I NEED IT TO THE TRAIN STATION , I APPRECIATED THAT .

Stayed in August 2024

Most of check-in procedures happens manually with the books, so upon arrival I had to wait 20 minutes for my turn which itself took 15 minutes even if I checked-in online beforehand to speed the process. Very unfriendly posters on wall explaining rules, for example "we dont carry your suitcase, its 3 star hotel", "we can order you taxi, but we are not travel agency". I get the point, but it could be written in more polite way. Aircondition worked poorly during intense heat days. Very unpleasant smell in hotel and rooms. Smells old and soggy. Towels were suppoused to be changed every 2 nights, noone showed up during our 3 nights stay. Power outage in the breakfast area every morning. Probably related to old equipment.

Best location. Very friendly staff at reception. Mini bar available. Fair breakfast. Quite cold mini fridge.

Stayed in July 2024

Beds are quite uncomfortable

Stayed in July 2024

Breakfast and coffee. Breakfast was slightly rough in terms of freshness of breakfast options and breakfast options themselves. Coffee machine was not working properly. If I knew ahead of time I would book the room without breakfast. There are a lot of nearby breakfast options that are not too expensive and serve good breakfast. The hotel room was great but an only thing missing in the room was a small coffee machine which could have been convenient for someone like us who must drink coffee as the start of the day.

Location, location, location! The hotel was in the old part of town. It was a block away from Duomo Cathedral (Cathedral of Santa Maria del Fiore) and 5 min away from Uffizi Galleries! Room was spacious and clean. Bed was comfortable. Room was cleaned everyday without asking.

Stayed in July 2024

We recently stayed at Hotel Maxim Axial and had a lovely time. While the hotel showed a bit of wear and tear, its fantastic location made up for it, allowing us to easily explore. The staff were wonderful, always friendly and helpful, We would recommend this hotel for its excellent service and prime location.

Stayed in July 2024

Staff was very kind. Fantastical location. It was possible to keep our luggages in a luggage room after check-out.

Stayed in July 2024

Difficult to navigate with several floors and long hallways.

Good location. Friendly staff.

Stayed in June 2024

Value for money, old building

Staff and location

Stayed in June 2024

Nothing to dislike

Location, friendly professional staff and lovely relaxing reception

Stayed in June 2024

The location is perfect to visit different attraction points and the shopping malls. It is 10min walk from the train station. The breakfast and rooms are value for money and up to the exceptions. Thanks for allowing us to keep the baggage for few hours.

Stayed in June 2024

Excellent location, helpful staff and breakfast was decent.

Stayed in June 2024

Just a personal preference for a shower that is enclosed - their shower is very large and nice but because of who I am as a person, water went everywhere out of the shower. Also, the elevator is quite small and just fit two people with luggage, but is definitely functional and I’m so glad it was there. Overall, no real problems at all. It’s a great place to stay.

Amazing location in Firenze. The staff were pleasant and the room was large and comfortable. Some great breakfast options as well - very handy having breakfast at the hotel. That’s one meal you don’t have to worry about for the day! We would definitely stay here again.

Stayed in June 2024

Our room was on the street side, so having the window open meant that it was quite noisy. But with the window closed, you couldn't hear anything. Our AC unit had a water leak, but the staff took care of it promptly.

The location was great, near everything in the historic center. Breakfast was included and had a lot of options to eat including espresso machines. The bed was comfortable, and the room and bathroom were spacious for historic buildings.

Stayed in June 2024

Bed was not very comfortable.

Breakfast was good, location was excellent

Stayed in May 2024

The room was a bit gloomy being on the courtyard and on the first floor and the lighting was poor.

Great location, friendly and helpful staff.

Stayed in May 2024

Unfortunately, there was a bathroom issue in our room, and we had to stay in a smaller room with an old bathroom for the first day. Nevertheless, they treated us with a free cocktail in a tarazza with great view!

Great location. Kind and helpful staff. Clean room with clean and nice linens. The renovated bathroom in our second room was spacious and amazing. Good, basic breakfast, plus they had pancakes. I would give a 9 if we had our room from the 1st day 😉

Stayed in May 2024

Pricey.

Excellent location. Friendly staff. Decent breakfast. Comfortable bed and hot shower.

Stayed in April 2024

Being on the tourist strip it was quite noisy at night. Couldn't quite get the temperature right in the room.

Great location, right in the midst of restaurants, shopping and lots to see. A few steps to local sights. Walk to the train station. Room and bathroom clean.

Stayed in April 2024

A bit noisy

The location is amazing, 1 min to the Domo. I really like the staff Sabrina from the reception. She give us all the informations that we need it.

Stayed in April 2024