property was good but it was difficult to carry our luggage’s back and froth when moving in and moving out. Though they was help , our suitcases were dragged through the steps , we ended up with scratches at the bottom and wheels were torn. there should be some other option to facilitate this .

view and location

Stayed in March 2024

Not a lot of extras just one small water. Lots of stairs but that's what you get for the view so it's worth it in the end.

The view from the suite was amazing, could not have been better. The breakfast was incredible and they give you so many options. The pool is very nice and again the view from it is perfect. The room was very clean, comfortable and the shower was very good.

Stayed in April 2024

The bathroom, though clean, had a mild funky smell that couldn't go away. The room phone was not working.

The view was so amazing. Absolutely loved having breakfast brought to us every morning and the flexibility to have it changed daily. I especially loved the fruits. The pool was always warm and the view there was spectacular. Staff were always friendly and helpful even with recommendations on where to visit.

Stayed in April 2024

nothing

fantastic location very comfortable spacious rooms excellent attentive staff great breakfast

Stayed in April 2024

Curtains could be implemented to allow some sunlight waking

Wondrous location overlooking the sea, perfectly set for the evening sunsets. Penelope and her team were warm and welcoming and provided a little orientation of the highlights of the island and local spots for the locals.

Stayed in March 2024

The steps… there are 86 steps to reach the top. So you really need to have done some work before you come.

The view, the room, the terrace, the breakfast… truly a special place.

Stayed in March 2024

Loved my stay at this hotel! The views were incredible and having a cozy spot outside your room was amazing to take in the views. The room was very comfortable, spacious and had all amenities that you would need. The pool was heated for this time of year, which was lovely. The lady at reception was so friendly, welcoming and provided me with a lot of information. The staff were very friendly and helpful too (especially with helping carry my bags up and down all the stairs). Loved the breakfast selection that got brought to my room each morning, where I could sit and enjoy my food while taking in the views. The hotel is in a prime location with many restaurants etc. all within walking distance. This hotel exceeded all my expectations and I would highly recommend.

Stayed in March 2024

N/A.

Great location in Fira, Santorini! The view from our suite was amazing. Greta hot tub, and breakfast were awesome. Very helpful staff. Highly recommended and will consider again for the next trip!

Stayed in November 2023

Rooms were a little small, but I expected this.

Fabulous view! Excellent staff & very good breakfast.

Stayed in November 2023

The only downside about this property is too many stairs to reach the room. I won’t recommend this property if you have knee problems or above 40 years of age.

Views and breakfast is very nice! Sunset in the balcony is spectacular! The suite was very nice and clean. Staff was courteous

Stayed in October 2023

The fact that we had to carry our bags almost half way down before help came. It was a long way down and those with weak legs should really consider staying somewhere else. To be fair they did help with the bags in the way back. When asked, I was told I did not ask for help with bags. The point is we didn't know that the hotel was so far down as we have never been there.

The view was nice. And the location in Fira was perfect as most of the shops are nearby.

Stayed in November 2023

Everything is perfect

The breakfast and the location was perfect 👍

Stayed in November 2023

We were in room 17, therefore every guest pretty much has to walk past our room to exit the facility. Other rooms had more benefits. Shower pressure was poor. Weirdly though the shower in the WC around the pool was extremely high pressure.. maybe its a gravity fed system? No kettle or tea bags in the rooms. We didn’t request one but thought this might have been standard. Had teas at breakfast though. There is a coffee machine and coffee pods in the room but no milk again didn’t request for milk. Breakfasts, although quite a lot and well presented, could cater more for the western customer. And also could have a bit more variety on the warm side - for example, no toast. But did get a bread roll. Location - although a great location in terms of views and no other hotels infront of you. You therefore have to walk up 100ish steps daily to get back up to the town. Believe me it becomes a bit too much effort after 10 days. Ive decided I hate steps. Would I go back again? I think I wouldnt hesitate to go back again but I do think there might be hotels in better locations - this being said the location of this hotel was very discrete and therefore felt extremely safe in evenings.

Just returned, had a fantastic 10 days. The hotel is lovely, well presented and every room has an outstanding view. We were in Room 17. The room was a sufficient size and the balcony and the terrace was a great size with table chairs and beach chairs. The property overall is kept very clean and the staff work very hard to make sure you are happy as guests. Food and drinks exceptional. Gorgeous bar at the top with an amazing view from the wooden bar top and views over the whole of the caldera. Loved the binoculars around the pool to spy on the cruise ships - did this everyday. Lovely pool, slightly heated - was refreshing. With a bit of a cave section which has a seat and jacuzzi style pumps (not too fancy though). Bar is at the top, pool is at the bottom (about 5 floors) but you can call up to the bar to request drinks to be brought down. Nice WC at the pool which is hidden and hosts a shower too. Was very happy staying here.. see the negatives though.

Stayed in November 2023

None

This place is stunning. If you are reading this, you should seriously book here. We splurged a bit, but honestly if you have the budget this is the place to do so. We stayed here 2 nights. Our room had a huge balcony with a view overlooking the caldera and Fira. We also had a hot tub. Beds were comfortable. They were helpful in organizing tours. We did the sunset catamaran tour. Breakfast was food, delivered to your room. If you are debating staying Fira or Oia, I think both are reasonable options. Oia will have slightly nicer views (classic blue topped roof, etc), but prices will be much more expensive, with smaller rooms, etc. We just took the bus for 1.60 euro to Oia, took our photos, etc. You can also do the hike from Fira to Oia which I highly recommend. Overall fantastic experience.

Stayed in October 2023

Nothing

Location, facilities and staff were amazing. Photos don’t do it justice

Stayed in October 2023

The pool is completely falsely advertised on their website . There is no black cave pool, it is a regular pool with a dark surface , and the area and pool are tiny . And other patrons felt the same . They should change that, as I feel it is a very strong feature that draws people in . And the rooms were not that nice as far as decor goes if they have been renovated. Also , there is absolutely no privacy on the decks every guest walks by each other .

View

Stayed in October 2023

The 85 steps down from street level to reach the hotel, then further down to reach the rooms.

The views, the service, the hospitality, everything is picture perfect.

Stayed in October 2023

The bar only stayed open until around 9pm which was a bummer.

The view from our room was unbelievable. The room was amazing and the location was unmatched. Staff were friendly and helpful. Hot tub was the perfect addition to our vacation.

Stayed in October 2023

the room wasn’t so clean we found an insect on the pillow but once we informed the receptionist, they came and changed all the duvets. this ruined out first day , we didn’t expect to find an insect “especially we had a baby with us “ in the room that we paid 550 dollars/night!!

very nice view over the caldera you can watch the sunset from your balcony delicious breakfast breathtaking views for the sea and sunset

Stayed in September 2023

Nothing really. It was a lovely place to stay and we would absolutely come back!

The room was perfect with a fabulous view, private hot tub, and helpful staff. The room was clean and in a perfect, private location! The food was great and we loved our stay! Great location! BONUS: The night we arrived was the anniversary of the last eruption of the caldera, so we were treated to a huge fireworks display! Amazing!

Stayed in September 2023

The stairs at the property and around the hotel are very steep.

Views were amazing.

Stayed in August 2023

The views & rooms!

Stayed in September 2023

One of the reception staff was quite surly, not 200% embracing customer surface. Other than her, all staff fabulous!

Stunning! Fabulous location, facilitates, view, a true slice of serenity!

Stayed in September 2023

Porto Fira Suites was our paradise for 3 days. Everything was just perfect, including the staff and Melina at reception.

Stayed in August 2023