The receptionist didn’t say a word! No hello and welcome. No thank you for staying with us and I hope you enjoy your stay or advice about where my room was - which was in another hotel building. When I left and returned the room key, no thank you and did you find the room ok and satisfactory? Or goodbye and we hope you come back. In fact not a word. Terrible behaviour for the front of the hotel.

I didn’t have the breakfast. Location was fine and room was ok. Clean and quiet

Stayed in June 2024

For my trip I didn't find anything I can complain about.

Room was clean and quiet. Good location as there were parks and restaurants at walkable distance. Pretty good breakfast.

Stayed in May 2024

Room was on the small side and dated furnishings. Walls were fairly thin and could hear people talking next door

Very central and super close to Paddington station It was clean and fitted our purpose. We only were there to sleep

Stayed in June 2024

Didn't like being on the fourth floor with a steep winding staircase. Especially at the end of the day after hours of travelling and walking around London. Booked The White House but was actually put up in The Seymour hotel, where we had to go to check in. Guessing it's a group of hotels all joined together. Which is fine but should be told may be put up in different hotels. Breakfast was a continental, which was expected with the cost, not a lot of choice though. The cereal tasted stale, the toast was pre-prepared, so they were cold and weren't very well toasted tbh. Maybe having a couple of toasters available for people to toast their own when they actually want it. Cereal boxes rather than dispensers. The juice was vile and looked like it had been sat in the dispensers for ages. Lots of sediment and stuff floating around in it. Cheese and ham slices didn't look very appealing either.

Close to station and on multiple bus routes. There are plenty of shops, cafes and bars around. Nice room, not very big, but it had 2 separate beds in, and a little vanity area with a wardrobe, a decent size ensuite with a shower. Sink a little small, but this was only really an issue when it came to filling the kettle. Tea and coffee provided would have liked a couple more teabags and sugar, though.

Stayed in June 2024

Size of room. Impossible to eat or work in. Window would not close or lock and anyone in next rooms could just enter your room. Front desk was sleeping on arrival. Check in is in another hotel.

Location. Near Paddington tube and station. Clean. Shower size great

Stayed in June 2024

Dated

Clean and safe. Location

Stayed in June 2024

The room wasn't particularly clean. The second night was very loud with the room next to us up making noise until 2.30am when we finally went to reception for the second time to ask for help. The receptionist did come and assist in asking the other guests to quieten down but it did put a downer on our stay not to be able to get a good night's rest.

Big enough room especially by London standards. Beds were comfy. Location of hotel easy to access even by bus. Receptionist allowed us to check in a few minutes earlier than 2pm when we turned up slightly early which was helpful although had offered to allow us to leave bags if we needed.

Stayed in May 2024

Breakfast was poor quality Very cheap ingredients- very processed food

Location Being able to drop bags off prior to check-in Check in person was friendly and helpful with adapter

Stayed in May 2024

Rooms and baths are small but for the price they are okay. Breakfast timing of 7-9 am is very inconvenient to those who are on leisure trip. It must be extended to 10 am. I found some of the staff in dining room unhelpful and somewhat rude. Rest of the staff, specially at reception were courteous and helpful.

Location is the best in London. 5 minutes walk from train, tube and bus stations. Good restaurants around. And what really mattered to me was that Mosque is right next to the hotel.

Stayed in May 2024

Hatd to get a seat in the breakfast room, breakfast ok but some fruit would have been good.

Small room but good bed, comfortable, close to trains, overall very satisfied.

Stayed in May 2024

The fans (2) didn't work. The hand wash was thick and doffoxult to use!

The staff were really helpful and the room, even though on the smallish side, was good. Only thing was having 2 fans and neither worked. Other than that, really good. Nice continental breakfast too.

Stayed in May 2024

The reception, even if the member of staff was very nice, when we went the 1st day of arrival to leave there some suitcases, they were not around for a while, so we had to go for lunch taking our suitcases. It wasn’t a problem, but it would have been nice to leave them there, to see someone in the lobby. Also, I would have liked to have 2 keys for the rooms instead of 1.

Location is perfect, really well connected via bus and train/tube. We liked the cleanliness of the rooms, very quiet area, beds were small but comfy. In general, we were very satisfied! The breakfast was quite good, not the best, but for the price was quite good.

Stayed in May 2024

We reserved a room at The White House Hotel but were given a room at The Seymore Hotel nearby.

Wonderful location

Stayed in May 2024

Extra cleanliness, attention to details and extra hospitality are what's missing

Location and overall good

Stayed in May 2024

Water pressure is really bad. I gave up to shower. I wanted a private bathroom but without being able to shower, I might have been better off with a shared working shower.

The room was well equipped for the price, and bed comfortable. It was fairly quiet and in walking distance from underground and shops.

Stayed in May 2024

The room was suffocating and no light to read by.

Pretty basic but ok.

Stayed in May 2024

Too far away from station

Great place

Stayed in May 2024

The breakfast area was quite small and so was the room.

We only stayed overnight between trips. The building appears to be a complex of hotels as we ended up staying in another one. Breakfast was sufficient.

Stayed in May 2024

Hotel was so close to the Paddington station. There were many pubs and restaurants nearby. The region of the hotel was so good. The breakfast was good.

Stayed in May 2024

The rooms were tidy but could do with a freshen up. Mild smoky smell and broken bathroom door handle and window wouldn’t lock.

The reception man was extremely helpful, polite and kind. We were staying at short notice due to needing easy access to a hospital where a relative was in his last days. The man, whose name I sadly didn’t get, did all he could to make the stay as good as possible and was really accommodating. I cannot thank him enough.

Stayed in May 2024

Cant comment on the breakfast because I didn't try it but everything else was bang on for the money...

Great staff and much better than I was expecting....would recommend without hesitation.

Stayed in May 2024

Breakfast was only ok. Not many choices for vegetarians. Not even eggs.

Stayed in May 2024

Location

Stayed in March 2024

We were on lower ground floor so no view. Original room was on third floor so we had option of no view and one floor of stairs or 3 flights. No lift Breakfast could have done with some fruit and honey. Noise from room above us!

The bathroom was clean and had a decent shower. We had a quadruple room. Was clean and comfortable but hot (fan good but too noisy to keep on all night even on mute setting). Staff were helpful and moved us to a different floor as no lift and no-one to help take the case up (we had requested ground floor but by message after booking so it hadn't been seen). Breakfast was continental buffet with cereal, toast, ham, cheese, jam (mostly peach!) . Tea coffee hot chocolate and fruit juice. nice enough!

Stayed in May 2024