136 Sussex Gardens, Westminster Borough, London, W2 1UB, United Kingdom
#577 of 1,014 hotels in London
Guests' ChoiceBased on 439 hotel reviews
7.7Cleanliness
8.3
Comfort
8.1
Location
9.1
Facilities
7.4
Staff
9.1
Value for money
7.5
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Pistritto
United States of AmericaSmall bathroom/shower. But, not a huge deal.
Great location. Nice hotel.
Stayed in May 2024
Reviewed: June 6, 2024
Sharon
AustraliaThe room was minuscule, the bathroom was the size of a wardrobe and there is no lift. Breakfast was a poor continental selection in a souless basement and it was overpriced for the standard.
Good location, near Paddington station, bed was comfortable, the shower had good pressure.
Stayed in June 2024
Reviewed: June 4, 2024
Vivienne
AustraliaStairs
Location
Stayed in May 2024
Reviewed: May 23, 2024
Mirela
RomaniaThe lack of variety of food for breakfast.
Clean and hospitable, good bed.
Stayed in May 2024
Reviewed: May 23, 2024
Julia
United States of AmericaMy unit is on basement and there’s no lift. The room is comfortable but tiny, and the shower unit is super small.
Great location. The staff is polite and professional.
Stayed in May 2024
Reviewed: May 21, 2024
Jayne
United KingdomNo tea/coffee in room.. very steep stairs.. but it did say that before we booked. Very small room… but is an old Victorian property so to be expected
Very clean. Location to Paddington station was good..friendly staff
Stayed in May 2024
Reviewed: May 20, 2024
Sally
United KingdomEverything was simple, clean, helpful staff, felt very safe. Very convenient location.
Stayed in May 2024
Reviewed: May 9, 2024
Antony
United Kingdom"Breakfast" was very lackluster and disappointing. No lift between floors.
Great location around the corner from Paddington Station. Comfy and clean. Friendly staff. Spacious rooms.
Stayed in May 2024
Reviewed: May 7, 2024
Olli-valtteri
FinlandStaff, Raul and Stan 👍🏻👍🏻
Stayed in May 2024
Reviewed: May 6, 2024
Julia
FinlandThe toilet/shower is quite small, but everything worked well and didn’t really bother me.
The location is great, 5min walk to Paddington station and great connections to a lot of places by metro/buses. Nice and calm hotel street, clean and comfy rooms and good wifi. The breakfast lady was super nice and always happy, so it was a great start for the day!
Stayed in May 2024
Reviewed: April 19, 2024
John
SwitzerlandBreakfast was very basic
Rooms were clean and comfortable and the hotel is in the perfect location for sightseeing and travel in and out of Paddington. Reception staff also very helpful and friendly.
Stayed in April 2024
Reviewed: April 14, 2024
Jayne
United KingdomNothing
Lovely
Stayed in March 2024
Reviewed: April 9, 2024
Victoria
CanadaReplace the older windows! The wind was very noisy and was difficult to sleep. also the bathroom needs some upgrading.
excellent location off a quiet street, rooms were clean and comfortable. staff was friendly.
Stayed in April 2024
Reviewed: April 8, 2024
Jjacobsohn
South AfricaThe shower head didnt stay up so showering was a challenge. Breakfast was reasonable but nothing hot and reception staff could be a bit more friendly.
Very convenient to the station, underground and restaurants. Very clean and breakfast staff were incredible. Also easy to walk to nearby attractions.
Stayed in April 2024
Reviewed: April 6, 2024
Pessini
United KingdomThey don’t have any lift only stairs and the breakfast time is REALLY short only from 7-9am.
The location is great!!
Stayed in April 2024
Reviewed: April 6, 2024
Pring
United KingdomThe windows even tho looked very nice and traditional they did not help to stop the noise from the outside so did effect sleeping.
Location was spot on for ease of travelling, Parking was a bonus, Staff very helpful, Clean and tidy hotel.
Stayed in April 2024
Reviewed: March 17, 2024
Michelle
GermanyHad to ask for the receipt every day and got it on our last day finally.
Very clean and reasonable price. Staff was also very friendly and polite.
Stayed in March 2024
Reviewed: March 2, 2024
Christian
BelgiumTiny cosy room, ideal as a starting point to discover London in a calm safe area.
Stayed in February 2024
Reviewed: February 19, 2024
Rory
IrelandRoom small but fine for the money
Very quiet room and great night sleep
Stayed in February 2024
Reviewed: February 16, 2024
Crisan
RomaniaThe breakfast
The clean and the staff
Stayed in February 2024
Reviewed: January 6, 2024
Teresa
United KingdomWe were on the 3rd floor, and I counted around 56 steps to get to the room. By step 40, my legs were burning. Luckily, we only had a rucksack, but for people with luggage, they will struggle. Due to the age of the property and building restrictions, our room 17, although pleasant, the sash windows did allow a lot of road noise but a pair of ear plugs and it won't be an issue. The kind gentleman on reception did offer to change our room, but we only had one night left, so we stayed where we were. Having to go to reception to get a hot drink was a bit annoying, especially when having to climb the stairs again afterwards. A kettle in the room would be more beneficial. Although there are a couple of negatives, it is only personal ones and so don't let these put you off staying as we would book again.
Perfect location only a short walk to Paddington Station, it's situated on a lovely leafy street, the view from the window was lovely and you were able to open the top or bottom of the sash windows. The room was small but ample for a few nights. Came with a safe, hairdryer, and small TV. The staff were very friendly and engaged in conversation and also provided us with a map which was good. Would definitely book again
Stayed in January 2024
Reviewed: December 30, 2023
Sarah
Belgiumonly small drawback, the magnetic cards which tended to demagnetize.
Simon was super welcoming. Everything was as stated in the hotel descriptions. The lady who takes care of breakfast was very attentive to our every need.
Stayed in December 2023
Reviewed: December 29, 2023
Sarah
ItalyExcellent location in a quiet leafy garden road near to two tube stations. Facilities basic but comfortable and clean and ideal for a night in London at a reasonable price. Staff friendly. Coffee and tea facilities in reception.
Stayed in December 2023
Reviewed: December 19, 2023
Ujal
United KingdomWe were staying on the third floor and they didn't have a lift and we had to drag our bags on narrow stairs 3 floors up. They also did not have a kettle and teas/coffees in the room so every time you'd need a hot drink you'd have to go down to the reception. Which wasn't nice considering we were on 3rd floor! Our room was also facing the road and it was very noisy because of the cars late at night, I didn't sleep very well because of that.
The hotel was clean and the room was just as advertised. Staff were helpful at the desk as well as the kitchen in the morning for breakfast. We drove to London and had reserved the parking space which was bang opposite to the hotel and not the street which was very good.
Stayed in December 2023
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