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  5. Reviews of The Omega Hotel

Reviews of The Omega Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

136 Sussex Gardens, Westminster Borough, London, W2 1UB, United Kingdom

#575 of 1,009 hotels in London

Guests' Choice

Review Score

Based on 436 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.4

  • Staff

    9.1

  • Value for money

    7.5

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The lack of variety of food for breakfast.

    Clean and hospitable, good bed.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Overall, I’m happy with a one night stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My unit is on basement and there’s no lift. The room is comfortable but tiny, and the shower unit is super small.

    Great location. The staff is polite and professional.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Overall a good stay and would stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No tea/coffee in room.. very steep stairs.. but it did say that before we booked. Very small room… but is an old Victorian property so to be expected

    Very clean. Location to Paddington station was good..friendly staff

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Everything was simple, clean, helpful staff, felt very safe. Very convenient location.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Clean and friendly
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    "Breakfast" was very lackluster and disappointing. No lift between floors.

    Great location around the corner from Paddington Station. Comfy and clean. Friendly staff. Spacious rooms.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff, Raul and Stan 👍🏻👍🏻

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Great comfy hotel with good connections
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilet/shower is quite small, but everything worked well and didn’t really bother me.

    The location is great, 5min walk to Paddington station and great connections to a lot of places by metro/buses. Nice and calm hotel street, clean and comfy rooms and good wifi. The breakfast lady was super nice and always happy, so it was a great start for the day!

    Stayed in May 2024

  • Reviewed: April 19, 2024

    8.0
    Great place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very basic

    Rooms were clean and comfortable and the hotel is in the perfect location for sightseeing and travel in and out of Paddington. Reception staff also very helpful and friendly.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Lovely lady doing breakfast. So helpful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Lovely

    Stayed in March 2024

  • Reviewed: April 9, 2024

    7.0
    pleasant stay, excellent location
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Replace the older windows! The wind was very noisy and was difficult to sleep. also the bathroom needs some upgrading.

    excellent location off a quiet street, rooms were clean and comfortable. staff was friendly.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower head didnt stay up so showering was a challenge. Breakfast was reasonable but nothing hot and reception staff could be a bit more friendly.

    Very convenient to the station, underground and restaurants. Very clean and breakfast staff were incredible. Also easy to walk to nearby attractions.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    I was a good stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They don’t have any lift only stairs and the breakfast time is REALLY short only from 7-9am.

    The location is great!!

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The windows even tho looked very nice and traditional they did not help to stop the noise from the outside so did effect sleeping.

    Location was spot on for ease of travelling, Parking was a bonus, Staff very helpful, Clean and tidy hotel.

    Stayed in April 2024

  • Reviewed: March 17, 2024

    9.0
    Nothing special but very solid!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Had to ask for the receipt every day and got it on our last day finally.

    Very clean and reasonable price. Staff was also very friendly and polite.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Ideal for a short stay and to explore London from. Price quality ok
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Tiny cosy room, ideal as a starting point to discover London in a calm safe area.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Lovely staff, extra quiet room, clean and well managed. Excellent location.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room small but fine for the money

    Very quiet room and great night sleep

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    -
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast

    The clean and the staff

    Stayed in February 2024

  • Reviewed: January 6, 2024

    8.0
    Little Gem
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We were on the 3rd floor, and I counted around 56 steps to get to the room. By step 40, my legs were burning. Luckily, we only had a rucksack, but for people with luggage, they will struggle. Due to the age of the property and building restrictions, our room 17, although pleasant, the sash windows did allow a lot of road noise but a pair of ear plugs and it won't be an issue. The kind gentleman on reception did offer to change our room, but we only had one night left, so we stayed where we were. Having to go to reception to get a hot drink was a bit annoying, especially when having to climb the stairs again afterwards. A kettle in the room would be more beneficial. Although there are a couple of negatives, it is only personal ones and so don't let these put you off staying as we would book again.

    Perfect location only a short walk to Paddington Station, it's situated on a lovely leafy street, the view from the window was lovely and you were able to open the top or bottom of the sash windows. The room was small but ample for a few nights. Came with a safe, hairdryer, and small TV. The staff were very friendly and engaged in conversation and also provided us with a map which was good. Would definitely book again

    Stayed in January 2024

  • Reviewed: December 30, 2023

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    only small drawback, the magnetic cards which tended to demagnetize.

    Simon was super welcoming. Everything was as stated in the hotel descriptions. The lady who takes care of breakfast was very attentive to our every need.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night

    Excellent location in a quiet leafy garden road near to two tube stations. Facilities basic but comfortable and clean and ideal for a night in London at a reasonable price. Staff friendly. Coffee and tea facilities in reception.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Just as shown in the pictures!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We were staying on the third floor and they didn't have a lift and we had to drag our bags on narrow stairs 3 floors up. They also did not have a kettle and teas/coffees in the room so every time you'd need a hot drink you'd have to go down to the reception. Which wasn't nice considering we were on 3rd floor! Our room was also facing the road and it was very noisy because of the cars late at night, I didn't sleep very well because of that.

    The hotel was clean and the room was just as advertised. Staff were helpful at the desk as well as the kitchen in the morning for breakfast. We drove to London and had reserved the parking space which was bang opposite to the hotel and not the street which was very good.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    ROOMS VERY SMALL

    Stayed in November 2023

  • Reviewed: December 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    HOW cold the room was.

    Stayed in November 2023

  • Reviewed: December 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location in Paddington. Clean and comfy. Small room, as expected. Very friendly staff.

    Stayed in November 2023

Showing 1 - 25

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