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Reviews of The Alan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

18 Princess Street, Manchester, M1 4LG, United Kingdom

#46 of 115 hotels in Manchester

Guests' Choice

Review Score

Based on 5589 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.4

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: April 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfasts were terrible and poot value for money. Full English buffet on the first day was cold, tasteless and poor quality. Tried again the second day with smashed avocado and poached eggs --- avocado ok but the eggs were solid and cold. Need to up their game in the kitchen! The staff in the restaurant were lovely though and the coffee was ok.

    The room was spacious, comfortable and clean . Lovely bathroom, big soft towels, nice products. The staff were very friendly and helpful. The general ambiance of the hotel was great. Excellent location.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Reasonably nice hotel, good staff but the rooms dont look like the pictures.
    • Leisure trip
    • Couple
    • Classic Double Double
    • Stayed 3 nights
    • Submitted from a mobile device

    The pictures of the room show on the site make it look fancier than it actually is. The room we got was very long and the sitting / relaxation area was one uncomfortable chair (in a double double room) and a very old television which was a bit pointless. For a room like that there should be a sofa atleast I feel. The room was clean but was a little run down, the carpet was ripped and there were stains on the wall which could have been painted over. Id say over all it was nicer than a premier inn or ibis hotel but not by much.

    The entrance to the hotel is nice, the reception staff are always there and check-in was quick. When I needed assistance over the weekend they helped me out quickly. The room was a good size and the beds were comfortable. Location was good for Manchester city center.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Air con loud, could here upstairs showering and mobile phone going off. Poor service at bar

    Good location and good price

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Really good stay again - we will return , please improved breakfast service however !
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast - super tasty and good quality produce however the time taken was unfortunately a little silly ! Over 75 minutes from entering the breakfast area to leaving - However Issac did a great job in cleaning, serving and taking orders by seemingly himself ( we thought at least three staff members or a pre order system would have been ideal ) - Issac was friendly , apologetic and upbeat despite things being out of his hands , a really great experience with the server ! :)

    Perfect location with modern and simple rooms, super friendly staff as always - would especially like to mention Issac who did an amazing job at a difficult breakfast service !

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Great location, good price
    • Leisure trip
    • Group
    • The Signature Double
    • Stayed 1 night
    • Submitted from a mobile device

    The only issue we had was a missing tea cup, which when we asked for another didn’t turn up

    Perfect location, nice decor, good facilities. We enjoyed the speaker in the room - nice touch

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Great location for attending a wedding nearby
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Trying too hard to be “industrial “ with bare plaster walls

    Staff very welcoming hotel clean bed comfortable full English breakfast fab porridge not so much

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Great hotel, great atmosphere, vibe, food and would definitely stay again!
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms were a bit basic vs reception area but very good value for the deal we got

    Location, vibe, nice and chilled not stuffy. Great food

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    The hotel is lovely, nice design but there could be more attention to details in regards to cleanliness and general stat
    • Leisure trip
    • Travelers with friends
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean-ish but could be cleaner there was hair in the sink, the rug next to the bed wasn’t straightened out etc. Not biggest deal but attention to details could be better. Also breakfast was okay, toast was burnt and service could be a bit better had to wait for a long time to order despite there not being that many people

    It was nice and stylish, good location in the city centre

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    A/C in our room didn't work very well, so it was a bit cold and stuffy.

    Staff were super friendly and helpful.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Relaxing. Lovely.
    • Leisure trip
    • Couple
    • The Signature Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved everything

    The aesthetic was beautiful and relaxing and intriguing all at once.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Great stay in a fab location, friendly staff and lovely clean, comfortable room.
    • Leisure trip
    • Couple
    • Signature Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    Being picky but… some of the communal areas look a bit uncared for. The open ceilings didn’t work for me personally but I appreciate they are a design feature! Same with the ‘bare’ walls in the bedroom. Personally feel the room would have looked much more attractive with nice paint or wallpaper. Could have done with a dressing table in the room when getting ready to go out.

    Great location. Lobby and dining/bar areas look really smart. Friendly welcome and helpful staff. Bed was huge and very comfortable. Bathroom was lovely and a good size. Shower was great.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    The shower not matter which way it was turned was at a boiling temperature for ages

    Good location and price for the hotel

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    We’ll be back!
    • Leisure trip
    • Family with young children
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Busy bus stop right outside the door. You have to work your way through the people queuing to get to the steps and inside.

    Great location. High quality fixtures and fittings. Very clean! Well equipped room. Baggage storage facility was a lovely bonus enabling us to extend our weekend in the city by an extra few hours as we’d travelled on the train.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Would stay again
    • Leisure trip
    • Couple
    • Signature Deluxe Double
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was slow & ran out of tonic / juices for the cocktails on Saturday

    A lovely hotel in Manchester central - easy access to the tram and walking distance from Piccadilly.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Great stay would recommend
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was bad it never stayed the same temperature

    Room was very spacious the lobby was nice and the hotel was in a perfect position

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Harmony welcomed all of us 😀 marvellous customer service Room was large clean but no water and old television

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Stayed twice already, The Alan is always our first thought when in Manchester for a gig
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting in the rooms isn’t great, very dark in fact

    Lovely vibe! Central location and really comfortable beds!

    Stayed in February 2024

  • Reviewed: March 24, 2024

    9.0
    Manchester The Alan
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Very poor breakfast service. Presume all guests landed for breakfast at same time, waited nearly hour for food after ordering.

    The hotel decor, room size and location.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Lovely stay in this beautiful hotel very comfortable and stylish
    • Leisure trip
    • Family with young children
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet/rug was curled up. Trip hazard. The high window in our upper bedroom.

    Loved the entrance. Great decor. Good location. Beautiful design and seating area.

    Stayed in February 2024

  • Reviewed: March 24, 2024

    8.0
    central convenient location with friendly staff , quirky comfortable rooms and nice vibe
    • Business trip
    • Group
    • Signature Deluxe Double
    • Stayed 3 nights

    possibly some staining on the floor. Also, I broke my glass cup on my first day and it was not replaced so I had to make tea in a glass. no big problem!

    room was lovely

    Stayed in March 2024

  • Reviewed: March 24, 2024

    7.0
    Gorgeous hotel, not quite perfect
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The hot water took 10m to get to warm on an evening, which wasn't a terrible inconvenience but did feel wasteful and was far from ideal to have to wait so long. I'm unsure the Whatsapp/mobile contact number is the best way of ensuring reachability - we needed some additional bedding at 12am but after several messages and calls on WhatsApp and over the normal network no one answered or got back to us for 4 hours. It wasn't an emergency but does make me wonder what would have happened if it was and we couldn't get out the room to contact the desk.

    The room was exactly as advertised, it was a beautiful room with gorgeous windows and lighting. The Samsung TV was easy to connect to, the bed was comfy and it was within walling distance of the city centre.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Lovely and will visit again
    • Business trip
    • Solo traveler
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Chilled and comfortable

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Fantastic, brilliant and gorgeous.
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 1 night
    • Submitted from a mobile device

    With it being an old building and very open plan, it did get a bit cold in some areas of the hotel. But it was a cold February night..!!!!

    Brilliant location, the staff were fantastic and the food in the restaurant was fabulous. I would highly recommend this hotel.

    Stayed in February 2024

  • Reviewed: March 21, 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night
    • Submitted from a mobile device

    Cheap toilet paper and expensive bar

    Mid week price and location

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • The Classic Double
    • Stayed 1 night

    Lovely breakfast, clean and comfortable room. Friendly staff.

    Stayed in January 2024

Showing 76 - 100

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