18 Princess Street, Manchester, M1 4LG, United Kingdom
#46 of 115 hotels in Manchester
Guests' ChoiceBased on 5589 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.4
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2024
Roux
United KingdomThe breakfasts were terrible and poot value for money. Full English buffet on the first day was cold, tasteless and poor quality. Tried again the second day with smashed avocado and poached eggs --- avocado ok but the eggs were solid and cold. Need to up their game in the kitchen! The staff in the restaurant were lovely though and the coffee was ok.
The room was spacious, comfortable and clean . Lovely bathroom, big soft towels, nice products. The staff were very friendly and helpful. The general ambiance of the hotel was great. Excellent location.
Stayed in April 2024
Reviewed: April 1, 2024
David
United KingdomThe pictures of the room show on the site make it look fancier than it actually is. The room we got was very long and the sitting / relaxation area was one uncomfortable chair (in a double double room) and a very old television which was a bit pointless. For a room like that there should be a sofa atleast I feel. The room was clean but was a little run down, the carpet was ripped and there were stains on the wall which could have been painted over. Id say over all it was nicer than a premier inn or ibis hotel but not by much.
The entrance to the hotel is nice, the reception staff are always there and check-in was quick. When I needed assistance over the weekend they helped me out quickly. The room was a good size and the beds were comfortable. Location was good for Manchester city center.
Stayed in April 2024
Reviewed: April 1, 2024
Hayley
United KingdomAir con loud, could here upstairs showering and mobile phone going off. Poor service at bar
Good location and good price
Stayed in April 2024
Reviewed: April 1, 2024
Elsie
United KingdomBreakfast - super tasty and good quality produce however the time taken was unfortunately a little silly ! Over 75 minutes from entering the breakfast area to leaving - However Issac did a great job in cleaning, serving and taking orders by seemingly himself ( we thought at least three staff members or a pre order system would have been ideal ) - Issac was friendly , apologetic and upbeat despite things being out of his hands , a really great experience with the server ! :)
Perfect location with modern and simple rooms, super friendly staff as always - would especially like to mention Issac who did an amazing job at a difficult breakfast service !
Stayed in April 2024
Reviewed: March 31, 2024
Lucie
United KingdomThe only issue we had was a missing tea cup, which when we asked for another didn’t turn up
Perfect location, nice decor, good facilities. We enjoyed the speaker in the room - nice touch
Stayed in March 2024
Reviewed: March 31, 2024
Nikki
United KingdomTrying too hard to be “industrial “ with bare plaster walls
Staff very welcoming hotel clean bed comfortable full English breakfast fab porridge not so much
Stayed in March 2024
Reviewed: March 29, 2024
Kate
United KingdomRooms were a bit basic vs reception area but very good value for the deal we got
Location, vibe, nice and chilled not stuffy. Great food
Stayed in March 2024
Reviewed: March 29, 2024
Aleksandra
United KingdomThe room was clean-ish but could be cleaner there was hair in the sink, the rug next to the bed wasn’t straightened out etc. Not biggest deal but attention to details could be better. Also breakfast was okay, toast was burnt and service could be a bit better had to wait for a long time to order despite there not being that many people
It was nice and stylish, good location in the city centre
Stayed in March 2024
Reviewed: March 29, 2024
Ellen
United KingdomA/C in our room didn't work very well, so it was a bit cold and stuffy.
Staff were super friendly and helpful.
Stayed in March 2024
Reviewed: March 28, 2024
Selena
United States of AmericaLoved everything
The aesthetic was beautiful and relaxing and intriguing all at once.
Stayed in March 2024
Reviewed: March 27, 2024
Fiona
United KingdomBeing picky but… some of the communal areas look a bit uncared for. The open ceilings didn’t work for me personally but I appreciate they are a design feature! Same with the ‘bare’ walls in the bedroom. Personally feel the room would have looked much more attractive with nice paint or wallpaper. Could have done with a dressing table in the room when getting ready to go out.
Great location. Lobby and dining/bar areas look really smart. Friendly welcome and helpful staff. Bed was huge and very comfortable. Bathroom was lovely and a good size. Shower was great.
Stayed in March 2024
Reviewed: March 27, 2024
Ana-isabella
United KingdomThe shower not matter which way it was turned was at a boiling temperature for ages
Good location and price for the hotel
Stayed in March 2024
Reviewed: March 25, 2024
Ian
United KingdomBusy bus stop right outside the door. You have to work your way through the people queuing to get to the steps and inside.
Great location. High quality fixtures and fittings. Very clean! Well equipped room. Baggage storage facility was a lovely bonus enabling us to extend our weekend in the city by an extra few hours as we’d travelled on the train.
Stayed in March 2024
Reviewed: March 25, 2024
Grace
United KingdomBreakfast was slow & ran out of tonic / juices for the cocktails on Saturday
A lovely hotel in Manchester central - easy access to the tram and walking distance from Piccadilly.
Stayed in March 2024
Reviewed: March 25, 2024
Jack
United KingdomThe shower was bad it never stayed the same temperature
Room was very spacious the lobby was nice and the hotel was in a perfect position
Stayed in March 2024
Reviewed: March 25, 2024
Penelope
United KingdomHarmony welcomed all of us 😀 marvellous customer service Room was large clean but no water and old television
Stayed in March 2024
Reviewed: March 24, 2024
Danielle
United KingdomThe lighting in the rooms isn’t great, very dark in fact
Lovely vibe! Central location and really comfortable beds!
Stayed in February 2024
Reviewed: March 24, 2024
Helen
United KingdomVery poor breakfast service. Presume all guests landed for breakfast at same time, waited nearly hour for food after ordering.
The hotel decor, room size and location.
Stayed in March 2024
Reviewed: March 24, 2024
Gill
United KingdomThe carpet/rug was curled up. Trip hazard. The high window in our upper bedroom.
Loved the entrance. Great decor. Good location. Beautiful design and seating area.
Stayed in February 2024
Reviewed: March 24, 2024
Kate
United Kingdompossibly some staining on the floor. Also, I broke my glass cup on my first day and it was not replaced so I had to make tea in a glass. no big problem!
room was lovely
Stayed in March 2024
Reviewed: March 24, 2024
Hannah
United KingdomThe hot water took 10m to get to warm on an evening, which wasn't a terrible inconvenience but did feel wasteful and was far from ideal to have to wait so long. I'm unsure the Whatsapp/mobile contact number is the best way of ensuring reachability - we needed some additional bedding at 12am but after several messages and calls on WhatsApp and over the normal network no one answered or got back to us for 4 hours. It wasn't an emergency but does make me wonder what would have happened if it was and we couldn't get out the room to contact the desk.
The room was exactly as advertised, it was a beautiful room with gorgeous windows and lighting. The Samsung TV was easy to connect to, the bed was comfy and it was within walling distance of the city centre.
Stayed in March 2024
Reviewed: March 23, 2024
Hannah
United KingdomChilled and comfortable
Stayed in March 2024
Reviewed: March 23, 2024
Karl
United KingdomWith it being an old building and very open plan, it did get a bit cold in some areas of the hotel. But it was a cold February night..!!!!
Brilliant location, the staff were fantastic and the food in the restaurant was fabulous. I would highly recommend this hotel.
Stayed in February 2024
Reviewed: March 21, 2024
Lorraine
United KingdomCheap toilet paper and expensive bar
Mid week price and location
Stayed in March 2024
Reviewed: March 21, 2024
Victoria
United KingdomLovely breakfast, clean and comfortable room. Friendly staff.
Stayed in January 2024
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