Not to sound fussy but the room could do with a fresh paint, it was looking worn in areas.

Very modern and comfortable. Love the big windows in the room. The location was easy to walk to the stations and shops. The reception / bar area is really beautiful and relaxing to chill in.

Stayed in April 2024

I had a ground floor room which had a very bright street light outside. The curtains didn’t block this out completely. Pillows weren’t great.

Love the reception area and bar and restaurant. Room was very spacious and liked the interior design. Food in the restaurant was very good.

Stayed in May 2024

The rooms were very basic the bathroom was very dated also which you wouldn't expect from such a lovely looking entrance/bar area. You should carry the theme through to the rooms.

I loved the decor down stairs and thought it was a lovely calm setting. It smelt fantastic which is always a nice touch!

Stayed in May 2024

It got quite warm at night in the room

Location, room was spacious

Stayed in May 2024

One noticed the shower rail was loose from the ceiling, and there were damp patches on the bathroom ceiling as the paintwork was bubbling and falling off. But... easy remedied.

Loved the room the food, and the staff were amazingly generous considering I was quite bad tempered , again my sincere apologies.

Stayed in May 2024

That a 50 pound deposit was needed upon arrival, and that they accepted no cash.

location was perfect, the bar and restaurant had a nice vibe

Stayed in May 2024

Even though I’d called and noted at reception about syncing up two bookings into one, this wasn’t passed to the room service and they walked in during our stay. The wait time for food and drink was a little longer than expected but each was resolved.

The hotel was designed perfectly and the interior was very chic, stylish and trendy. The room was beautiful and the facilities within the room were great too, including a great shower in the bathroom. I liked the option of a bar and dinner space, and the location was perfect for what we needed as it was so central.

Stayed in May 2024

The room needed some tlc, the air con wasn’t working so it was like sleeping in a sauna. Bed wasn’t the comfiest

The reception was lovely and informal. Great decor and smelt amazing

Stayed in May 2024

Slightly slow service at breakfast but staff were helpful in providing a take away coffee. Odd smell in room but luckily window opened

Stylish and central

Stayed in May 2024

The room I stayed in was fairly basic and a little tired, 2 out of 4 sockets I tried didn't work and a couple of lights weren't working, opened the curtains to builders around 10m away working on the roof, but this could be why the room was discounted to £80 per night, but sadly could have got better value elsewhere this time around

Great location, decor of the communal areas was nice

Stayed in May 2024

sweet wrappers on floor, did not seem as clean and airy as first time I stayed. Room was a little dark with not much lighting and expensive for what I got.

staff very friendly, room ok.

Stayed in April 2024

Standard rooms need more photos online to show what they are like, also house keeping needs to do deep cleans on the rooms, there was dry snot on the shower wall and bath was dirty, felt dirtier coming out of the shower then I did going in.

Great location and friendly staff.

Stayed in May 2024

Noisy, got woken up in the early morning (like 3) by the sound of someone in the room next door or upstairs being sick (went on for a while).

Lovely room, good location

Stayed in April 2024

Value for money could be slightly better

Stayed in March 2024

Nothing at all.

The staff were friendly and helpful, the room was clean, with an iron and board tucked away. The bed was very comfy and the location is perfect, an easy walk from Picadilly station and just a stones throw from St Peter's Square. Plus the price for a Friday night was excellent value.

Stayed in April 2024

Clean room, amazing smell throughout the whole hotel. Friendly staff.

Stayed in March 2024

Neighbours directly above us had their Television on until late which was very laid when trying to sleep. Then moving of chairs on the hard floor in the early hours of the morning. The mattress was also quite uncomfortable and hard.

Beautiful aesthetic, clean and great food… staff were also very attentive at breakfast.

Stayed in April 2024

The rooms weren’t the same as the images

Good location and friendly staff

Stayed in April 2024

The rooms need refurbishing. Could do with more than 2 teabags

The reception area

Stayed in April 2024

Price of drinks Low back chairs uncomfortable

Decor Staff Loccation Quirky

Stayed in April 2024

Large and comfortable bed. Very good staff.

Stayed in April 2024

My room was very warm and the cooling didn’t seem to be working

Great location, good sized room, friendly staff and excellent value

Stayed in April 2024

The toilet was a bit smelly, but it’s fine, not a big deal

Nicely presented and tidy, got a speaker in the room as well

Stayed in April 2024

the room looked very dated all the furniture looked very basic and i've never stayed in a room with as many scuffs on the walls, it definitely needs redecorating, also they was a random rug in a strange place so i presume there may have been a stain under there but i didn't look. the room was large but there was only 1 comfy chair that was also stained and no chair next to the dressing table.

the location was really good. the bed and pillows were comfy and the shower was powerful. the room had everything you needed, including an iron and a great bluetooth speaker also a full length mirror which was great

Stayed in April 2024