99 Gordon Street, Central Glasgow, Glasgow, G1 3SF, United Kingdom
#18 of 82 hotels in Glasgow
Guests' ChoiceBased on 6752 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
8.8
Staff
9.2
Value for money
8.5
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 15, 2024
Pauline
United KingdomNothing
Lovely reception staff. Very clean room. Convenient for city centre
Stayed in June 2024
Reviewed: June 15, 2024
Catherine
United States of AmericaLoved the room and bathroom but the shower curtain was a little small surrounding the clawfoot bathtub and made me feel claustrophobic when I showered.
This is a beautiful and elegant historical hotel. Great location.
Stayed in June 2024
Reviewed: June 15, 2024
Janice
United KingdomVery noisy on the city side, took me quite a long time to get to sleep what with live music and city revellers
Beautiful old hotel which has been well maintained.
Stayed in June 2024
Reviewed: June 14, 2024
Julie
United KingdomSuch a beautiful hotel.
Stayed in May 2024
Reviewed: June 14, 2024
Norma
United KingdomDidnt really dislike anything about the property
We were impressed with the size of the rooms which were also very clean
Stayed in June 2024
Reviewed: June 13, 2024
Gavin
United KingdomFabulous location lovely setting
Stayed in June 2024
Reviewed: June 10, 2024
Ahmed
United Arab EmiratesRight in the train station, very clean and modern.
Stayed in May 2024
Reviewed: June 9, 2024
Mary
United KingdomI don’t have anything to add here because everything was perfect!
I have stayed at this hotel before and everything is always fantastic. One added extra I liked this time was that the TV in the room had a Chromecast-that was ideal! Sometimes it’s small things like that that make all the difference!
Stayed in June 2024
Reviewed: June 8, 2024
Lesley
United States of AmericaNothing
The room was beautiful and spacious I loved it
Stayed in June 2024
Reviewed: June 8, 2024
John
United KingdomRather expensive. Lack of two suit case stands and limited wardrobe and drawer storage space for two people, had to live mainly out of our suitcases!
In the middle of Glasgow, easy access to Central station. Good facilities in which to meet friends and family. Rooms were quiet and functional. Everything worked well. Staff friendly and helpful.
Stayed in June 2024
Reviewed: June 7, 2024
Yuliia
PortugalWater tap in the bathroom was leaking, however the issue was not critical.
Location is great, clean rooms, comfortable bad and all necessary facilities for a short stay
Stayed in May 2024
Reviewed: June 6, 2024
Diana
United KingdomLove the location chosen because it's the Old Railway Hotel so very convenient. Excellent large bedroom with good clean facilities. Certainly one of the best breakfasts we've had in hotels
Stayed in June 2024
Reviewed: June 6, 2024
James
United KingdomRather noisy outside between 12-3am (outwith the hotels control). Was rather difficult to unload as no parking or loading available. Reception staff need to understand and be conversant on local parking for guests .
Excellent central location in Glasgow.
Stayed in June 2024
Reviewed: June 6, 2024
Cliffsta
South AfricaMy only feedback is that because there were renovations outside, the common parts such as the reception feel a tad heavy with low lighting and dark wood all around. Feels rather gothic and cold. That could just be in the mood of Glasgow though!
Very comfortable bed. Professional staff. Well decorated and furnished room. Lovely bathroom. Warm and cosy. Central location right in the heart of Glasgow just a few minutes from the main streets. Was blessed with great weather too.
Stayed in May 2024
Reviewed: June 5, 2024
Valerie
CanadaLocation was great for our purpose in Glasgow. All staff we encountered were friendly and service oriented. We will definitely stay at this property again.
Stayed in June 2024
Reviewed: June 4, 2024
Jorge
United States of Americanothing
Everything!!! The location, staff, room, decor, were fantastic. WE had to return unexpectidly to Glasgow, and we came back to this hotel. It is connected tot he grand central train station, so very convenient. But all in all, it is the best hotel in the city for a visitor!!
Stayed in May 2024
Reviewed: June 4, 2024
Heather
AustraliaDinner was good - but we did not get one of the meals we ordered. Not a problem as we may have been ambitious with our order.
The room was bigger than expected and was well appointed. The bar was a great little spot.
Stayed in May 2024
Reviewed: June 3, 2024
Anne
United KingdomBreakfast was adequate… pancake station wasn’t available. Hot buffet food could have been hotter.
Good location. Room was very clean, and good size. Beds very comfortable. Very quiet. Staff welcoming and friendly.
Stayed in June 2024
Reviewed: June 3, 2024
Lynne
United KingdomNothing
Beautiful modern with loads of traditional features
Stayed in June 2024
Reviewed: June 2, 2024
Genine
United KingdomThere is nothing negative I can say about the hotel.
The property was a fantastic central location, short walking distance to bars, restaurants and shopping. The hotel staff were fantastic, helpful and a warm welcome. We booked a premium double and the facilities were great!
Stayed in June 2024
Reviewed: June 2, 2024
Elizabeth
AustraliaGreat breakfast and very friendly/helpful staff
Stayed in June 2024
Reviewed: June 1, 2024
Meleri
United KingdomOur room was quite small but comfortable
Exquisite building
Stayed in May 2024
Reviewed: May 31, 2024
Michael
United States of AmericaAt check in we confirmed the exact room type we had booked. Staff agreed. Unfortunately, as we entered the room, we realized we’d not been given the upgraded room booked and paid for. To their credit they immediately provide us with the correct room type.
Great location adjacent /in the central train station. This is a large, stately, old world feel hotel in remarkably good condition.
Stayed in May 2024
Reviewed: May 31, 2024
Rodina
United KingdomNo fridge in room.
Excellent location for event attendance, good facilities.
Stayed in May 2024
Colfiorito, Italy
Varca, India
Barcelona, Spain
Padstow, UK
Yogyakarta, Indonesia
Levanto, Italy
Amman, Jordan
Zadar, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content