8 Northumberland Avenue, Westminster Borough, London, WC2N 5BY, United Kingdom
#384 of 1,017 hotels in London
Guests' ChoiceBased on 3916 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.7
Facilities
8.0
Staff
8.9
Value for money
7.6
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
John
United States of AmericaNothing
Centrally located!
Stayed in May 2024
Reviewed: May 21, 2024
Louise
United KingdomLocation is superb. Right next to Trafalagar Square. Within walking distance of the theatre we booked. within walking distance of Covent Garden for cocktails and within walking distance of Leicester Square for dinner. Hotel was swish.
Stayed in May 2024
Reviewed: May 18, 2024
Susan
United Kingdomnothing
Location, location excellent for getting about central London. Nice and quiet rooms. Lovely friendly and helpful staff. Buffet breakfast was good and the bar a nice area for drinks.
Stayed in February 2024
Reviewed: May 17, 2024
Agita
United Kingdomlocation was amazing. hotel and staff was great. room was a bit dated.
Stayed in February 2024
Reviewed: May 14, 2024
Andrew
United KingdomBREAKFAST
As always - a truly awful stale breakfast for £25! Please make fresh.
Stayed in May 2024
Reviewed: May 13, 2024
Peter
United KingdomI see now they have raised their prices so sadly am staying elsewhere for my next visit to London
Room was excellent, staff were good too and I can recommend the buffet breakfast. For us the central location was excellent
Stayed in March 2024
Reviewed: May 12, 2024
Lori
United States of AmericaEntrance was not at street level. Taking the lift up and down with the wheelchair was cumbersome as staff was needed to assist.
Great location. Comfortable rooms. Living room with coffee on ground floor was a nice touch.
Stayed in May 2024
Reviewed: May 12, 2024
Shaun
MauritiusMy only concern is that the business room is used as a recreational room, it is very difficult to work in peace and quiet as there is a never ending stream of people making tale away coffees and have no respect for people doing business form there
Stayed in May 2024
Reviewed: May 12, 2024
Artashes
ArmeniaN/A
5* location , friendly staff . Free water on every floor, fantastic free coffee in member’s lounge. Very comfortable beds
Stayed in May 2024
Reviewed: May 11, 2024
Kathryn
CanadaThey only clean your room every other day unless you request it.
Staff were wonderful. Salman let us check in very early for no charge and upgraded our room!
Stayed in May 2024
Reviewed: May 10, 2024
Chrisna
United KingdomThe room was small and a bit dated, but I think this might be because of the location. The staff at breakfast seemed a bit disorganized but still friendly.
The location is excellent! The business lounge is comfortable and we had ample choice for spaces to work.
Stayed in March 2024
Reviewed: May 8, 2024
Stephanie
United KingdomThe toilet flush was not very strong. The toilet filled up regularly and threatened to overflow. It meant that with 3 of us in the room we had to wait for long periods of time between toilet flushes.
Loved that the rooms had a little kitchenette. Great for preparing your own breakfast if you are on a budget. There is also filtered water with refillable bottles provided. This was brilliant.
Stayed in April 2024
Reviewed: May 7, 2024
Jonas
SwedenPrices of hotels are high in London. One only expects that but it´s still expensive when you are paying from own money.
Location very good in the middle of central London! Very helpful staff when i lost my mobile phone in a taxi. Charming bar girl!
Stayed in April 2024
Reviewed: May 5, 2024
Susan
United States of AmericaThe whole staff was very nice. Jake at the front desk was especially helpful.
Stayed in May 2024
Reviewed: May 5, 2024
Simone
NetherlandsIf you do not have a creditcard you have to pay 200 pound upfront as a deposit
Good matras, good location
Stayed in April 2024
Reviewed: May 5, 2024
Steve
United States of AmericaN/A
Great location, walking distance to many areas of interest. Exceptional Staff. The room was large, very clean, with a very comfortable bed. There are two restaurants on the property, one is a pizzeria with excellent food.
Stayed in April 2024
Reviewed: May 3, 2024
Barbara
South AfricaLocation was excellent. Room was comfortable. Staff were very helpful with a problem I encountered.
Stayed in May 2024
Reviewed: May 3, 2024
Sylvia
CanadaCan’t think of anything at the moment 😊
I didn’t have the breakfast. N/A Location is fantastic.
Stayed in April 2024
Reviewed: May 3, 2024
Catriona
IrelandWould have liked a lounge in reception to relax in
Location
Stayed in April 2024
Reviewed: May 2, 2024
William
United States of AmericaCovers on the silver service used during breakfast were prone to slamming. In my review directly to the Grand they appreciated this observation and that they intend to address it. Much appreciated.
The front desk staff was very helpful and took care of us very well. Extremely comfortable king size bed that we always looked forward to after a long day.
Stayed in April 2024
Reviewed: April 28, 2024
Kelly
United KingdomN/a
Great location - easy to get to major tourist sites
Stayed in April 2024
Reviewed: April 28, 2024
Greg
United KingdomGreat location for all the big sites. Very easy to get to via the tube. Great pizza restaurant attached to the hotel. Expensive breakfast but expected at a London hotel. Would stay again.
Stayed in April 2024
Reviewed: April 28, 2024
Dwight
United States of AmericaNo major complaints.
Nice hotel in an exceptional location. Can walk to all major attractions in central London and close to subway to easily get around. Arrived early on flight from USA. Hotel had room to freshen up until our room was ready' which was nice.
Stayed in March 2024
Reviewed: April 27, 2024
Esther
United KingdomBathroom shower needed an upgrade for price of room
Super location.Extremely beautiful decor. Efficient and friendly staff service.
Stayed in April 2024
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