There is no lift in the building. Hence, going up to the fifth floor will be challenging.

Location is superb. Just 3-4 minutes to Paddington and people could reach anywhere.

Stayed in May 2024

Complex warren, tea and coffee 3 floors up from my room

Handy location, clean, friendly staff.

Stayed in May 2024

Stairs. But it normal for properties around the area. Did request for a ground floor room but it was subject to availability.

Simple. Nice. Very clean. Staff is very nice.

Stayed in June 2024

Due to being so close to the station you could hear the trains coming through, wasn’t the end of the world though and didn’t interrupt sleep or anything!

The location was ideal with loads about in terms of food and parks, the bathroom was clean and bed was comfy

Stayed in May 2024

Nothing

It was a last minute stay and available

Stayed in May 2024

I am a light sleeper, so the rambling window and the floor didn't allow me to sleep well because of the train going just under the building. I also missed the park view mentioned in the room description. I had a ground 0 room and the view was limited to the wall and the AC station.

I liked the location. Close to Paddington station and Hyde Park. The room was clean, and the bathroom was renewed.

Stayed in June 2024

My bed was rather hard.

Tina was a delight after a long journey! Knowledgeable and efficient. The water dispenser in the lobby is a brilliant idea and (I hope) will encourage others to bring reusable water bottles….zero waste! Well done! ( and thank you!)

Stayed in May 2024

The big problem for me was the almost constant noise of the underground trains rumbling underneath and making the floor tremble and the old sash windows rattle. There was about 5 hours of silence in the night. I slept very poorly. My room was on the 2nd floor, so the staff said in the morning that next time they will put me on a higher floor, which apparently helps. The second potential problem is that this hotel does not have lifts, however, the staff are always willing to carry people's cases if necessary. Probably best not to use this hotel if you have a large very heavy suitcase!

The room was beautiful, decorated in the style of its elegant historical period. The little bathroom/shower room was perfectly kitted out, with elegant and practical fittings, perfect despite its small size. The staff were helpful in every way I needed. There was a really nice communal tea and coffee nook in the stairwell, with kettle, tea bags and instant coffee etc., with a nice sofa to sit on. Even the stairwell was beautifully decorated, with interesting pictures to look at. There was no breakfast, but that is not a problem in an area with endless eating places everywhere. The location is perfect for Paddington Main Railway Station, just around the corner.

Stayed in May 2024

Room was simple and clean with lovely view over the square. The room was newly and tastefully decorated. Shower had good pressure and plenty of hot water. Staff were really friendly and helpful. Lots of restaurants around and right near Paddington Station. No problems with wifi.

Stayed in May 2024

Nothing

Staff were marvellous , very friendly and helpful. Great location

Stayed in May 2024

Our room was very tiny with a very tiny bathroom. We also overlooked the back of the property rather than a view of the park in front. The room was very stuffy so we had to opened the window and could hear all the street noise, as well as the trains coming and going from Paddington Station. There was no hairdryer in the room.

Thes staff are very friendly and helpful. The location is very convenient to Paddington Train Station - which was why we booked.

Stayed in May 2024

location to Paddington station

Stayed in April 2024

The bed was rock hard. The floor was softer!

Very close to the station and room was spacious and very clean.

Stayed in May 2024

Very small shower. If you are a big person, you will never fit. Room and shower reminds me of a typical room on a cruise.

Good location. Typical hotel in London

Stayed in May 2024

I wish that there had been screens on the windows and fans in the room It was very warm

No breakfast but lots of choices close by There was a coffee tea station which was free

Stayed in May 2024

Rooms are small but it’s London !

The place I always stay in London. Great location and nice staff

Stayed in March 2024

The noise from locals going home at 4:30 im the morning

The window overlooked the park

Stayed in May 2024

The coffee machine cup is a bit small

They try their best to change a better room for us

Stayed in April 2024

location. and welcome

What a pity single rooms are up many steps - 50 in fact for me. Happily a porter carried my case upwards!

Stayed in April 2024

I found the cleanliness of the room a bit lacking, but the overall facilities were quite clean.

The room was small, but all that was required for a single traveller that went exploring all day. The sink was a bonus, as was the little balcony. A filtered water tap (still and sparkling) was available in the lobby, which was a great money saver. Staff very really lovely and very helpful, one gentleman even carried my bag upstairs for me. The hotel is located in a couple of town houses with lots of character.

Stayed in April 2024

Tiny bathroom, however it was clean and the shower worked well. The bed was what would be called a Full-sized in the US so a bit small. No hairdryer.

Very well located for access to Paddington Station. We needed a room for one night in this location. It definitely met the need and was exactly as described.

Stayed in April 2024

Bathroom very small

Very friendly and close to Paddington

Stayed in April 2024

No tea/coffee facilities in room and machine in lobby was out of order.

Well positioned.

Stayed in April 2024

No breakfast offered or provided, no tea or coffee making facilities in the room, small room with a small bed and a tiny bathroom. No toiletries other than 1 toilet roll, no soap, shampoo etc. Definitely paying for the location as very basic room, expensive in my opinion.

Good location in pleasant square of streets. Handy for most of London, plenty of pubs, restaurants etc nearby. Place was clean but could do with some updating. Staff were pleasant and tried to be helpful.

Stayed in April 2024