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  5. Reviews of Sure Hotel by Best Western Reading

Reviews of Sure Hotel by Best Western Reading This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

39 Christchurch Road, Reading, RG2 7AN, United Kingdom

#24 of 31 hotels in Reading

Guests' Choice

Review Score

Based on 2536 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.1

  • Facilities

    7.0

  • Staff

    8.4

  • Value for money

    7.6

  • Free Wifi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 11, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Hot water wasn't very hot and tap in bathroom didn't work properly

    Location and big room

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Comfortable and cheap.
    • Leisure trip
    • Family with young children
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bar was a little meh but I think most ppl used the hotel to just lay their head, have breakfast and leave.

    Our room was small but functional. Very clean and bed was comfortable. Breakfast was great but over priced if you just want a bowl of cereal.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    6.0
    Mixed experiences on a 2 room booking.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    The single room was almost the same price as the double and half the size bit was very uncomfortable for a 5 night stay. There were bigger rooms empty during our stay so why use such a small one?

    We booked 2 rooms. One was ok. The other was tiny. It was for 5 nights and no room to unpack. Very disappointing.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    7.0
    Good value self catering with fridge and mini kitchen.
    • Couple
    • Double Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s a studio with kitchenette but no washing up liquid/ scourer/teatowel. In the Kitchen area broken extractor fan. Window locks need work.

    Nice location, parking, not far from motorway. Bathroom nice. Beds comfortable. Good value for money. Mini kitchen. On site bar.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    6.0
    Basic but decent hotel in a pleasant part of Reading
    • Leisure trip
    • Solo traveler
    • Double Studio - Non-Smoking
    • Stayed 2 nights

    The hotel is a bit rambling spread over several buildings and there's a fair bit of construction work going on. Room is not cleaned during your stay unless you request it

    Good value for money. Very helpful staff. Decent car park. Well located for the University. Microwave in the room with a Tesco Express round the corner

    Stayed in May 2024

  • Reviewed: May 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in May 2024

  • Reviewed: May 25, 2024

    6.0
    Lovely staff but would not stay again.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of noise and room didn’t feel clean.

    Hotel was easy to find with lots of parking. Staff were helpful and friendly

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    Good value for money
    • Business trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All I needed: calm room with comfortable bed and bathroom to a low price

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Good value with friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Paintwork in common areas and windows needs re-doing and external areas are scruffy and need attention. This is rather off-putting on arrival.

    Comfortable bed, very clean and quiet room and a good shower. Microwave, fridge and tea and coffee making facilities were in the room which was useful as we were staying for a few days. All the staff were friendly and helpful. Breakfast was excellent and good value. Reasonably priced bar meals were also available. Free parking on-site was available which seems to be unusual in Reading so this was a real deal-maker for us.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    6.0
    Disappointed that Standard room was given instead of Executive as booked.
    • Business trip
    • Solo traveler
    • Executive Single Room - Non-Smoking
    • Stayed 1 night

    Booking was for an 'Executive Single Room' but was given a 'Standard Single Room'...!

    Facilities were clean, sufficient, and working.

    Stayed in April 2024

  • Reviewed: May 20, 2024

    7.0
    Good
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    facilities not available every day

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Reasonably Priced Triple Room in a Good Location
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 1 night

    The room was very warm and although a fan was provided the windows didn't stay up and so it was difficult to get fresh air in.

    Very reasonably priced, in a nice setting that is straightforward to get to from the town centre. Having a three-person room option, with three separate beds is handy and not available at many places.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    Convenient to the town centre, good value and friendly staff.
    • Solo traveler
    • Executive Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The one thing I wasn’t so happy about is the detergent used on the linens,a very strong perfume,which I’m sensitive to,so would have preferred non perfumed.

    The property had character, the staff were extremely friendly and helpful,and good touches like having a microwave and fridge in the room.

    Stayed in May 2024

  • Reviewed: May 17, 2024

    8.0
    Good cake good location
    • Business trip
    • Travelers with friends
    • Standard Room with Double Bed and Single Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were friendly and helpful. Room clean and comfortable. A quiet night Great rate - would stay here again

    Stayed in May 2024

  • Reviewed: May 16, 2024

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Was ground floor which I asked for but as the windows are sash windows I could not sleep with them open for security reasons. Nice room and as I expected.

    Lovely big room.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dusty room. Noise from corridor late at night and early morning, resulting in limited window for sleep

    Pleasant staff and free WiFi and parking

    Stayed in May 2024

  • Reviewed: May 13, 2024

    6.0
    You get what you pay for,
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night

    Staying in another building so far from the hotel was simply annoying. The signage in the hotel is poor as well. I could not find my way back to my car from Reception and ended up walking around the building instead.

    After finding the car park, I had to search for reception. When I got there the greeting was great and I was efficiently checked in. That's when it became a problem. I was walked along the street for some distance to another building which I really wasn't expecting. Now my car was in one place and I was in another. The decor in the room had seen better days, although it was clean.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Surprisingly good.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fridge in the room kept running so I switched it off.

    Staff were friendly and helpful, location was convenient to a Tesco express and good dinner and breakfast options.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Nice hotel good value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location, clean room and facilities and good breakfast options

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Executive Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Well worth the price

    Stayed in April 2024

  • Reviewed: May 7, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It would be better if it was a king size bed the bed was a bit small we we're looking for a disabled facilities which they did not have needed a bar to hold on to in the shower shells for toiletries in the shower would help

    Good room

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Is was very good.
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    My room is not clean for next night

    They are preparing a very good dinner.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Sleepover with breakfast
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed and Single Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff, breakfast

    Stayed in May 2024

  • Reviewed: May 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A good sleep

    NA

    Stayed in April 2024

Showing 1 - 25

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