Hawks Road, Gateshead Quays, Newcastle upon Tyne, NE8 3AD, United Kingdom
#38 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 4349 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
8.9
Value for money
8.2
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 20, 2024
Brian
IrelandThe bed was a bit hard and the pillows were useless
Close to the bus stops and the service
Stayed in September 2024
Reviewed: September 19, 2024
Simon
United KingdomLack of staff at the bar to get a pint , far to long
Location to restaurants
Stayed in September 2024
Reviewed: September 18, 2024
Susan
United KingdomBed quite hard,pillows not good...foam pillows not good for a satisfactory night's sleep
Parking convenient,staff friendly and resolved small niggles immediately,location to city and quayside attractions exceklent
Stayed in September 2024
Reviewed: September 17, 2024
Charlotte
United KingdomHaving to pay £10 for the carpark seems abit steep to say you’re a paying customer already for the hotel. Also, the house keeper let herself into our room at 10am on the day of checkout. Check out isn’t until 11am, so I’m unsure why they would need to enter before this.
Location, clean, easy check in.
Stayed in September 2024
Reviewed: September 17, 2024
Alexander
United KingdomCar park had limited spaces but hotel permitted parking that blocked other cars. The hotel did not register all cars, this meant some people had to wait for car owner to move car instead of calling them.
Clean room and was cheapest hotel room available with parking.
Stayed in September 2024
Reviewed: September 15, 2024
Michelle
United KingdomToilet paper wasn't great and towels and bedding were slightly worn.
Stayed in September 2024
Reviewed: September 12, 2024
Tracey
United KingdomThe room was not the cleanest there was a stain on the sheet of the sofa bed. The floor was sticky and did not feel clean and there was a drainage smell in the shower also the water from the shower spread into the toilet area as we checked in so late due to traveling from London we did not raise the room issues as we were extremely tired
Tge cost of the room was reasonable and the breakfast was good
Stayed in September 2024
Reviewed: September 11, 2024
Niall
United KingdomThe location was a little outside the centre
The room was clean and tidy
Stayed in August 2024
Reviewed: September 11, 2024
Wendy
United KingdomNo breakfast included in the price was a big letdown.
Location close to Newcastle city centre. Stag were great.
Stayed in September 2024
Reviewed: September 9, 2024
Marie
United KingdomThe pillows were a little lumpy!
Clean rooms, good breakfast at a good price, but mainly the staff were excellent. So helpful and friendly.
Stayed in September 2024
Reviewed: September 7, 2024
Peri
United KingdomRoom is dysfunctional. No storage and walk in shower causes water to go into the rest of the bathroom. Lighting in room very poor. Gym just doesn't have enough functional equipment.
Breakfast amazing!
Stayed in August 2024
Reviewed: September 5, 2024
Stuart
United KingdomThe room was a bit cold when I first arrived and the heater didn’t work.
The staff are always superb. The car chargers are why I stay, a real bonus. The breakfast is very good.
Stayed in September 2024
Reviewed: September 4, 2024
Darren
United KingdomNot much around in terms of commerce
Good location if a short walk into town
Stayed in September 2024
Reviewed: September 4, 2024
Martin
United KingdomLarge comfortable bed, clean room, helpful staff
Stayed in August 2024
Reviewed: September 4, 2024
Mel
IrelandNo real beer at bar.
Great location and efficient staff.
Stayed in September 2024
Reviewed: September 2, 2024
Lee
United KingdomNo issues
Position of property,friendly staff,comfy bed
Stayed in September 2024
Reviewed: September 2, 2024
Mel
IrelandNo real beer.
Great location with friendly and efficient staff.
Stayed in September 2024
Reviewed: September 1, 2024
Georgina
United KingdomLip into bedroom
It was definitely clean. Disabled facilities were good apart from the lip into the bedroom. VERY dangerous
Stayed in September 2024
Reviewed: September 1, 2024
Craig
United KingdomCanteen style restaurant.
Friendly staff. Free parking for disabled. Dog friendly hotel in the city which is unusual but fantastic !
Stayed in August 2024
Reviewed: August 30, 2024
Matt
United KingdomNo USB ports in the rooms. We were on a short notice stop over and had charging leads but not chargers. Most hotels we stay at has at least 2 ports in the existing sockets
Food was good. Breakfast really tasty. Staff really helpful.
Stayed in August 2024
Reviewed: August 29, 2024
Brian
United KingdomNo really much if honest shower was hot but no powerful if had to pick something
The two older ladies on breakfast were amazing friendly helpful credit to the Ramada
Stayed in August 2024
Reviewed: August 29, 2024
Chris
United KingdomOur shower literally flooded into the bedroom, and evidence that this was an ongoing issue due to the bottom of the doorframe rotted away(only a tiny amount) other than that, its a decent hotel.
Decent location and good amount of parking, but we were away for work and its was midweek. So parking could get snapped up quickly I would imagine.
Stayed in August 2024
Reviewed: August 28, 2024
Mark
United KingdomNothing really.
I'll keep this brief. Really good hotel, nice rooms, food was really good, stellar wifi! and really friendly attemtive staff. All in all, perfect for the work trip I was on.
Stayed in August 2024
Reviewed: August 28, 2024
Leanne
United KingdomThe shower pressure was very poor struggled to get shampoo out of our hairs
The bed was humongous loved it the breakfast was amazing
Stayed in August 2024
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