5 Fairmont Avenue, Canary Wharf, Tower Hamlets, London, E14 9JB, United Kingdom
#109 of 1,014 hotels in London
Guests' ChoiceBased on 7277 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.3
Facilities
9.0
Staff
9.2
Value for money
8.4
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 12, 2024
Sharon
AustraliaLocation not quite as convenient as expected
Friendly and helpful Staff Great Bar and service Excellent laundry service
Stayed in May 2024
Reviewed: June 11, 2024
Michael
United KingdomIt said it was 500m from the O2 but that is as the crow flies and not how far it is actually if you want to get there !!
All round top quality hotel
Stayed in June 2024
Reviewed: June 11, 2024
Cassidy
AustraliaGreat stay. Awesome location and very clean. Exactly what we were expecting and hoping for. Thanks
Stayed in May 2024
Reviewed: June 11, 2024
Sue
United KingdomReally good value to experience a little luxury on a Sunday. Great location for the O2 but won’t trust an Uber driver again!!
Stayed in June 2024
Reviewed: June 11, 2024
Sarah
United KingdomWhen u have a busy hotel event for the 02, surely the bar could be open later this. 12!
Room was lovely.
Stayed in June 2024
Reviewed: June 10, 2024
Lorraine
United States of AmericaI liked the size of the rooms. The clealiness
Stayed in June 2024
Reviewed: June 9, 2024
Lindsay
United KingdomNot within a walkable distance to attractions but there is a complimentary shuttle to the Wharf
Very modern spotlessly clean hotel. Staff are friendly..food is absolutely fabulous! Lovely relaxing bar in a relaxing environment....
Stayed in June 2024
Reviewed: June 9, 2024
Johanna
United KingdomVery hot and humid in the bathroom… But hardly a concern
Quiet, clean and helpful staff.
Stayed in June 2024
Reviewed: June 9, 2024
Bhatt
United KingdomThere was nothing I didn’t like.
It was really modern and clean. The staff were exceptional, the customer service was the best I have had in the UK. They made our anniversary so special and even brought up a cake and card to congratulate us!
Stayed in June 2024
Reviewed: June 9, 2024
Emma
United Kingdomcouldn’t open our room window. breakfast was overpriced
it was modern. rooms were nice and comfy. nice little gym
Stayed in May 2024
Reviewed: June 8, 2024
Richard
United KingdomDidn't realise how long it would take to get to the 02, probably our fault, not the hotels.
Very clean, and a nice area room was lovely comfortable and quiet.
Stayed in June 2024
Reviewed: June 8, 2024
Deborah
United KingdomNothing
The location was excellent a short walk from DLR east India right by the river front opposite the O2 arena. Which was very peaceful from the hustle and bustle Of the city. A short walk to Canary Wharf or bus and train if you don’t fancy a walk. Staff were amazing especially Maria
Stayed in June 2024
Reviewed: June 8, 2024
Stephen
JapanThere could be a better phone service for trying to call the hotel room
The room and l;ocationm were great. The breakfast was very good with a great view
Stayed in May 2024
Reviewed: June 7, 2024
Dean
United KingdomCouldn't open windows
Size of room
Stayed in June 2024
Reviewed: June 7, 2024
Karrie
United KingdomHard to get served at the bar - bar staff elsewhere and they didn’t have any clean glasses Location not half a mile from O2 as expected but a train and tube journey. Car park £30 for a night seemed very expensive
Beds comfortable
Stayed in June 2024
Reviewed: June 7, 2024
Kelly
United KingdomBar Costs
Location
Stayed in June 2024
Reviewed: June 7, 2024
Susan
United KingdomParking was expensive
The hotel was modern and comfortable, it was spacious and elegant. Environment where the hotel was based in Canary Wharf was lovey. Spacious welcoming bar and restaurant.
Stayed in June 2024
Reviewed: June 6, 2024
Stacey
United KingdomThe bar staff were inefficient and failed to acknowledge us for 20 mins so we didn’t bother with a drink and instead had coffee in our room.
Close to the transport networks and a great view over the Thames.
Stayed in June 2024
Reviewed: June 6, 2024
Simeon
BulgariaI had zero issues so I don't have any idea at the moment.
I liked the staff and their attitude, the atmosphere, the location, the food and the overall comfort/cleanliness.
Stayed in June 2024
Reviewed: June 6, 2024
Lindsey
United KingdomVery clean room. I didn't realise the nespresso machine until the morning but was a very nice surprise! Shower was divine I would go again just for that! Next time I will make use of the spa treatments and services!
Stayed in May 2024
Reviewed: June 6, 2024
Ioanna
United KingdomEarly check out but this is normal in most hotels but the only flaw I can think of
The view was so beautiful and the bathroom and room were so worth the price. The staff were so accommodating and friendly, great location in canary , very glad I chose this hotel for my boyfriend’s 21st birthday.
Stayed in June 2024
Reviewed: June 5, 2024
Ian
PortugalView from the window wasn't great but it wasn't a problem for me personally.
Room was very comfortable, the bathroom was large and very clean. Breakfast was very good. Staff helpful and friendly.
Stayed in May 2024
Reviewed: June 5, 2024
Marc
United KingdomRoom quality and helpful staff
Stayed in June 2024
Reviewed: June 4, 2024
Sian
United KingdomNice decoration
Stayed in June 2024
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